TRS Turquesa Hotel reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.0

15072 TripAdvisor reviews

TripAdvisor users rated this property 3 out of 5

My stay in DR

BobO2O23 on Jan 26, 2023

The facility was clean and the staff was friendly, There were not as many English speaking staff as we are normally used to at resorts. The was a wide variety of food and it looked delicious, however it was normally pretty bland for flavor. I was not impressed with the excursion service...especially the Monkey Jungle visit. Bus ride was great. But 2 hours of sales pitch on coffee vs 15 minutes in Monkey cage. We had issues getting our group rooms together and the plumbing was out the first day. I wish tips were included. Hand out a tip every 2 minutes. Hard to give it 5 stars.

TripAdvisor users rated this property 5 out of 5

Excellent hotel

Stacey S on Jan 26, 2023

Francisco is very professional and genuinely obliging. He went over and above to make our stay memorable and remembers the smallest details. He is extremely hard working and needs to be recognized for being the best staff we met. Second to him is Oscar. Very obliging and kind. Johanna was sweet and very kind. There’s is a marked difference between some staff. Some are genuinely kind and engaging where others were not interested in connecting whatsoever. We understand that their jobs are very hard and not all guests are appetitive and kind but a genuine smiles goes a long way. Would come back again some day!

TripAdvisor users rated this property 5 out of 5

Great time at TRS Turquesa

Heather S on Jan 26, 2023

Our first trip to DR and it was awesome! We travelled as a large group for a 40th birthday and TRS was amazing! They helped us organize dinner reservations for the group. Our butler Francisco was exceptional.

TripAdvisor users rated this property 5 out of 5

Suite 5513

jeremyruperto on Jan 26, 2023

I had the pleasure of having Rodny and Victor as my butlers and I can confidently say that they exceeded all of my expectations. Their attention to detail and willingness to go above and beyond to ensure a seamless and enjoyable experience was unparalleled. They are true professionals, who possess a wealth of knowledge and experience in the field, and their customer service skills are top tier. Rodny and Victor are truly an asset to any organization they work for and I highly recommend them to anyone in need of exceptional butler service. They are the best butlers I have ever come across!

TripAdvisor users rated this property 5 out of 5

My FABULOUS 40TH Birthday Vacation!!!

351kristab on Jan 26, 2023

28 of us came away for a week to celebrate my 40th Birthday and wow! Couldn't have asked for a better vacation withy friends. We wanted for nothing, our butler Francisco was tip notch. Available for anything we could have wanted. On the day of my birthday I returned after breakfast to a fully decorated room, signature drinks, and to top it off a dinner for our entire group. If you are looking for an adults only vacation where all your needs are met, this is the place!

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