TRS Turquesa Hotel reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.0

17824 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Peter McCarthy

mccarthypete on Jul 14, 2024

I love this place! I get one vacation per year. I look forward to seeing you next year. Thank you so much.

TripAdvisor users rated this property 5 out of 5

Summer Anniversary Celebration

JennaMarie22 on Jul 13, 2024

We recently stayed at TRS Turquesa, and our trip was fantastic. We booked a swim up villa, and it was absolutely worth the extra cost. The private pool area and separation from the main area of the resort was the best decision we could have made. The large pool is really fun, but there are times that you just want a little quiet and privacy. The butler service was really what made this vacation the best one I have ever had. The attentiveness and attention to details is by far the best I have ever experienced. During our stay, there were extreme high points and a couple things that could have been better. High Points: ~Emmanuel, our butler, was incredible. He was so friendly and kind; he took time to explain things to us during our first day and made all of our dinner reservations. He even surprised us with anniversary decor in our villa. He was the best part of our entire stay. ~Dolores, the cocktail waitress at the main pool, was awesome. Despite the extreme heat and barrage of people looking for a drink, the smile never left her face and she worked really fast. ~The Turquesa lobby bar was the best bar on the entire property. This was a nice escape from the heat; it was cooler in temperature than any other restaurant or bar we tried, and they made the absolute best vanilla espresso martini I ever had. ~CHIC is a must see. The performance was so energetic and fun. The food and the show are absolutely worth the $55 price tag. I do recommend looking at the menu on the resort app ahead of time, because they offer a pre fixe meal, and it is very difficult to see what you are being served during the performance. ~HELIOS & La Paisana for dinner / The Grill for lunch / Capricho for breakfast. The food and service were fantastic! ~The large pool at Turquesa is really nice - there are small bungalows that keep the direct sun off the lounge chairs. The DJ played a bit of everything in the afternoon; there is a tiki bar, swim up bar and poolside cocktail service. What more could you ask for? Suggestions: ~The wifi connection isn't fantastic, and each restaurant has a QR code to scan for the menu. I really think there should be paper menus available for guests to make things easier. ~Be cautious of the people in the lobby with teal shirts. They are part of the vacation club and are trying to get you to attend a sales pitch; it is not a tour of the resort no matter what they tell you.

TripAdvisor users rated this property 5 out of 5

BEST VACATION EVER!

Bianca O on Jul 13, 2024

Amazing staff! I really appreciated the activities given by the amazing Shaggy (Dalmi), Anderson and Rambo keren! The yoga was fantastic and really beautiful on the beach! I loved the pool Zumba! It was fantastic! The entertainment staff is fabulous!

TripAdvisor users rated this property 5 out of 5

Girls get away

Taiquanda W (Dawson, Georgia) on Jul 13, 2024

The overall experience was great. The employees were exceptionally friendly and very hospitable. I will be going back.

TripAdvisor users rated this property 5 out of 5

Good hotel

Viniciusfbarros (Sao Paulo, SP) on Jul 12, 2024

It was a pleasure to have had my honeymoon on the TRS Turquesa... most of the staff were very polite and helpful.

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