Catalonia Riviera Maya reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 4.1
  • Rooms 4.1
  • Service 4.3
  • Value 4.1

15247 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Great hotel

susan u on Sep 12, 2026

Having just returned from this hotel we had to write a review. As this was our second trip this year we just love the place the staff are really friendly and everyone speaks to you from the gardeners right up to top management . The food was excellent with plenty to choose from . The staff in the main restarant are really police and welcoming especally Gabriel and Ivan who really made my wives birthday special with the both singing to her . The rooms are kept clean and tidy with the fridgebeing re stocked everyday . And also a big shout out to the customer service team who got us in the same room we had had on our first visit over new year . Block 8 close to everything . The beach was clean and tidy and well kept . We will be looking forward to another vist someday

TripAdvisor users rated this property 5 out of 5

Great food and service

Lisa F on Sep 09, 2026

Thanks for a great service in the steakhouse Felipe! And keeping the wine flowing ??

TripAdvisor users rated this property 5 out of 5

Home away from home

Denise B on Aug 23, 2026

So far our stay here has been fantastic. We arrived a day early, Daniel and Beatrice worked with us to not only accommodate us, they also made sure we received a fair price. The staff here are helpful and friendly. Our room is absolutely fantastic. Its beautiful, clean, spacious and has all the comforts you could hope for. I can already tell this place will feel like home during our stay. Thank you Daniel and Beatrice for a great start to our stay here

TripAdvisor users rated this property 5 out of 5

Beautiful resort and beautiful people!

Tara M on Aug 15, 2026

The resort was beautiful, the food was great but Irving made our trip memorable. Such a sweet guy! We will definitely be back!

TripAdvisor users rated this property 4 out of 5

Needed holiday

541andrewc541 (Manchester, United Kingdom) on Aug 10, 2026

We’ve just returned from this hotel , everywhere was really clean but rooms are a bit dated but of a good size , the staff are really friendly, jarraad and entertainment team were excellent, they made the day and evening, getting guests doing activities in the pool area , I was abit disappointed with only being able to book restaurants once in the two weeks we stayed , but overall a nice place

View All