TripAdvisor Traveler Rating

The hotel is small which was great for traveling with small kids. The food was restaurants were good but we were not fans of the buffet. It was small and the food wasn't too good. Victor our concierge was phenomenal and is literally the only reason I would ever return. Overall I would give the stay a 7.5/10. The room was great and we also loved how close it was to the beach.

The lobster and steak both had very good flavor and were not tough. The tomato cream soup that started the meal similarly showed pleasant ripe tomato taste accompanied by small bites of cheese. The mixed lettuce and fruit salad fit in well with its honey-mustard dressing. Dessert was a lemon custard tart that could have benefited from a more pronounced lemon element. But overall the service and experience was excellent.

Just returned from an 8 night stay at the Casa Maya, and it was a truly enjoyable stay. The resort had a great layout, we had a one bedroom suite which was super spacious for a family of 5, our room was super clean and well maintained. We booked the level for the airport transfer but ended up enjoying the additional benefits that came with it, like the concierge, the mini bar and the breakfast at Cape Nao (shout out to our favourite server Arnulfo! He was great with the kids!) my only suggestion would be to offer a little more at dinner for kids at the Merkado buffet, my kids lived on chicken nuggets for a week, a regular pasta option (like the one at the Grill) would be an amazing addition! We will 100% be back, we loved our stay! Thank you!

Armando was great in the cafe nao restaurant! The rest of the staff was very attentive! The staff on the beach was great too!

Bar tenders where greattt Friendly funny and full of fun.The best experience ever!special thanks to Alixis Alejandro