TripAdvisor Traveler Rating

Need clarity that it’s all inclusive only after paying an up charge. The hotel has all inclusive in the title and the upcharge is sneaky. Price line verified that I purchased an all exclusive deal. The service was good except for the women who claimed to be the front desk manager, She was cold, unapologetic and rude as well as unaccomodating.

Great weekend getaway for local families. Not enough attractions for tourist. Pictures online look upscale. The hotel decor and cleanliness is the best part. The beach, food options, and attractions are limited.

A la carte restaurant were included. Was told by front desk they were not. We went the last day to pay for it and found out it was always included. Was disappointed because the buffet was always busy and the food quality was ok. Staff were amazing beach was awesome. Would go back knowing what I know now.

This made for the perfect getaway that was fully relaxing and extremely clean. The staff are extremely warm and welcoming and helpful!

Rudy (Rodolfo) went above and beyond for our family, and we are so incredibly grateful for everything he did. From the very first day at the pool, he treated us with such genuine kindness, warmth, and care. He was always checking in on us, making sure we had everything we needed, and he always greeted us with a smile that made us feel so welcome. The moment that touched our hearts the most was when he surprised my son on his birthday. Rudy (Rodolfo) brought out a small birthday cake and celebrated with him by singing “Happy Birthday.” It was such an unexpected and thoughtful gesture that meant the world to us. Seeing the smile on my son’s face is a memory we’ll cherish forever. People like Rudy (Rodolfo) are the reason vacations become unforgettable. His kindness wasn’t just part of his job—it came from his heart, and you could truly feel that. Thank you, Rudy (Rodolfo) for making our stay so special and for creating memories that our family will never forget. We hope you know how much of an impact your kindness had on us. You are truly one of a kind!