TripAdvisor Traveler Rating

Would have been better if more food available in lounge. Like wraps sandwich. And if at night was a outside area with music to hang out. Music at pool in morning was boring. Sounded like elevator music

Daily night shows in theatre were amazing. The beach sand is not soft. You should bring your water shoes. There are 8 restaurants to have a dinner. You need to book it if you are not premium. And please check the dress codes for them. Some of them is not allowed shorts, sandals for men.

10 stars. Super nice hotel very friendly staff well organised. We went for the BA cup soccer tournament and was so impressed we will be coming back to stay with family. Loved everything about ths trip especially the fabulous show put on after the final game at the winners cup was handed out. The actors and entertainers who put on the show and were dressed in Mayan traditional clothing did a spectacular show. They were outstanding got lots of great videos and photos for lifetime memories. HIGHLY RECOMMEND THIS RESORT

We had an exceptional time staying at the Tropical. We upgraded to a Jr Suite Premium Room and were extremely satisfied we did. The room was large and very comfortable and allowed us to walk out directly to the pool and beach. The entire staff at the resort was so friendly and very accommodating. Special shout out to our bartender at the Pool Bar Darinel. I highly recommend if your staying at the Tropical to have Darian make some of his special drinks for you, his service was second to none.

I would pick any other place to stay other than here. The food was not good. Drinks were undrinkable no carbonation in the pop were serviced rotten pineapple juice. The rooms are okay our air condition broke in our room and was told it was our fault. Phone did not work in our room. Very hard to get into la a carts we did get into some but had to book late at night. Lots to do if you have kids but not a great place to enjoy your vacation.