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Overview
The Barceló Maya Tropical is located on one of the world's most impressive beaches with crystal clear turquoise water. Guests staying at the Barceló Maya Tropical have access to the other 3 resorts in the Barceló Maya Grand Complex: Barceló Maya Caribe, Maya Colonial and Maya Beach. It's an enchanting place for families, couples, singles, groups of friends and conventions.
Other fees include
- Government of Quintana Roo environmental tax
Check in
3 p.m.
Check out
12 p.m.
Rooms
479
Inclusions
- Daily activities
- Round-trip airport transfers
- Guests who stay at the Maya Tropical can access the following sections: Colonial, Beach, and Caribe
- Nightly entertainment
- Intro scuba lessons in the pool
- All taxes
Rooms
- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Tropical or Beach section
- Minimum 1 adult, maximum 4 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Full bathroom
- A/C
- Alarm clock
- Bathrobes
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- 1 king bed, or 2 double beds
- Oceanfront
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Oceanfront
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Jetted tub
- Upgraded amenities
- 24 hour room service
- Full bathroom
- iPod dock
- A/C
- Alarm clock
- Bathrobes
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
Premium Level Amenities:
- Private check-in and check-out in an exclusive Premium Level area.
- Personalized concierge services only for Premium Level clients.
- Priority reservations at à la carte restaurants.
- Pool towels in the room.
- VIP minibar (sodas, water, beer & dry snacks).
- Premium amenities in the room.
- Exclusive Premium Level Lounge with international drinks, canapés, continental breakfast, table games, books,
- newspaper, free internet (open from 7 a.m. to 11 p.m.)
- Premium brand liquors.
- Local calls without charge.
- Complimentary wireless internet at the available areas of each hotel.
- Express laundry service with regular charge.
- Room service included.
- 10% discount at the Barceló gift shop.
- 20% off in the spa and beauty salon. Some restrictions may apply.
- 1 king bed, and 3 sofas
- No more than 5 guests in the room
- 1 king bed, and 3 sofas
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 5 guests in the room
- A/C
- Alarm clock
- Bathrobes
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
Amenities
- Elevators.
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
- Child care services available ($)
- Playground
- Arts and crafts
Barcy Kids' Club
Teen's Club and Disco
- Children ages: 2 to 12
| Type | Amenities | |
|---|---|---|
| Lobby Bar Beach at Barceló Maya Beach | Bar, Lobby bar | |
| Lobby Bar Beach at Barceló Maya Caribe | Bar, Lobby bar | |
| Lobby Bar Beach at Barceló Maya Colonial | Bar, Lobby bar | |
| Lobby Bar Beach at Barceló Maya Tropical | Bar, Lobby bar | |
| La Habana at Barceló Maya Tropical | Bar, Cigar lounge | |
| Kukulcan – Theatre Bar | Bar | |
| Palenque – Theatre Bar | Bar | |
| Beach, Caribe, Colonial & Tropical | Bar, Swim-up bar | |
| Sports Bar – 24 hrs | Bar |
Check-out time: 12 p.m.
Wi-Fi
- Lobby
- Select public areas
- Room
Internet
- Business centre available ($)
| Type of restaurant | Type of cuisine | Open for | Additional Information | |
|---|---|---|---|---|
| International Buffet Restaurant Beach | Buffet | International | Breakfast, Dinner, Lunch | Dress code, This venue may be closed or have reduced days of service during low season |
| International Buffet Restaurant Caribe | Buffet | International | Breakfast, Dinner, Lunch | Dress code, This venue may be closed or have reduced days of service during low season |
| International Buffet Restaurant Colonial | Buffet | International | Breakfast, Dinner, Lunch | Dress code, This venue may be closed or have reduced days of service during low season |
| International Buffet Restaurant Tropical | Buffet | International | Breakfast, Dinner, Lunch | Dress code, This venue may be closed or have reduced days of service during low season |
| Mexico Lindo | À la carte | Mexican | Dinner | Dress code, Reservations required, This venue may be closed or have reduced days of service during low season |
| La Fuente – Spanish | À la carte | Gourmet | Dinner | Dress code, Reservations required, This venue may be closed or have reduced days of service during low season |
| Mare Nostrum | À la carte | Seafood | Dinner | Dress code, Reservations required, This venue may be closed or have reduced days of service during low season |
| Capri | À la carte | Italian | Dinner | Dress code, Reservations required |
| Kyoto | À la carte | Asian | Dinner | Dress code, Reservations required, This venue may be closed or have reduced days of service during low season |
| Santa Fe | À la carte | Grill/steak house | Dinner | Dress code, Reservations required, This venue may be closed or have reduced days of service during low season |
| Tokyo | À la carte | Asian | Dinner | Dress code, Reservations required, This venue may be closed or have reduced days of service during low season |
| La Trattoria Ristorante Italiano | À la carte | Italian | Dinner | Dress code, Reservations required, This venue may be closed or have reduced days of service during low season |
| Capitan Morgan | Snack bar | Grill/steak house | Lunch, Snacks | Dress code, This venue may be closed or have reduced days of service during low season |
| Rancho Grande | Snack bar | Grill/steak house | Lunch, Snacks | Dress code, This venue may be closed or have reduced days of service during low season |
| Mariachi | Snack bar | Grill/steak house | Lunch, Snacks | Dress code, This venue may be closed or have reduced days of service during low season |
| Palmeras | Snack bar | Grill/steak house | Lunch, Snacks | Dress code, This venue may be closed or have reduced days of service during low season |
- Rooms: 479
- Renovated in: 2014
- Fitness centre: on site
- Salon: on site ($)
- Spa: on site ($)
- Spa treatments: on site ($)
- Water aerobics
- U-Kids Spa available ($)
- Beach front
-
All-inclusive: Included
- All meals plus snacks
- Dinner can be à la carte (reservations required, dress code in effect)
- Unlimited domestic drinks
Pools
- Outdoor pools: 7
- Waterpark available ($)
Pool availability is subject to seasonality.
Golf
- Mini golf: on site
Water sports
- Dive shop: on site ($)
- Motorized watersports: on site ($)
- Non-motorized watersports: on site
- Scuba diving: on site ($)
- Snorkeling: on site
Other sports
- Tennis courts: on site
Other activities
- Beach activities: on site
- Daily activities: on site
- Nightly entertainment: on site
- Basketball court
- Soccer field
- Darts
- Pirates Island and surf pool Surf Rider ® available ($)
- Bowling alley available ($)
- Dolphinarium available ($)
- Business centre available ($)
- Laundry services available ($)
- Medical services available ($)
- Tour desk available ($)
Premium Level Business Centre
Pier
Pool
Pool
Buffet Restaurant
Bar seating area
Beach
Buffet Patio
Gift Shop
Lobby
Bar
Kids Play Area
Entertainment
Premium Level Lounge
Beach View
Buffet
Restaurante Méjico Lindo
Outdoor seating area
Outdoor Pool
Location
Reviews
Clean
pochtany (New York City, New York) on Jan 26, 2023
cocktails are better in buffet and restaurants than in the pool bar. Territory is vey clean and safe. Seaweeds are cleaned from the beach every morning. Beds are comfortable. Overall very pleasant experience. The only negative thing is that the room key were not working and we had to go to reception 1 or 2 times a day to fix them.
Wonderful resort, service can be improved
vp123987 (Toronto, Canada) on Jan 25, 2023
We stayed at the Barcelo Maya Tropical from Jan 6-13 and had a great trip. Overall the hotel is part of a huge resort with incredible amenities, delicious food and lots of entertainment options. Great beach, great decor and the grounds are beautiful. Beach - the beach is huge and has different parts to it some are rocky some are perfect. Some days the beach was emptier and finding a sunbed was not an issue and some days it was quite difficult. Room - our room was extremely disappointing to say the least. A/c, telephone were broken. Bed and pillows were terrible and worst of all the room hadnt been cleaned properly in months as we discovered lots of dust under the beds and furniture. We spoke to reception about this and a manager but they weren't helpful at all which was quite disappointing as it is a premium resort. Service- has gone downhill. Some waiters and bartenders are helpful and do a great job, whereas some are very lazy - example the lady in charge of bowling refused to help us when the bowling ($30USD for 2 people per game) broke and pretended not to speak english. Also the buffet int he Caribe lobby was absolutely terrible. Stale cold food, with staff closing the grill station at 9 even though dinner is till 10. We had a few experiences with staff being less than helpful including the manager of the hotel - very passive, 'do not bother me' type of attitude which is a shame because the hotel amenities are pretty incredible. Amenities - some free some require payment - bowling, escape room, haunted house, waterpark, dolphinarium, disco, gym, spa, conference center, a big shopping mall for the resort, water sports etc. Food - the food was pretty great at most of the buffets and the a la cartes. Strongly advise you to make your reservations at the guest services desk in the lobby as opposed to at the small desks in the middle of the buildings as the guest services desk actually shows you the various restaurants available across the resort whereas the lady working at the small desk barely gives any info and cant be bothered to explain which restaurants are available across the resort only focuses on what's in the Tropical (and you have access to most of the a la cartes in the complex) so that was disappointing. Accessibility - overall the resort is huge but there are double decker buses to help people get around the property if they dont want to/cant walk. Most of the hotels within the resort are very accessible with ramps and elevators.
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