All inclusive

Barceló Maya Tropical

Riviera Maya 4.5

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Overview

The Barceló Maya Tropical is located on one of the world's most impressive beaches with crystal clear turquoise water. Guests staying at the Barceló Maya Tropical have access to the other 3 resorts in the Barceló Maya Grand Complex: Barceló Maya Caribe, Maya Colonial and Maya Beach. It's an enchanting place for families, couples, singles, groups of friends and conventions. 

Other Fees: 1.65 usd per room/per night (plus tax) Paid directly to the hotel.

Check in

3 p.m.

Check out

12 p.m.

Rooms

479

Rooms

Superior Room
  • 1 king bed, or 2 double beds
  • No more than 4 guests in the room
Superior Room
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Bathrobes
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • TV

Junior Suite Ocean Front Premium Level
  • 1 king bed, or 2 double beds
  • Oceanfront
  • No more than 4 guests in the room
Junior Suite Ocean Front Premium Level
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Bathrobes
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • TV
Additional details

Premium Level Amenities:

  • Private check-in and check-out in an exclusive Premium Level area.
  • Personalized concierge services only for Premium Level clients.
  • Priority reservations at à la carte restaurants.
  • Pool towels in the room.
  • VIP minibar (sodas, water, beer & dry snacks).
  • Premium amenities in the room.
  • Exclusive Premium Level Lounge with international drinks, canapés, continental breakfast, table games, books,
  • newspaper, free internet (open from 7 a.m. to 11 p.m.)
  • Premium brand liquors.
  • Local calls without charge.
  • Complimentary wireless internet at the available areas of each hotel.
  • Express laundry service with regular charge.
  • Room service included.
  • 10% discount at the Barceló gift shop.
  • 20% off in the spa and beauty salon. Some restrictions may apply.

Family Room
732 square feet
  • 1 king bed, and 3 sofas
  • No more than 5 guests in the room
Family Room
732 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Bathrobes
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • TV

Amenities

  • Elevators.
  • Public areas wheelchair accessible
  • Wheelchair accessible rooms

Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.

  • Child care services available ($)
  • Playground
  • Arts and crafts

Barcy Kids' Club

 
Age range: 4 to 12

Teen's Club and Disco

 
Age range: 13 to 17

The age range below will determine the quantity of children during booking.
  • Children ages: 2 to 12

Type Amenities
Lobby Bar Beach at Barceló Maya Beach Bar, Lobby bar
Lobby Bar Beach at Barceló Maya Caribe Bar, Lobby bar
Lobby Bar Beach at Barceló Maya Colonial Bar, Lobby bar
Lobby Bar Beach at Barceló Maya Tropical Bar, Lobby bar
La Habana at Barceló Maya Tropical Bar, Cigar lounge
Kukulcan – Theatre Bar Bar
Palenque – Theatre Bar Bar
Beach, Caribe, Colonial & Tropical Bar, Swim-up bar
Sports Bar – 24 hrs Bar

Check-in time: 3 p.m.

Check-out time: 12 p.m.

Wi-Fi

  • Lobby
  • Select public areas
  • Room

Internet

  • Business centre available ($)

Type of restaurant Type of cuisine Open for Additional Information
International Buffet Restaurant Beach Buffet International Breakfast, Dinner, Lunch Dress code, This venue may be closed or have reduced days of service during low season
International Buffet Restaurant Caribe Buffet International Breakfast, Dinner, Lunch Dress code, This venue may be closed or have reduced days of service during low season
International Buffet Restaurant Colonial Buffet International Breakfast, Dinner, Lunch Dress code, This venue may be closed or have reduced days of service during low season
International Buffet Restaurant Tropical Buffet International Breakfast, Dinner, Lunch Dress code, This venue may be closed or have reduced days of service during low season
Mexico Lindo À la carte Mexican Dinner Dress code, Reservations required, This venue may be closed or have reduced days of service during low season
La Fuente – Spanish À la carte Gourmet Dinner Dress code, Reservations required, This venue may be closed or have reduced days of service during low season
Mare Nostrum À la carte Seafood Dinner Dress code, Reservations required, This venue may be closed or have reduced days of service during low season
Capri À la carte Italian Dinner Dress code, Reservations required
Kyoto À la carte Asian Dinner Dress code, Reservations required, This venue may be closed or have reduced days of service during low season
Santa Fe À la carte Grill/steak house Dinner Dress code, Reservations required, This venue may be closed or have reduced days of service during low season
Tokyo À la carte Asian Dinner Dress code, Reservations required, This venue may be closed or have reduced days of service during low season
La Trattoria Ristorante Italiano À la carte Italian Dinner Dress code, Reservations required, This venue may be closed or have reduced days of service during low season
Capitan Morgan Snack bar Grill/steak house Lunch, Snacks Dress code, This venue may be closed or have reduced days of service during low season
Rancho Grande Snack bar Grill/steak house Lunch, Snacks Dress code, This venue may be closed or have reduced days of service during low season
Mariachi Snack bar Grill/steak house Lunch, Snacks Dress code, This venue may be closed or have reduced days of service during low season
Palmeras Snack bar Grill/steak house Lunch, Snacks Dress code, This venue may be closed or have reduced days of service during low season

  • Rooms: 479
  • Renovated in: 2014

  • Fitness centre: on site
  • Salon: on site ($)
  • Spa: on site ($)
  • Spa treatments: on site ($)
  • Water aerobics
  • U-Kids Spa available ($)

52-984-875-1500
78 km from CUN
  • Beach front

  • All-inclusive: Included
    • All meals plus snacks
    • Dinner can be à la carte (reservations required, dress code in effect)
    • Unlimited domestic drinks

Pools

  • Outdoor pools: 7
  • Waterpark available ($)

Pool availability is subject to seasonality.

Golf

  • Mini golf: on site

Water sports

  • Dive shop: on site ($)
  • Motorized watersports: on site ($)
  • Non-motorized watersports: on site
  • Scuba diving: on site ($)
  • Snorkeling: on site

Other sports

  • Tennis courts: on site

Other activities

  • Beach activities: on site
  • Daily activities: on site
  • Nightly entertainment: on site
  • Basketball court
  • Soccer field
  • Darts
  • Pirates Island and surf pool Surf Rider ® available ($)
  • Bowling alley available ($)
  • Dolphinarium available ($)

  • Business centre available ($)
  • Laundry services available ($)
  • Medical services available ($)
  • Tour desk available ($)

Location

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.0
  • Service 4.0
  • Value 4.0
TripAdvisor users rated this property 4 out of 5

Clean

pochtany (New York City, New York) on Jan 26, 2023

cocktails are better in buffet and restaurants than in the pool bar. Territory is vey clean and safe. Seaweeds are cleaned from the beach every morning. Beds are comfortable. Overall very pleasant experience. The only negative thing is that the room key were not working and we had to go to reception 1 or 2 times a day to fix them.

TripAdvisor users rated this property 4 out of 5

Wonderful resort, service can be improved

vp123987 (Toronto, Canada) on Jan 25, 2023

We stayed at the Barcelo Maya Tropical from Jan 6-13 and had a great trip. Overall the hotel is part of a huge resort with incredible amenities, delicious food and lots of entertainment options. Great beach, great decor and the grounds are beautiful. Beach - the beach is huge and has different parts to it some are rocky some are perfect. Some days the beach was emptier and finding a sunbed was not an issue and some days it was quite difficult. Room - our room was extremely disappointing to say the least. A/c, telephone were broken. Bed and pillows were terrible and worst of all the room hadnt been cleaned properly in months as we discovered lots of dust under the beds and furniture. We spoke to reception about this and a manager but they weren't helpful at all which was quite disappointing as it is a premium resort. Service- has gone downhill. Some waiters and bartenders are helpful and do a great job, whereas some are very lazy - example the lady in charge of bowling refused to help us when the bowling ($30USD for 2 people per game) broke and pretended not to speak english. Also the buffet int he Caribe lobby was absolutely terrible. Stale cold food, with staff closing the grill station at 9 even though dinner is till 10. We had a few experiences with staff being less than helpful including the manager of the hotel - very passive, 'do not bother me' type of attitude which is a shame because the hotel amenities are pretty incredible. Amenities - some free some require payment - bowling, escape room, haunted house, waterpark, dolphinarium, disco, gym, spa, conference center, a big shopping mall for the resort, water sports etc. Food - the food was pretty great at most of the buffets and the a la cartes. Strongly advise you to make your reservations at the guest services desk in the lobby as opposed to at the small desks in the middle of the buildings as the guest services desk actually shows you the various restaurants available across the resort whereas the lady working at the small desk barely gives any info and cant be bothered to explain which restaurants are available across the resort only focuses on what's in the Tropical (and you have access to most of the a la cartes in the complex) so that was disappointing. Accessibility - overall the resort is huge but there are double decker buses to help people get around the property if they dont want to/cant walk. Most of the hotels within the resort are very accessible with ramps and elevators.

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