TripAdvisor Traveler Rating

Absolutely incredible stay, nothing short of perfection. The beach is white sand and even in high seaweed season very clean. The staff are insanely attentive - you are waited on 24/7 and no request was too much (an umbrella at the pool, a hospitality room to shower after check out, excursions, etc). There are plentiful daily activities to keep you busy, but the buzzy atmosphere at the pool also makes for a fun filled day. Amazing food at every restaurant, particularly impressed by breakfast, Italian and French for dinner. I cannot stress how impressed we were.

We had the most incredible time at Secrets Maroma celebrating my cousins wedding. The service and ambiance of the resort completely exceeded our expectations! Shout out to staff members Diana, Gloria, Francisco, Marcello, Andre, Wilberth, and Andres for making our stay extra special and memorable!! We can not wait to return in the future

This was our third, what has become annual, trip to this property. After spending a decade going to various AIs in the area we finally settled on this one as our favorite and where we want to return year after year. The food is, hands down, the best any of the AIs we have been to have on offer. The beach is wonderful and well maintained. We love the swim out suite and always book it. And above all, the staff delivers service that is beyond amazing Diana was our concierge and managed to check in daily and provided everything seemingly without even being asked. Melissa was our poolside cabana server two days and she was so thoughtful- always making sure we had whatever we wanted. Freddy at the breakfast buffet greeted us with smiles, hugs and updates on what was the days schedule. Edy the pool/beach concierge has spent the last 3 years keeping everything at the pool and beach working smoothly. If you need anything- just look for him. Victor, Rene and Lució also made our stay so very relaxed and special. We will be back next April- see you then SMB!

The service was outstanding. A service provided like ive never had before. Clean and relaxful. Always met our needs when needing anything. Our concierge Alfonso went above and beyond to help with anything I needed. Every employee loved their job and was very helpful. The beach was clean early morning to about 3pm everyday. Such hard workers at the resort.

My husband and i have been fortunate to stay at some lovely hotels, but this is by far the best. An absolute 5 star experience. The service from the whole team was exceptional - and they all worked so hard from the 24 hour coffee shop to keeping the beach clean. We enjoyed the a la carte restaurants especially the italian and the asian. Fantastic food, service and wine. There was plenty of entertainment, though we did feel there could have been a lively outside bar with music for post dinner drinks when there wasn't a show. A special mention to Eric (the hard working barman), Exchel from the entertainment team, Francisco our fabulous waiter, and Alberto "the cockney legend". We will definitely return.