Overview
Located in the paradise of Mexico's Riviera Maya on the Caribbean shore, Bahia Principe Grand Tulum's natural exotic surroundings create an adventurous resort with an array of family-friendly activities. This grand complex offers activities designed to keep guests entertained at the pools, on the beach or throughout the resort.
*This hotel is available from both Cancún International Airport and Tulum International Airport.*
Guests staying at Bahia Principe Luxury Sian Ka'an, Bahia Principe Grand Coba and Bahia Principe Grand Tulum receive discounted golf at PGA Riviera Maya.
18 holes Championship Course, Twilight Championship Course and 9 Holes Executive Course.
Rates include:
Green fee with golf cart
2 bottles of water per person
24 practice balls.
Tee time reservations: contactcenter@pgarivieramaya.com
Guests of Bahia Principe Grand Tulum have access to the facilities and restaurants of the Bahia Principe Grand Coba (except buffet restaurant).
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
774
Inclusions
- Daily activities
- Round-trip airport transfers
- 3 à la carte dinners for 7 night stays and 4 à la carte dinners for a 10 night stay per week (reservations required, dress code in effect, long pants for men)
- Free entrance to the discotheque in “Hacienda Doña Isabel” with local drinks included
- Non-motorized water sports (1 hour per person/day)
- Use of bicycles (1 hour per person/day)
- Kids club ages 4-12
- Access to the facilities and restaurants of the Bahia Principe Grand Coba (except buffet restaurant)
- Intro scuba lessons in the pool
Rooms
- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- A/C
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Rollaway bed (on request, $)
- Safe
- TV
- Balcony or Patio
- 1 king bed, and 1 sofa bed, or 2 double beds
- No more than 5 guests in the room
- 1 king bed, and 1 sofa bed, or 2 double beds
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 5 guests in the room
- A/C
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Rollaway bed (on request, $)
- Safe
- TV
- Balcony or Patio
One room with 1 king bed or 2 double beds, plus a double sofa bed in the other room. Each room with their own television, toilet and bathroom (one with bathtub and one with a shower).
- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- A/C
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Rollaway bed (on request, $)
- Safe
- TV
- Balcony or Patio
- 1 king bed, or 2 double beds
- Oceanfront
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Oceanfront
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- A/C
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Rollaway bed (on request, $)
- Safe
- TV
- Balcony or Patio
Amenities
Lobby
Pool
Pool
Pool Bar
Waterpark
Waterpark
Kids Club
Kids Club
Theatre
Nightly Entertainment
Yucatan Restaurant
Tequila Restaurant
Thali Restaurant
The Grill
Gran Tortuga Restaurant
Spa
Weddings
Location
Reviews
TripAdvisor Traveler Rating
Worst hotel experience – no security
Monserrat R (Santiago, Chile) on Mar 25, 2026
If you care about your safety, do not stay here. Someone entered our room despite a “do not enter” sign, and money went missing. The worst part? The hotel did nothing and just closed the case. You are on your own here. Would not recommend.
Average.
Mari R on Mar 21, 2026
Pros: All areas: lobby, pools, walkways, all kept beautiful and very clean. You will hardly see a piece of trash around. Beyond friendly staff. Everyone was great to speak to. The buffet had a great selection daily and everything tasted so great. It is close to the beach (just do your research for times during the year when the seaweed might be high, which isn't their fault. In fact, they do their best to clean it up despite it being out of their control). They have an app which is very useful in booking things, seeing restaurant hours, activities, etc. Cons: older resort, rooms are outdated and certain features in them don't make sense like a very bright automatic light in the bathroom that you can't turn off. So if you use the bathroom in the middle of the night, it wakes up others in the room. Almost zero privacy in the bathroom - the door to the toilet and shower and exposed and no lock. They are opaque, but you can still see silhouettes and you can't turn off the automatic lights in the bathroom. The door to the toilet has no lock, so everything feels very exposed which is awkward unless you're sharing with a partner you are very comfortable with. Our biggest complain are the restaurant reservations system. We stayed 6 days and had access to 2 premiere restaurants for dinner which had to be booked in advance. If you are not familiar with family resorts in Mexico, most do come with a buffet that is accessible to all and then a handful of specialized restaurants (like a Japanese restaurant, a steakhouse, etc.) that you make reservations for. So that itself is fine. However, upon checking in at Bahia, we asked if we can make our dinner reservations and they said everything was booked all days we were there. So they didn't want to give us any type of access to specialized restaurants that should be included in our stay. They then told us the least popular Indian restaurant on one night only at 9:30pm was available which was a little late for our liking but we had to take it. We asked every day if anything else can be reserved for dinner and were constantly told no. HOWEVER, a few employees told us things like if we buy a bottle of alcohol, we could get a table. Another told us if we paid $25 each, we could get a table. So, basically, it's all "booked up" unless you magically pay for something that should already be included in your stay? That was shady as hell. We were able to finally get a dinner reservation at the gourmet restaurant late at night as well. At both premiere restaurants, there were many empty tables. This tells me that the app will show everything is booked and they'll tell you everything is booked UNLESS you pay something. So, if you are given the option to pay for a dinner reservation, say no because it should be included with your stay and it's not right that they just try to hustle more money out of you. We also didn't know we had to prebook dinner BEFORE we even got there? I did see an email from them to check in about a week before our stay, and I may have missed it, but it didn't day to reserve dinner befofe even arriving. Even if that were the case, that is an odd thing to prebook before you've even gotten there. At other resorts, you just head on down to the lobby or call from your hotel room to make a reservation. So I thought the whole telling us "everything is booked throughout your entire stay unless you pay us something" was very dishonest. For the dishonesty of the restaurants and for being pretty outdated with awkward bathrooms, I probably wouldn't recommend it which is a shame because it was enjoyable and the staff is great. Not the best, but enjoyable enough of a stay for my family and I.
Vacation Offers
-
Up to two kids 2-12 years old stay free with a minimum 3-night stay at select all-inclusive Bahia Principe Hotels & Resorts in Mexico and the Caribbean.
Punta Cana, Riviera Maya, Tulum, Ocho Rios - Runaway Bay, Montego Bay
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