All inclusive

Occidental at Xcaret Destination

Puerto Juarez 4.0

Overview

The all-inclusive Occidental at Xcaret Destination is located in the heart of Riviera Maya. This resort offers 765 rooms and suites, and features up to 11 restaurants, 11 bars, seven swimming pools, a private cove, spa, Kids Club, mini-golf and more. Royal Level accommodations offer private check-in and check-out, exclusive à-la-carte restaurant and pool area, and more; while the Unlimited Xcaret Xperience provides unlimited access to Xcaret Park during your stay.

 

*This hotel is available from both Cancún International Airport and Tulum International Airport.*

Other Fees: Paid directly to the hotel.

Check in

3 p.m.

Check out

11 a.m.

Rooms

765

Rooms

Deluxe Room
342 square feet
  • 1 king bed, or 2 double beds
  • No more than 4 guests in the room
Deluxe Room
342 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar
  • Phone
  • Safe
  • TV
Additional details

Book any room with the Unlimited Xcaret Xperience ($) and received the following benefits: 

• All day unlimited access and multi-entrance to Xcaret park during the entire stay.

• In-room robes & slippers during the entire stay.

• Bottle of sparkling wine and fruit plate in the room

• Complementary mini - bar (daily refill)

• And more, full details provided at check in.

• 30% off 80-minute “WAYAK” Mayan massage at the spa (Not combinable with other promotions).

• 10% off on additional services at the resort, on tours, and at Xcaret and Xel-Há parks.

Deluxe Concierge
342 square feet
  • 1 king bed, or 2 double beds
  • No more than 4 guests in the room
Deluxe Concierge
342 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar
  • Phone
  • Safe
  • TV
Additional details

Concierge Level inclusions:

  • Upgraded amenities in room
  • Bathrobe and slippers
  • Fruit plate and bottle of sparkling wine in room upon check in

Book any room with the Unlimited Xcaret Xperience ($) and received the following benefits: 

• All day unlimited access and multi-entrance to Xcaret park during the entire stay.

• In-room robes & slippers during the entire stay.

• Bottle of sparkling wine and fruit plate in the room

• Complementary mini - bar (daily refill)

• And more, full details provided at check in.

• 30% off 80-minute “WAYAK” Mayan massage at the spa (Not combinable with other promotions).

• 10% off on additional services at the resort, on tours, and at Xcaret and Xel-Há parks.

Junior Suite
506 square feet
  • 1 king bed, and 1 sofa, or 2 double beds, and 1 sofa
  • No more than 3 guests in the room
Junior Suite
506 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar
  • Phone
  • Safe
  • TV
Additional details

Book any room with the Unlimited Xcaret Xperience ($) and received the following benefits: 

• All day unlimited access and multi-entrance to Xcaret park during the entire stay.

• In-room robes & slippers during the entire stay.

• Bottle of sparkling wine and fruit plate in the room

• Complementary mini - bar (daily refill)

• And more, full details provided at check in.

• 30% off 80-minute “WAYAK” Mayan massage at the spa (Not combinable with other promotions).

• 10% off on additional services at the resort, on tours, and at Xcaret and Xel-Há parks.

Amenities


Location

Address
Carretera Federal Chetumal, Puerto Juarez Km 282, Puerto Juarez, Mexico
60 km from CUN airport

Reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.4
  • Location 4.4
  • Rooms 4.1
  • Service 4.2
  • Value 4.0
TripAdvisor users rated this property 5 out of 5

Fabulous

Kimberly W on Mar 28, 2026

It's like being in the middle of the jungle with the kindest and most helpful staff. The food isn't gourmet, but you can find something for everyone. They have tons of options. The drinks are strong. It's quite at night. Be careful when going into the stores. There is a small easy to trip on step going into ever store. DO NOT FEED THE MONKEYS! THEY BITE! Do not sign up to be a member. The cheapest option is $8,300. It will really cost you minimum of $75k over the 25 years. We had Ana and Elies as our concierge. They are both incredible! Bilingual in Spanish and English. Friendly and knowledgeable. Elies was my favorite because he was easier to talk to and made you feel like a friend. I highly recommend going there! Ask for Elies. He was the concierge in building 22. 10 stars!!!

TripAdvisor users rated this property 4 out of 5

Loved almost everything!

MRPeugh (Meridian, Idaho) on Mar 28, 2026

The resort and amenities are stunning! Food was also super good with lots of options. We will definitely go back as a couple or with kids, it’s great for both! Just be leery of the “specials” they offer you if you listen to them talk about their vacation club. They were pushy and wasted half of our first day.

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