Overview
The all-inclusive Occidental at Xcaret Destination is located in the heart of Riviera Maya. This resort offers 765 rooms and suites, and features up to 11 restaurants, 11 bars, seven swimming pools, a private cove, spa, Kids Club, mini-golf and more. Royal Level accommodations offer private check-in and check-out, exclusive à-la-carte restaurant and pool area, and more; while the Unlimited Xcaret Xperience provides unlimited access to Xcaret Park during your stay.
*This hotel is available from both Cancún International Airport and Tulum International Airport.*
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per room per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
11 a.m.
Rooms
765
Inclusions
- Daily activities
- Round-trip airport transfers
- Nightly entertainment
Rooms
- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Bathroom with shower only
- Ceiling fan
- Room service ($)
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar
- Phone
- Safe
- TV
Book any room with the Unlimited Xcaret Xperience ($) and received the following benefits:
• All day unlimited access and multi-entrance to Xcaret park during the entire stay.
• In-room robes & slippers during the entire stay.
• Bottle of sparkling wine and fruit plate in the room
• Complementary mini - bar (daily refill)
• And more, full details provided at check in.
• 30% off 80-minute “WAYAK” Mayan massage at the spa (Not combinable with other promotions).
• 10% off on additional services at the resort, on tours, and at Xcaret and Xel-Há parks.
- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Bathroom with shower only
- Ceiling fan
- Room service ($)
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar
- Phone
- Safe
- TV
Concierge Level inclusions:
- Upgraded amenities in room
- Bathrobe and slippers
- Fruit plate and bottle of sparkling wine in room upon check in
Book any room with the Unlimited Xcaret Xperience ($) and received the following benefits:
• All day unlimited access and multi-entrance to Xcaret park during the entire stay.
• In-room robes & slippers during the entire stay.
• Bottle of sparkling wine and fruit plate in the room
• Complementary mini - bar (daily refill)
• And more, full details provided at check in.
• 30% off 80-minute “WAYAK” Mayan massage at the spa (Not combinable with other promotions).
• 10% off on additional services at the resort, on tours, and at Xcaret and Xel-Há parks.
- 1 king bed, and 1 sofa, or 2 double beds, and 1 sofa
- No more than 3 guests in the room
- 1 king bed, and 1 sofa, or 2 double beds, and 1 sofa
- Minimum 1 adult, maximum 2 adults
- Maximum 1 child
- No more than 3 guests in the room
- Balcony
- Room service ($)
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar
- Phone
- Safe
- TV
Book any room with the Unlimited Xcaret Xperience ($) and received the following benefits:
• All day unlimited access and multi-entrance to Xcaret park during the entire stay.
• In-room robes & slippers during the entire stay.
• Bottle of sparkling wine and fruit plate in the room
• Complementary mini - bar (daily refill)
• And more, full details provided at check in.
• 30% off 80-minute “WAYAK” Mayan massage at the spa (Not combinable with other promotions).
• 10% off on additional services at the resort, on tours, and at Xcaret and Xel-Há parks.
Amenities
Beach
Lounge
Lobby
Front desk
Royal pool area
Main pool
Swim-up bar
Lobby bar
Royal service restaraunt
Gym
Kids club
Wedding
Mayan Welcome
La Hacienda
D'Oriental
Los Olivos
Pool bar
El Pescador
Tennis court
Location
Reviews
TripAdvisor Traveler Rating
Poor not good at all hope your food is better
jesuslives0204 on Jan 03, 2026
Not good at all hope yall can fix the food and the kids running all in hall ways when people are trying to sleep
it was not first visit, the hotel was diappointing comparing to previous stays
Gabriella V on Jan 03, 2026
very uncomfortable sofabed,no hot water, no elevator for visitors, staff speaks very poor English,confused informations because lacking English language, room did not get supply for the right number people, not once, not working jacuzzi, not enough launchers at the pools for the number of people
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