TripAdvisor Traveler Rating

Well located hotel with very clean rooms and very helpful staff. The rooms on upper floors have great views. The shower pressure is high. The beds are comfortably firm. Rooms have safes, mini fridges, closet areas, and plenty of outlets. Prices are reasonable for the location and quality. Highly recommend!

My first visit to San Francisco. Was my girlfriend's birthday weekend so we flew in from Texas. Arrived at the Grand Hyatt Union Square and was treated like royalty. The hotel is excellent. Front desk staff gave me a complimentary upgrade to a higher floor with City and Bay views. Room was clean, bed was soft, and the remote controlled window blind was awesome. Hotel around the corner from Union Square. Everything you could imagine is within walking distance. We will definitely stay here again on our next visit.

With extremely courteous and friendly staff, exceptional cleanliness, and a great value, the Grand Hyatt in Union Square will always be my go-to hotel for visiting San Francisco. They always exceed expectations.

Please be careful when you check-in to the hotel. Your card may be unnecessarily over charged with amounts without your authorisation, and reversal may take its own time with no transparency and clarity on the schedules.

The upgrade gave us a magnificent view of the Bay and Coit Tower. We appreciate that the Grand Hyatt has kept a commitment to excellence even in the midst of a struggling economy. The staff go above and beyond to make you feel welcome.