Grand Hyatt San Francisco reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 4.8
  • Rooms 4.2
  • Service 4.3
  • Value 3.9

7007 TripAdvisor reviews

TripAdvisor users rated this property 4 out of 5

Functional and good overall

StephenCr0ss (Dublin, Ireland) on Apr 02, 2026

Grand Hyatt is fine for business hotel. Breakfast good and they change it slightly each day. Rooms fine. Nice service.

TripAdvisor users rated this property 5 out of 5

A very nice surprise in San Francisco

R L on Apr 01, 2026

Location was perfect for my meetings. City parking at reasonable rate across the street. Many fine restaurants within walking distance.

TripAdvisor users rated this property 5 out of 5

Great as always

Michelle B on Mar 30, 2026

This is second time staying here and was just as fabulous as the first. Love the proximity to Union Square. Staff is friendly and helpful.

TripAdvisor users rated this property 5 out of 5

A Day Visit in San Francisco

Sean B on Mar 21, 2026

Great Hotel. Great Service. Close to Chinatown. Close to great restaurants. Worth the stay. We enjoyed walking the neighborhood.

TripAdvisor users rated this property 3 out of 5

Good Room & Location. Lower than Expected Service Quality at Reception/Check-In

Mary B on Mar 12, 2026

Friendliness, attentiveness, and care from the reception/check-in staff was below what I would expect for any hotel and certainly for a hotel within the Hyatt group. While the room was good and the location is great, the service of the staff comparable to other similar hotel types was definitely much lower. Doesn't give me confidence in wanting to return there or expecting good service in the future.

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