Hotel

Grand Hyatt San Francisco

San Francisco 4.5

Learn about all active advisories related to this hotel

Overview

Premier location on Union Square, in the heart of the city and just steps away from world class shopping and dining. This hotel features modern guest rooms with sophisticated décor and state-of-the-art technology providing the perfect place to unwind after exploring all the local attractions.

Resort Fees: 29 usd per room/per night (plus tax) Paid directly to the hotel.

Check in

3 p.m.

Check out

12 p.m.

Rooms

660

Rooms

Standard Room
312 square feet
  • 2 double beds, or 1 king bed
  • No more than 4 guests in the room
Standard Room
312 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Concierge service
  • Crib (on request)
  • Desk
  • Hair dryer
  • Iron/Ironing board
  • Phone
  • Room service ($)
  • Safe
  • TV
  • Mini-fridge

Bay View
  • 1 king bed, or 2 double beds
  • View of San Francisco Bay
  • No more than 4 guests in the room
Bay View
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Concierge service
  • Crib (on request)
  • Desk
  • Hair dryer
  • Iron/Ironing board
  • Phone
  • Room service ($)
  • Safe
  • TV
  • Mini-fridge

City View
312 square feet
  • 1 king bed, or 2 double beds
  • City view
  • No more than 4 guests in the room
City View
312 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Concierge service
  • Crib (on request)
  • Desk
  • Hair dryer
  • Iron/Ironing board
  • Phone
  • Room service ($)
  • Safe
  • TV
  • Mini-fridge

Amenities


Location

Address
345 Stockton Street, San Francisco, California, 94108, United States of America
22 km from SFO airport

Reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 5.0
  • Rooms 4.0
  • Service 4.5
  • Value 4.0
TripAdvisor users rated this property 5 out of 5

Excellent location for business travel

candicesharar (Carlsbad, California) on May 18, 2024

This hotel is in a walkable well-located area for business travel to the SoMa area. Everyone from the bell staff and reception to dining staff are very friendly and helpful. The room type I requested wasn’t available, so I was given access to the Club Lounge which was delightful and much appreciated. The entry attendants offered to arrange transportation whenever I left the hotel.

TripAdvisor users rated this property 2 out of 5

Great Views but Dated Suite for the Price

bramos4685 (Las Vegas, Nevada) on May 16, 2024

This hotel is located right by Union Square and has amazing views of the city and the bay. It's a short walk to Chinatown, great food and shopping options, BART and other public transportation. It's also very close to the Tenderloin so be cautious when and where you walk and park your car. The hotel lobby has some interesting art pieces, but feels a little old and darker than anticipated. Union Square had an "In Bloom" theme and while some businesses took to this theme, the hotel did not and it would have been nice if it did with some fresh greenery. The check in process could have been better but staff was pleasant and professional. The executive suite had great views and the elevators to the upper floors were quick. The gym was ok, not anything extraordinary. There's no pool and I believe there's only valet parking as there is no onsite parking. For what I paid for an executive suite, it did not come with lounge access, breakfast or afternoon snacks. I was given two water bottles at no charge and there was tea and coffee available in the room, which I did not use. The room did come with two bathrooms, one with a bath tub shower combo and the other walk in handicap accessible. They could have been cleaned better but for San Francisco seems acceptable. The room had a pair of very soft robes but a little surprised that there were no slippers. The electric shades were ok, not completely black out. The sofa felt very lived in, so I did put a towel down when sitting on it. It was comfortable just looked dirty. The room would have benefited from an additional chair for the desk so two people could sit together. The lounge chair in the main bedroom also would have benefited if there was an ottoman. I really liked that the floor to ceiling windows could be opened even if it was a slight crack. The bed was comfy and I did sleep well but the inside discolored comforter needed to be completely replaced. Thankfully the bed sheets and pillow cases were very clean. The decor if I could call the two cheap wall art pieces that, were sorely dated. The wood grain furniture felt like it was stuck in the 90s and early 2000s. Even the metal glass coffee table that divided in two pieces just screams old. Overall, really great views and wonderful location in the city but not nearly worth the Grand in its namesake. Ok for short stays but still very disappointing.

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