Hilton San Francisco Union Square reviews

TripAdvisor Traveler Rating

3.5 Very Good

  • Cleanliness 4.0
  • Location 4.5
  • Rooms 4.0
  • Service 4.0
  • Value 3.5

4586 TripAdvisor reviews

TripAdvisor users rated this property 4 out of 5

A Nice Hotel in a Convenient Location

gregd0806 (Atlanta, Georgia) on Jan 09, 2022

My husband and I had decided to visit San Francisco for a New Years weekend trip mainly to attend the Joan Mitchell exhibition at the SF MOMA. As a Gold Hilton Honors member I was happy to find a full service Hilton within walking distance of the museum. Our stay at the Hilton Union Square was very nice, especially with an upgraded room in Tower 1 which looked west and included a view of the Golden Gate Bridge and beautiful sunsets each evening. The hotel was quiet each evening and, along with the excellent Hilton bed, provided a good nights rest each evening. All contacts with staff were friendly and pleasant. The housekeeping staff were very thorough in their cleaning and we took advantage of in-room cleaning for each day of our stay. We also had drinks one evening in the rooftop Cityscapes lounge on the 46th floor which provided magnificent views over most of the city.

TripAdvisor users rated this property 4 out of 5

Amazing view of the city from room

NirvClub (Copenhagen, Denmark) on Jan 08, 2022

I booked three nights in a king bed room, but received an upgrade to a larger room as Honors Gold. My upgraded room had a really impressive view of the city, where I could even spot the Golden Gate bridge in the distance. Very cool. The room had a pretty good size, and an extremely comfortable bed. The Wi-Fi was also nice and fast, and the TV was large and good quality. There was a fridge in the room, but no mini bar. The hotel itself was pretty nice too, although oddly there was no restaurant on site, which is bizarre for the city which bills itself as having more restaurants than virtually any other city of its size. The Herb N' Kitchen market allowed you to buy basic snacks and food, and they also offered a very basic breakfast option with some scrambled eggs, bacon and potatoes. At $18 it was vastly overpriced and the food was terrible. One thing about the hotel I really enjoyed was the Cityscape Lounge on floor 46. The place offered great city views and some really tasty cocktails. Definitely worth a visit, although it gets very busy at times. The hotel also featured housekeeping which is somewhat rare during these Covid times. Overall a good stay!

TripAdvisor users rated this property 4 out of 5

Close to shopping

MichaelF8205 on Jan 06, 2022

I found the room to be nice, yet one small window. Long walk to my room from the elevator which is fine. Nice bed, large TV. No restaurants or bar that was open. Very close to Union Square for shopping .

TripAdvisor users rated this property 4 out of 5

Nice comfortable stay

nataliebh2015 (Pleasanton, California) on Jan 05, 2022

My only concern with this hotel is the proximity to the Tenderloin which has gotten much worse than past years. Other than that, service was what you’d expect at a Hilton. Good coronavirus precautions.

TripAdvisor users rated this property 5 out of 5

Great Stay

RaymondTaylor96 (Livermore, California) on Jan 03, 2022

This was my first time here and I will definitely return! Everything was very nice and clean! The hotel felt like a luxury hotel. They were also very accommodating. We had a large group with 5 rooms and they were able to get us all very close on the same floor. Thank you Hilton

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