Hilton San Francisco Union Square reviews

TripAdvisor Traveler Rating

3.5 Very Good

  • Cleanliness 4.2
  • Location 4.3
  • Rooms 3.8
  • Service 3.9
  • Value 3.4

5022 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Good customer service

Road02136595147 on Jul 26, 2026

Our waiter,Jose has been very helpful and friendly. He was funny and very accommodating as well. He comes highly recommended as a great waiter.

TripAdvisor users rated this property 5 out of 5

Late night bites with friends

Rachelle R on Jul 26, 2026

Jose was attentive and helpful from start to finish!

TripAdvisor users rated this property 5 out of 5

Fun visit to San Francisco

RUSSG197 on Jul 21, 2026

The hotel was lovely with impressive views of San Francisco and the Bay. We found it an easy walk to Oracle Park and the Ferry Building/Embarcadero and the cable car pick up was just 2 blocks away for a fun journey to Fisherman’s Wharf. Abdullah Q. at the front desk was the best! He really helped to make our stay special!

TripAdvisor users rated this property 5 out of 5

Jun was amazing

Pav J on Jul 19, 2026

Jun was the best!! She gave me an amazing World Cup Gift

TripAdvisor users rated this property 4 out of 5

Expensive and Mid

Angel W on Jul 19, 2026

Very luxurious place with three different towers for rooms and a large lobby with 24 hour dining. The sky bar was overrated as it wasn’t an actual rooftop bar, more like an enclosed room where you couldn’t see out the floor to ceiling windows. The promised celestial artwork was barely there and the prices were insane for everything compared to everywhere else in san francisco. The 24 hour dining had run out of a lot of hot food and one shot of cheap tequila was $27. Also can hear the elevator running all day and night from our room on the 22nd floor out of 23 floors in the second tower.

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