Hotel Zoe Fisherman's Wharf reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 5.0
  • Rooms 4.5
  • Service 4.5
  • Value 4.0

2611 TripAdvisor reviews

TripAdvisor users rated this property 1 out of 5

Bed Bugs and keys not working

Cynthia C on Feb 21, 2024

I had a really negative experience at this hotel. I got locked in the elevator since the keys that they gave me didn’t work. On top of that, my bedroom sheets were extremely itchy. Bed bugs for sure.Beware of this hotel! I cannot recommend at all

TripAdvisor users rated this property 5 out of 5

I left my heart at the Zoe Hotel …

CAROL L on Feb 20, 2024

Ideal location and lovely clean hotel. Staff very helpful, nice room and well serviced. Jose on the front desk was very polite and helpful, a credit to the Zoe Hotel. We’d had a difficult journey from the Cunard pier and arrived soaking wet to a reception absolutely full of fellow guests. We were dealt with quickly and efficiently and in our room in 15 minutes. Fantastic! Will definitely stay at the Zoe if we’re ever in San Francisco again. Really pleased with everything about it.

TripAdvisor users rated this property 5 out of 5

Sf visit

Mark B on Feb 18, 2024

4 day trip with friends from France Great location walking distance to everything Very friendly staff. Very clean and comfortable beds Some people might complain about the resort fee but with the discount for breakfast the total was still a good value We will be back Jose at the front desk was very helpful

TripAdvisor users rated this property 5 out of 5

Reset and Good to Go

Wartson F on Feb 10, 2024

Jose and DeMarco truly set a warm and welcoming tone from the moment we arrived to the farewell. My husband and I just came for an overnight getaway from the kids. DeMarco was so very helpful with our questions and Jose really took care of our accommodations! We were able to reset and appreciate there role with helping that.

TripAdvisor users rated this property 5 out of 5

Excellent location for a night at the wharf

Rochelle A on Feb 10, 2024

Great welcome by the Jose S. From the front desk. The man was very jolly and his positive vibe was contagious. He made sure that our questions were answered and gave us clear directions were we wanted to go. Excellent customer service. Friendly staff .

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