TripAdvisor Traveler Rating

Most comfortable bed and pillows! Loved having water bottle refills in the lobby. Super clean hotel, great for a family, even fire grill in the evenings for marshmallows in the courtyard. Super location close walk to everything & Fishermans Wharf. Ricardo in the Hotel Restaurant was so helpful/knowledgeable about exactly where we wanted to eat/explore. He really spoiled us down to the last detail every time we ate at Pescatore! * * * * * 5 stars!!

Excellent position, close to pier 39, in the Marina area. Nice hotel. Rooms are all right. On the small side, an bo real view, but comfortable enough. Nice lobby as well. Breakfast is very good (in an adjacent restaurant). All in all we had a nice stay here.

The hotel is lovely and very clean. It's so close to the Wharf. Easily walkable to nearby attractions ( Pier 39) , trader Joe's, restaurants etc I wish they had a coffee maker in the room. I drink coffee often and it was sad to miss my evening cup. All in all - stay here! It's really a great safe and nice place

This was our last staff on a two week road trip, and I'm disappointed to say that it was our least favorite stay of any. We booked the stay that included the parking - that was convenient, and I saw if you paid for it separately it was $65 a day - so this was a bit cheaper, however, there is a parking garage literally next door that was advertised for $25 a day. The valets, however, were the friendliest and most helpful of anyone we met at the hotel. My experience was dampened at check-in. We arrived and there were multiple employees behind the desk talking - there was no greeting, and when they finally finished talking to each other one of them looked at me expectantly, so I gave her my name to check in. She cut me off and said, "I need an ID" - which I knew but would normally not just walk in without speaking and hand her my driver's license. There was no further conversation. She checked us in and handed me the key. No complaints with the room - it's a little compact, but very functional and was very clean. This was actually the only place we stayed during our trip where housekeeping does come in daily. We booked a deluxe King - the view - we were second floor and had a view of the bus stop - so no view. But, again, all of that would have been overlooked with a small welcome upon check-in. We were in the lobby several times during our stay, but no further conversations with anyone at the front desk.

The hotel is beautiful the staff so friendly and the location is fantastic. The rooms are small but tasteful and overall had everything you need on a short 1 week break. If staying longer then storage of clothes is very limited as are the storage options but nothing that cant be overcome. We benefited from a free continental breakfast daily in the adjoining Italian bar/restaurant along with 15% off meals & drinks if booked through your room (we never used this) the hotel is 5 minutes stroll from the sea front band max 10 mins from the famous pier. You can actually walk into the main city centre and Pier one in around 1 hour ! which is lovely. The staff are all so friendly and made our stay one of the nicest we have had.