I had a really negative experience at this hotel. I got locked in the elevator since the keys that they gave me didn’t work. On top of that, my bedroom sheets were extremely itchy. Bed bugs for sure.Beware of this hotel! I cannot recommend at all
I left my heart at the Zoe Hotel …
Feb 20, 2024
Ideal location and lovely clean hotel. Staff very helpful, nice room and well serviced. Jose on the front desk was very polite and helpful, a credit to the Zoe Hotel.
We’d had a difficult journey from the Cunard pier and arrived soaking wet to a reception absolutely full of fellow guests. We were dealt with quickly and efficiently and in our room in 15 minutes. Fantastic!
Will definitely stay at the Zoe if we’re ever in San Francisco again. Really pleased with everything about it.
Feb 18, 2024
4 day trip with friends from France
Great location walking distance to everything
Very friendly staff.
Very clean and comfortable beds
Some people might complain about the resort fee but with the discount for breakfast the total was still a good value
We will be back
Jose at the front desk was very helpful
Reset and Good to Go
Feb 10, 2024
Jose and DeMarco truly set a warm and welcoming tone from the moment we arrived to the farewell. My husband and I just came for an overnight getaway from the kids. DeMarco was so very helpful with our questions and Jose really took care of our accommodations! We were able to reset and appreciate there role with helping that.
Excellent location for a night at the wharf
Feb 10, 2024
Great welcome by the Jose S. From the front desk. The man was very jolly and his positive vibe was contagious. He made sure that our questions were answered and gave us clear directions were we wanted to go. Excellent customer service. Friendly staff .