TripAdvisor Traveler Rating

Vibeteam is where it’s at!!! Thank you for the laughs and good times! Special shoutout to Travis, always many laughs and a great time with this guy!

-Butlers -Kindness from a select few -food availability Dinner and service in Hunter restaurant good except some steaks overdone -dinner at calypso good -Japanese restaurant chef was fun Adrian -Drinks ok, some better than others -greeting -Pools some of the best I’ve ever experienced -beach (although Karen was stung Saturday) - easily provided power strip - Speed boat excursion excellent - grounds kept very impeccably - Great water aerobics everyday. - Internet works extremely well even to beach most days - Lunch for diamond club very good especially coconut shrimp but left tomatoes off blt. - available entertainment and activities great - They had real cream available for coffee at several locations. - Did have some wait service at evening entertainment - Did get to play pickleball - Excursions very fun - Cabana rental very nice Cons -musty rooms. Recommend air purifiers used in rooms between guests to reduce musty smell. Bring an air purifier if you come here -No bathroom vent - could use better resort explanation on arrival. - Not enough Outlets in room - Need soft serve ice cream and Vanilla hard to come by - Ran out of lots on menu at about every restaurant and every bar - Food not consistent with what’s on menu - Food is ok but far from spectacular and sometimes just not good - Not a lot of options for gathering to play cards but you can make your own space to some degree - Would be helpful if some games like cards, board games, dominoes, etc were made available. We brought our own and had several people stop who saw us playing asking where they could get it. - Not effective investigation system for loss/theft. Purse stolen from room first day - coffee pot in room wrong. Replacement didn’t work and no cups -finally got one that worked 3rd day - No wait service for drinks or food on beach or by pools (except when we paid for cabana and then he was over busy and could not get to us as regularly as promised.) Had to go to restaurant or bar. - No bottled water at many bars. Had to go across resort to one coffee shop or request early from butler to room. - When requested extra water from restock person, he said we had enough - training needed for wait staff for menus and customer service - drinks inconsistent - Children allowed in adult pool - Towels ran out frequently - restaurant acoustics pretty bad nothing on walls or floors to absorb sound. - not sure with what regularity they comb beach - Lots of things broken: elevator in our bldg, soap dispensers throughout resort, waffle makers, pump on soap in shower, etc - Lots of things ran out at just about every location - Ran out of towels more than once - Pickleball equipment not readily available which could have been easily solved with an equipment check out and in location. - No escaping overly loud music when there was a pool party - I pointed out every day I was there that someone had spilled something on the stairs. It was never cleaned up the whole time of our stay and it could have been a fall danger

The room was spacious and comfortable the layout was very intimate. The atmosphere was calm and laid back. The room was clean and always stocked for us. There was little to no noise our entire trip. The service from our butlers Augustus and Kaysha were BEYOND our expectations they truly enhanced the entire experience. I would say amenities are limited. Entertainment is very limited and after 930-10 it’s a ghost town. Also the pools etc are all shared it’s NOT ADULTS ONLY like it says. As well as if you do have diamond club there’s really only one place you can get those perks it’s not available at all bars/pools unfortunately. I would say if it wasn’t for the butler service the price wasn’t that great. Definitely book excursions and if you happen to be there on a Friday the street festival is a MUST. It’s pretty far from the airport so just keep that in mind when thinking if your arrival and departure. Other than that I loved the scenic location.

We stayed in December 2025 and we absolutely loved it. Our Butlers, Kayson and Nikita made this trip 10 out of 10! If we needed anything we could 100% count on them to deliver! The grounds are beautiful and the rooms are lovely and clean, one update I would like to see is the coffee maker, a little Mr coffee machine does the trick but a Keurig or Nespresso mini would just be elite! There was an ongoing presence of remodeling and renovation happening which didn’t really look pleasing but I understand it’s necessary to keep the place in the beauty that it is. We have been to 3 Royaltons and the quality is across the board! I love Hunters steakhouse, and the Tex Mexico was also amazing! The Dorado was a little inconsistent, we would have a great breakfast one day and be disappointed the next day. I can’t wait to visit this paradise again!

We came here for second time from England.We love the resort,the ocean,the weather,the atmosphere but the best part is the staff very friendly,warm,helpful,talkative and very profesional.Food and drinks are fantastic.The property is wonderful,pools super well maintained and clean,the room are very comfortable and big,entertainments super variety and funny,score our favourite place because we are party people,Leo is a Shoman,is adj every night tat the score bar,he is MC of shows,he made our vacation better than ever,we recommend this resort 100% !!!