TripAdvisor Traveler Rating

Would never stay at a Royalton again if they paid me. Been to SL and Antigua and both dismally bad. Avoid Royalton Hotels unless your expectains are low and your standards are lower.

We met Melissa from the spa and she was so amazing and so friendly! This resort is also amazing overall!!

I honestly didn’t want my stay to end! The food was great, and the staff were warm, welcoming, and friendly. A special shout-out to Roxanne, who went above and beyond to make my stay even more memorable. I truly enjoyed my time here and would happily return!

????? An Unforgettable Stay at Royalton Saint Lucia! We truly enjoyed our stay at Royalton Saint Lucia! From the Diamond Club amenities to the exceptional butler service, our experience was nothing short of AMAZING! A special shoutout to our incredible butlers, Jesse and Shermel, who went above and beyond to ensure we had everything we needed throughout our stay. Their attention to detail, outstanding hospitality, and dedication to providing exceptional service allowed us to relax and enjoy our vacation without a single worry. Jesse and Shermel truly elevated our entire experience! Their professionalism, warm personalities, and genuine care did not go unnoticed. I would recommend them a thousand times over! If you’re visiting Royalton Saint Lucia, these two will make your stay unforgettable. Thank you, Jesse and Shermel, for delivering SUPERB service and making our vacation one to remember! ??????

We spent one week at Royalton Saint Lucia and overall enjoyed our stay. The resort has many positives, but the beach area and some service details need improvement. Pros Spacious room with a separate toilet. Excellent extra-large double-head shower in the room. Very good beach showers. Plenty of beach loungers and umbrellas, available throughout the day. Beach washrooms generally clean. Many staff members were very friendly and helpful. Cons The beach was not cleaned or raked at all during our entire week. Management needs to pay much more attention to this area. Many beach lounger mattresses were badly stained, worn and falling apart. No drink service on the beach. We have stayed at many other Royalton resorts in the Caribbean where this was provided. The only time drinks we saw delivered on the beach were to local vendors pushing/ selling things, while resort guests received no service. This is just OUTRAGEOUS! No running water in the men's beach washroom for the entire week. When the buffet is closed for lunch, the sports bar is basically the only air-conditioned dining option. Very few toppings for yogurt in buffet — no honey, nuts, prunes, etc. Not enough electrical outlets in the room. No ironing board unless requested. No A/C in the main lobby. Although many employees were excellent, some would pass guests without eye contact or a greeting. The airport transfer is almost two hours on very winding mountain roads, something to consider if you are prone to motion sickness. Overall A nice resort with comfortable rooms, excellent showers, plenty of beach seating and many friendly staff. However, beach maintenance, worn lounger mattresses, lack of beach drink service and the washroom water issue were disappointing and should be addressed by management.