Active Advisories
The Spa at Hideaway at Royalton St. Lucia is currently undergoing maintenance and some of the facilities, including the water circuit are not operational. The expected reopen date is February 24, 2024. Most spa treatments can be done at another location within the resort.
All efforts will be made to minimize impact to guests during this time.
Overview
Nestled in the lush landscapes set upon one of the most picturesque islands in the Caribbean, Royalton Saint Lucia welcomes each guest on a vacation in upscale style and comfort. Discover modern facilities, warm staff and an exhilarating locale, rich with culture and world-class cuisine., which creates the perfect backdrop for an unforgettable All-In Luxury® escape.
Designed for travellers of all ages, this modern resort features three distinct sections offering a family friendly vacation experience in the general resort, Diamond Club™ for premium butler service as well as exclusive pool, beach and dining areas and Hideaway, an adults-only oasis.
Other fees include
- Saint Lucia Tourist Accommodation Fee
- $6.00 USD per adult/per night (includes taxes) and $3.00 USD per teen (12-17)/per night
Check in
3:00 p.m.
Check out
12:00 p.m.
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed, or 2 queen beds
- Garden view
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Garden view
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Jetted tub
- Seating area
- Rain Shower
- 24 hour room service
- A/C
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request)
- Safe
- TV
- Rain Showers
- Garment steamer
- 1 king bed, or 2 queen beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Ocean view
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Jetted tub
- Seating area
- Rain Shower
- 24 hour room service
- A/C
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request)
- Safe
- TV
- Rain Showers
- Garment steamer
- 1 king bed, and 1 sofa bed
- Ocean view
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed
- Ocean view
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Jetted tub
- 24 hour room service
- A/C
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request)
- Safe
- TV
- Rain Showers
- Garment steamer
This room features a door between sofa area and main guestroom area for more privacy
- 1 king bed, or 2 queen beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Ocean view
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Butler service
- Jetted tub
- 24 hour room service
- A/C
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request)
- Safe
- TV
- Rain Showers
- Garment steamer
Diamond Club™ privileges include:
- Personalized Butler service for exceptional continuous assistance.
- Beach Butler services and assistance from sunrise to sunset.
- Instant messaging services with your Personal Agent.
- Priority reservations at specialty restaurants.
- Personalized and seamless check in and check out at the lounge.
- One hour of therapeutic hydrotherapy access during your stay, featuring hot tubs and revitalizing circuits*.
- Access a variety of spa services at a preferential price of 20% off.
- Preferential room locations with the best views.
- Welcome bottle of sparkling wine on the house uncorked by your Butler.
- Complimentary in-suite bottle of wine and a basket of fruits upon arrival.
- In-suite selection of fine liquors.
- Enhanced minibar restocked daily.
- In-suite coffee machine with specialty coffee pods.
- Upgraded set of bathroom amenities.
- Curated selection of top tier spirits.
- Endless lounge indulgence: A variety of snacks, appetizers, and sweet treats.
- Access to the private Diamond Club™ Lounge, a haven of elegance.
- Private and upscale breakfast experience at a designated exclusive restaurant venue.
- Distinctive wrist bracelet for recognition and privileges.
- Exclusive private pool for Diamond Club™ guests*.
- Exclusive beach area with bar-to-sun lounger waiter assistance.
- Complimentary beach bag and slippers for you to take home as a special gift.
- In suite complimentary aromatherapy from The Royal Spa.
- Luxurious 100% pure fine cotton robes in your room.
- Nightly turndown service for ultimate relaxation.
- Exclusive 24/7 room service menu options.
- Room Service priority delivery and timing delivery guarantee.
- Thoughtfully chosen pillow selection from The Royal Spa menu.
*Availability dependent on the resort
Amenities
Lobby
Beach Cabana
Pool Cabana
Gourmet Marche
Hunter Steakhouse
Hunter Steakhouse
Armadillo
Calypso
Grazie Italian Trattoria
Zen
Dips Bar
Dips Bar
SCORE Sports bar
SCORE Sports bar
Kids Pool
Spa
Luxury Wedding
Location
Reviews
TripAdvisor Traveler Rating
WORST Experience
castillo1919 on Dec 07, 2024
By far one of the worst ever all-inclusive resorts I have been to. For context, I have been to over 200 resorts all over the world and have never experienced something so bad. When we checked into our room, our bedsheets had blood stains on them. It took the hotel a day to get someone to change it (did not even apologize that there was dry blood on our bed sheets), our toilet would not flush, none of the elevators on site worked. My father has a walking disability and they put him on the third floor with no elevators that would work. We asked to change his room to the first floor because their elevators didn't work and they said they didn't have any rooms available and they did not know when the elevator would be fixed. We went to the front desk of the main lobby because the elevator didn't work and requested a car to drive my dad to his room because the elevator AND escalator did not work, and had the most awful response from the front desk. He said he did not know where the bell boy was and could not help and then proceeded to yell at me. I was shocked, I have never experienced something like this. We paid 700 dollars a night and could not use any of their amenities. We ordered room service for my dad because the elevator did not work for him to be able to go to the restaurant, they didn't even show up half the time. Don't get me started on the food. Absolutely no flavour both at the a la carte and at the buffet. By far one of the worst ever experiences. Save your money and go to the Harbour Club by Hilton or any other resort on the island that is not this one.
Do not upgrade if you stay here
Monte P on Dec 07, 2024
We spent extra for the diamond club. I have been taking all inclusive all over the world and I have never been so unwelcomed at a resort. The infrastructure needs work and the majority of the staff needs classes in customer service. I should have never spent the money for the service I was provided. Please do not expect much from this place!
Vacation Offers
-
Receive up to $600 USD in resort coupons with a minimum 4-night stay at select all-inclusive Royalton Resorts in Mexico and the Caribbean.
St. Lucia, Antigua, Montego Bay, Punta Cana, Cancun, Riviera Maya, Grenada
Ready to find your next getaway?
Select your dates to check availability and book your vacation package now. Looking for more accommodation options? Use the Vacation finder tab to explore more destinations and vacation experiences.
