Hotel Los Cactus reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.0
  • Location 4.5
  • Rooms 4.0
  • Service 4.0
  • Value 4.0

4005 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Los cactus vacation

brunovF8290JM (Toronto, Canada) on Jun 06, 2024

This is my third time I come too Los cactus I’m very happy with the hotel was amazing and the people are very friendly and the DJ Abraham is very great and entretimento make wonderful show and dance I enjoy to watching and Ivel she are very talented and funny person very friendly she are amazing person

TripAdvisor users rated this property 5 out of 5

A Wonderful Holiday Always

Phil N on May 30, 2024

We come to Los Cactus 4 or 5 times a year. As my Mom says, "it is like coming back to family". All the staff are very friendly, and always try their best to please the guests. The gardens are beautiful, the rooms are clean and spacious, and the beach is stunning. There is always plenty of food to eat, and a variety of drinks. We will be back again soon. Thank you to all the staff that make our stay so enjoyable. P. Nicholls

TripAdvisor users rated this property 5 out of 5

Perfect, as usual!!!!

Tasia W on May 14, 2024

First, I would love to thank Lizbeth and all of her staff for an amazing vacation!! I vacationed here solo, for a change, this year. Usually myself and my partner vacation here, he didn't want to go this year. I really don't know how many times I/we have been to this resort, but, it's alot! Everytime we arrive here, I feel that I am home! The best thing about Cuba are it's people, they are amazing, wonderful and thoughful! This resort is a small, safe and very comfortable resort. The beach is fantastic! The rooms are very clean, spacious and well appointed. I never have a worry here, so relaxing. Last year the food, alcohol were, very limited. However, this year, everything was just wonderful. The food was great, wine available and more than enough alcohol. While I was there, I celebrated my birthday. The way I was treated was beyond thoughtful! A bottle of champagne in my room. My friend, Yanelys had a beautiful cake made for me and dinner was faboulas! I can't thank you all enough!!!! I/we can't wait to see you all again next year!! And yes, Yanelys, I won't forget size 9.5 next year, sorry!! Love you!! This is a resort for people who just need/want a vacation. It's really not a party resort, not saying you can't, cause we have. But, it's more to relax. Bring things for the Cuban people and most of all please tip!! US and Canadian funds are accepted and welcomed..

TripAdvisor users rated this property 5 out of 5

Absolutely fantastic stay!

Samanda M on May 10, 2024

From the moment we arrived, we were impressed by the warm welcome and impeccable service. The rooms were spacious and beautifully decorated, with all amenities provided. The food was delicious, and the staff went above and beyond to ensure we had everything we needed. The pool area was a haven of relaxation, and the surrounding scenery was breathtaking. Can't recommend this hotel enough for a perfect getaway! Thanks for everybody Pedro, Marielis, leisy and Yobany. See you the next time.

TripAdvisor users rated this property 5 out of 5

MY HOME AWAY FROM HOME!! MY SECOND FAMILY!!!

Fiorella C on May 08, 2024

First and foremost I would like to say thank you to all the staff at this amazing resort for making my stay always memorable. I traveled solo and my stay this time by far will be the best time ever at this resort. The beach is beautiful. The grounds are kept up by the gardeners. And there are many different beautiful flowers in many colors. A big thank you to Paul and Lizbeth for always going above and beyond to make my stay feel like family and home. Vivian, Nali, Yovanni, and the rest of the entertainment crew that also go above and beyond to keep everyone entertained. By beach sports, dance and Spanish lessons, to Bingo and the evening shows, to keeping the clients entertained at all times. Now Mabel who works at the coffee bar makes the best coffees along with entertaining the clients and always has a big smile on her face. The reception area employees are always there to help anytime you need them Thank Tanya, Mirka, Luis and the rest of front desk employees. To speak about the food and drinks there was always plenty as long as clients didn't waste it. Buffet food there was plenty....a la carte the same. Thank you to the hard workers Vladimir, Pedro and the rest of them. My room was always kept clean by the maids. And I must also speak of the security guards who keep an eye on everything and making you always feel safe. But who are we kidding Cuba is a safe country. All in all thank you again from the bottom of my heart to all of you at this beautiful resort for always working so hard to keep the clients happy!!!

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