Iberostar Selection Varadero reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.5

9836 TripAdvisor reviews

TripAdvisor users rated this property 1 out of 5

Don’t stay here!

Lee H (Edmonton, Canada) on Nov 28, 2022

The food was awful. There were tiny red ants all over our room. I would never return or recommend here. The worst part was my ending and how the hotel staff were very unhelpful. I forgot my very sentimental wedding ring in the room safe. I called the hotel from the airport when I realized and they would not even help me retrieve it or help me in any way at all to check the safe. I tried calling the hotel main desk and lost and found about 40 times and they would not pick up the call. Just terrible!

TripAdvisor users rated this property 4 out of 5

Neat Hotel

gola350 on Nov 28, 2022

This hotel looks very pretty. The rooms are spacious and clean. The beds are also comfortable and clean. The room has dispensers for shampoo, conditioner, bath gel, hand soup and body lotion. It also has hairdryer, iron, ironing board, umbrellas and slippers. Tissue paper and toilet paper are a scarce concept here in Cuba. The toilet paper is made in a very weird rough material and that is basically all the tissue you can find anywhere! No tissue box or anything like it. Take it with you I recommend. The people are super friendly and caring with very minimum English. Your tips can literally save lives in Cuba as foreign currency is the only means to buy most of the food, toiletries and medicine. The biggest and hardest challenge here is food! The buffet looks full of variety of food in the first glance but everything is just the repetition of the same ingredients! You basically get to have different dishes made with tomatoes, sweet potatoes, chickpeas, and ham. The fruit comes in limited forms, out of all, the papaya is great. You get meat, chicken, fish and potato sometimes too, but not always. Dishes are mediocre compared to other countries in the south. Milk is so different, no fries whatsoever, no chicken nuggets for the kids, no cereal for breakfast, the salads are soooo minimal and it is overall very hard to get full! The beach is so beautiful and calm and my kids enjoyed playing in the sand and in the waves. You can also take pedal boats for half an hour for free. The kids’ pool is tucked in the corner but it does have an exciting setting. The bigger pool is very clean and lovely. There is a girl at the pool called Chocolatté (I hope I spelled her name right) she braided my daughter’s hair and was very nice and friendly. She also lead the work outs at the pool. The bar in the pool again has very minimum variety with mediocre quality but the staff are friendly and nice. They have shows for the kids at 8 and for the adults at 9 like all the other resorts. I didn’t stay for the adult shows so I don’t know but the kid’s shows were good. The internet connection is a pain! You get a long username and password for 7 hours that you must enter every time you need to use the internet. The speed is awful in the rooms and the best reception is in the lobby. There is always some kind of a live music going on in the lobby in the evening, a pianist, a group of guitar and violinists etc. Another important thing to know is that all plugs are 220V and you need a trans in order to use electricity. Overall, if you are not a picky eater and don’t care much about the internet connection, this is the place to go!

TripAdvisor users rated this property 5 out of 5

favourite place to come on vacation

Daniel Q on Nov 28, 2022

been here twice everything is amazing service is friendly and the food and shows are great beach view is great each restaurant is beautiful friendly service so many great things to do inside the resort

TripAdvisor users rated this property 5 out of 5

Our Resort of Choice in Cuba

David M on Nov 28, 2022

This is our 12th visit to the Iberostar Selection Varadero. It has always been and still is our destination of choice. The ambience of this resort is because of all the wonderful staff. The entertainment staff . The room service all very obliging. Never wanting for a thing. Any request or need has always been taken care of. A Special thank you to Albert , Nouri Chocolate, Denis , Neyssa,Adrian and Anita. All of the staff here are amazing indeed and that is what keeps us coming back.

TripAdvisor users rated this property 5 out of 5

Fantastic holiday

Helen M (Leeds, United Kingdom) on Nov 28, 2022

We stayed here for 11 nights after 3 nights in Havana. We had a great time here, rooms very spacious and spotlessly clean. All the staff are so nice and helpful, special shout out to Aimee and Regla in the main restaurant, also the staff on the beach bar are amazing We ate once in the gourment restaurant, though the food was cold so we cancelled our next booking for that and then booked the mediterranean four times which was outstanding, the pork and lobster was cooked to perfection. The food in the main restaurant does get repetitive and is not the five star, (the country is struggling and they are offering the best they can), saying that we always found something to our liking. The beach is out of this world, we spent everyday on there rather than the pool. The only downside I would say about the hotel would be the evening entertainment!

View All