Meliá Varadero reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.0
  • Location 4.5
  • Rooms 4.0
  • Service 4.0
  • Value 4.0

7421 TripAdvisor reviews

TripAdvisor users rated this property 3 out of 5

Goed Hotel met vreselijk eten

julie171996ab (New York City, New York) on Jul 04, 2022

The service is great. The people are very friendly. The only Thing here is that the food is barely edible. As Europeaans I believe the standards for food are a lot higher. For a 5-star hotel this is insufficient. The rooms are a bit outdated but very clean. The hotel on itself is beautiful ( especially the reception) and clean.

TripAdvisor users rated this property 5 out of 5

Melia Varadero — Great choice for vacation

henrymQ6890HF (Elizabeth, New Jersey) on Jul 03, 2022

Good atmosphere and service in the hotel. In the beach Humberto Reyes is a great host..he always takes care of all your needs in the beach ..drink & food. Varadero beach is awsome…one of the best in the world. I recomend 100%

TripAdvisor users rated this property 1 out of 5

Would NOT consider!

Cynthia F (Montreal, Canada) on Jul 01, 2022

Prior to our stay here, we stayed at the Melia Internacional Varadero and loved everything about this hotel. My family and I ended up having to spend 24hrs at this hotel due to a flight cancellation. We could not wait to leave. I wont completely dismiss the hotel as we weren’t there long enough, but it definitely did not leave us wanting more. Rooms: we got a room on the 2nd floor right off the elevators. 3 elevators and only one was operational. Television did not work, shower head didn’t work properly, toilet leaked and did not flush. We even called the front desk and no one ever came to address the issue. The icing on the cake for us was the bug we found in the bed! Completely disgusted. Food (Buffet): limited variety and not very appetizing. I asked for an orange soda and I got a flat, sugary orange juice. Flies and mosquitoes everywhere. People/Staff: we didn’t get the opportunity to meet many people but the few we dealt with we’re rude and showed lack of interest.

TripAdvisor users rated this property 5 out of 5

The level and Guess Service Experience

115taniac (Port Coquitlam, Canada) on Jun 18, 2022

Barbara from Guess Service Experience/servicio al cliente and her team made sure the issues I had at the beginning of my stay were all solved. I was amazed at the good customer service hotel personal from “the level” provided to myself and my family, they all made my stay a happy and memorable family vacation. These people provide quality service and deserve the good reputation Melia Varadero has. We will return for sure.

TripAdvisor users rated this property 5 out of 5

Great resort and customer service

michaelsJ6208TM on Jun 15, 2022

Just wanted to acknowledge everyone’s effort at the resort to keep our trip extremely satisfied. Starting from reception desk, 24hr bar, lobby bar, room service and all the restaurants on the resort. Everything from food to drinks were on the top notch. It was first time at this resort, but definitely place to come back to… The only room for improvement I would say outdoor volleyball court needs attention starting from sharp shells in the sand to a new net and court lines… otherwise great experience

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