TripAdvisor Traveler Rating

It was very nice vacation with friendly staff. Specially Tony barmen from pool bar kind and super good in his job! Lili masseuse from beauty center were I was twice because she was very good and kind !

The location of the hotel is beautiful with an amazing beach and landscapes, the main lobby and hotel area is nice but quite outdated. Bathrooms within the hotel rooms are also outdated and could use some refreshing, most rooms will have these bathrooms unless you are booked with ‘the level’ which we was unaware was an option. Food options are quite limited but could be due to the lack of tourists at this time. Drinks are very strong, lots of rum! Overall, amazing experience in Cuba, and it better to taken into account the political situation of the country for all these setbacks.

I have never heard of Melia before, but was impressed with how it looked ! Booked a one week vacation with my family including a one year old & it has beaten expectations since the moment we arrived. Guest service manager greeted us warmly, receptionist was great! Had dinner at the japenese/chinese cuisine restaurant & Jorge was our chef, great show & amazing food! Still have 5 days left here but everything has been great. If the hotel was able to look more modern it would be the best resort in Varadero in my opinion.

2nd time staying at the Melia Varadero and we love it! Stay on the Level (definitely worth the up grade) they handle everything for you AND you have access to extra amenities including beach areas where Humberto Reyes takes special care of you and your belongings when you jump in the gorgeous ocean for a dip.

We are currently staying at the Melia, Varadero for two weeks. The service is absolutely fantastic! Everybody here always has a smile on their face and definitely will help you with everything. Everyday we go down to the beach and see Humberto and he is beyond amazing and so helpful. One of the many highlights of our day. Special thank you to Mimi and Abraham from the level. Their service is 5*! Our room 5408 has the most amazing view and the maids keep it perfect. I will update with more and pictures in a few days.