TripAdvisor Traveler Rating

• I’ve been visiting Cuba since 2014 I love every inch of it, I tried many hotels all of it was perfect I always choose 5 stars hotel but MELIA VARADERO has the BEST SERVICE in all Cuba honestly I was surprised how professional they are and on time, no games with the whole team they are truly perfect ???? I had the best experience with these people they deserve 7 stars for their service, it’s truly impeccable. You ask them something they immediately response, for Room service you will get your order in 2 minutes and not more!!! I ‘ve never seen such a treatment in Cuba before.. And what I liked the most is that they serve you without waiting for you to tip them like in other hotels, they serve and they leave they don’t even look at you to see if you are going to tip them and they are always smiling.. The ladies in the front desk welcome you warmly with a big smile.. • The managers are always present you see them everywhere, Specially Noe such a professional guy who’s always watching all the employees, always present with his big smile & his generosity. The best Managers that I had to deal with personally and that I will never forget cause they served Me professionally & warmly are Michel & Noe who saved my trip cause I finished my baby’s milk box so they got me one immediately, Glenda (customer service) Mini (Food & beverage) Jennifer (room service & keeping) I can’t tell you how much these people are professional. • Rooms are very clean, towels will be changed every day without even asking. • No Mosquitoes in this hotel do you imagine a hotel without mosquitoes in the middle of June in Cuba!! • Restaurants are perfect they serve delicious food my favourites was the Cuban restaurant & Sakura (Japanese) Chef Ricardo will serve you the most delicious rice & see food plate that you can ever try. • All the waiters in this hotel are very very Polite they serve you with all their hearts and I truly never saw such treatment from other waiters in the other hotels that I have visited in Cuba before. • The Buffet is good but it can be better (more varieties) • The bar section in this hotel is the best in Cuba so far, its location is perfect, right in front of the sea, surrounded by palm & coconut trees. • there is a supervised nursery where your kids can play. • white nice pool very secure for kids • very nice blue beach • This hotel is very private, cosy & calm you will have the best quality & relaxing time ever I truly rank this hotel number One for their Service.. woooow the best ????

The room had been renovated and was pretty and very comfortable. Nice hotel, nice employees. Normally I expect more on the gastronomy aspect but knowing the difficulty they have to get food, it was okay. I recommand booking a few 'à la carte' restaurants to get more variety. The beach (sand and water) was absolutely stunning. Crystal clear. I recommand this resort.

This is our second visit to Melia Varadero so it should say a lot. The hotel has beautiful grounds and beach. The staff is very professional, cheerful, polite and speak English. We had a beautiful modern fresh room facing the ocean and this was not even a special request. We made a regular room booking. The entertainment was very enjoyable. We especially enjoyed the live piano music in the evening. The main buffet has a variety of good food. The only thing we missed is our strong black morning coffees we had back home. The coffee in Cuba is not the greatest unfortunately. But hey, it's only coffee. We strongly recommend this hotel. It will not disappoint.

Stayed 3 nights/4 days. Here are my pro’s and con’s of my stay. SPOILER ALERT: I have a long(ish) list of cons, BUT they are minor. I really enjoyed my stay and would definitely go back. PROS: - my ocean-view room on the 4th floor (room 4709) was nicely updated with a clean, modern, Scandinavian feel. Big terrace too. - the beach. Crystal clear water. Don’t be put off by some of the photos as you will see a rocky entrance into the water BUT it’s flat to walk on and gives way to pure sand. Plus, a bit farther down the beach you don’t have rock at all. Once you are about 20 ft from the shore you are standing on pure sand. - the pools were nice and refreshing and super clean. I was able to order drinks from the pool bar, even though it’s not a true swim up bar from the deeper pool. - staff were all very kind - couldn’t beat the price! - drinks were all really good - no drink or food shortages (that I experienced) - really good buffet dessert bar imo - very easy to get courtesy room after checkout for a quick shower before flight. - resort doesn’t require tonnes of walking CONS: - AC in my room worked well but had a musty smell. - my room was nicely updated, but the bathroom was not updated at all. - The International A la carte restaurant was disappointing. - The food at the buffet was good, but just not as good as 2 years ago and guests were saying that food wasn’t as good as last year too. That being said, for Cuban resorts the buffet food was very good at this resort. - lineups for omelettes at buffet were about 20 mins, and I often gave up. Resort wasn’t at full capacity either. - They were doing some construction at the resort. The entire 3rd floor was closed for renos, and some pool cabanas were closed while they rebuilt them. You could hear saws going from time to time but honestly the inconveniences were very minimal and didn’t affect my stay. - quite hard to find a seat with shade at the pool

Kindest staff ever!! All parts of the hotel staff was phenomenal. Our favourite staff was Ayalen in the main restaurant, the chefs in the Sakura restaurant & our room cleaning lady Mayelin <3 We spent over a week in Melia Varadero was feeling a little poorly so just made use of the hotel and its amenities. The Varadero beach is genuinely beautiful, for sure make the most of it! Only downside the food may not cater for everyone as the selection isn’t too grand. However with the options to book the other restaurants you should definitely do that. And the hotel is definitely beautiful. Currently there’s ongoing works on the 3rd floor so a little noisy but at respectful times.