Enjoy an upgrade
Upgrade and discover an exceptional way to fly.
Limited food and beverage, for a limited time
As we continue to put your safety above all, for a limited time, we are adjusting our service on flights:
Economy- under 60 minutes – food and beverages will not be served
- over 60 minutes – we're offering a small menu with snacks for purchase and you'll find a snack and bottled water at your seat when you board
- you’ll receive a snack and bottled water on all flights
- over 60 minutes – food and drinks will be provided
Thank you for your patience and understanding.
What to know if you’re flying on a repatriation flight
WestJet temporarily closes Chinook Lounge (YYC) and pauses lounge benefits in response to COVID-19
As Coronavirus (COVID-19) continues to affect our industry and operations, we have made the decision to temporarily close the Chinook Lounge in partnership with the Calgary Airport Authority, effective March 20, 2020.
In addition, we are also temporarily pausing lounge benefits for our Platinum, Gold and Silver WestJet Rewards members, effective Monday, March 23, 2020 at 11:59 p.m. MDT. This benefit pause also applies to guests travelling in Business on our Boeing 787-9 Dreamliner. While some of our partner lounges may remain open with a reduced offering, lounge benefit access to all WestJet guests will be paused until further notice.
Safety is our top priority and we are taking all necessary steps to adapt to the situation resulting from COVID-19. We understand that this may come as disappointing news to guests with current and upcoming travel plans, and we do not take the pausing of member benefits lightly. Thank you to our guests, WestJet Rewards members, and our partners for your understanding and patience. We are committed to providing an update on the re-opening of the Chinook Lounge and resumption of lounge benefits as soon as possible.
Included in your upgrade
Premium cabin
- Priority check-in and boarding1
- More seat comfort with extra leg and elbow room2
- Located at the front of our 737 aircraft
- Located in an exclusive cabin on our 787 Dreamliner aircraft
- Refresh with a bottle of water upon boarding
- Contemporary Canadian and globally inspired menu (when available)3
- Elevated snack and beverages including a selection of wine, beer and spirits3
On 787 Dreamliner flights to and from Europe
- A welcome beverage as you arrive on board
- Social area available to enjoy snacks at your leisure
- Contemporary Canadian and globally inspired menu3
- Relax with soft blankets, pillows and a Rocky Mountain Soap amenity kit
Business cabin
- 2 checked bags4
- Priority check-in, security, boarding and baggage1
- Lounge access before upgraded flight at available airports
- Refresh with a bottle of water upon boarding
- Contemporary Canadian inspired restaurant-style dining3
- Exceptional comfort in spacious pods with fully extendable privacy screens
On 787 Dreamliner flights to and from Europe
- A welcome beverage as you arrive on board
- Lie-flat seats with luxurious blankets and pillows
- Dine anytime service with an exclusive selection of refined, contemporary dishes from our restaurant-style menu, served on dining ware inspired by rich Canadian landscapes3
- Relax with a Matt & Nat amenity kit, including nourishing skin care products
Ways to upgrade
There are more ways than ever to upgrade to Premium or Business and enjoy an elevated travel experience.
Terms and conditions
Upgrade fees are on a flight leg segment basis and are non-refundable.
Basic fares are not eligible to purchase an upgrade.
Your original fare rules do not change with an upgraded flight. This includes any rules relating to changes or cancellations. Upgrade fees paid do not count towards your qualifying spend to achieve WestJet Rewards tier status.
Baggage allowance for an upgrade to Premium is the same as your original booking.
An upgrade to Business entitles you to the baggage allowance of the cabin, for a maximum of two checked bags. Overweight, excess and oversized bag fees may apply.
Seat space varies by aircraft type. Seats in Premium on flights operated by WestJet Encore and WestJet Link do not have extra legroom or space.
Food and beverages vary depending on aircraft type, flight length, time of day and availability.
Priority check-in, priority airport screening and lounge access are only available at applicable airports.
On-demand dining and turndown service in Business is only applicable on international flights.
If you were carried on your scheduled flight (or on an alternative flight if your scheduled flight was cancelled) in the same cabin that you booked as part of your original booking, and not in a higher cabin.
Upgraded at check-in
Please call the contact center at 1-888-WESTJET to request your upgrade refund.
Upgrade offer was accepted
Please fill out this form to request your upgrade refund. If you purchased your upgrade at check-in, please call the contact center at 1-888-WESTJET, otherwise your request for a refund will not be received.
Legal, restrictions and terms and conditions
- Legal note1
Priority check-in, priority airport screening and lounge access are only available at applicable airports.
- Legal note2
Seat space varies by aircraft type. Seats in Premium on flights operated by WestJet Encore and WestJet Link do not have extra legroom or space Seats in Premium onboard our 737 aircraft may be equipped with a middle seat blocker or feature new 2x2 seating, which is being reconfigured across the 737 fleet in 2019-2020.
- Legal note3
Food and beverages vary depending on aircraft type, flight length, time of day and availability.
- Legal note4
An upgrade to Business entitles you to the baggage allowance of the cabin, for a maximum of two checked bags. Overweight, excess and oversized bag fees may apply.
^Flight prices: terms and conditions
- Prices may not reflect real-time pricing or availability. Prices will be updated at least every two hours.
- Prices displayed above are subject to change and are not guaranteed until payment is made and accepted.
- Seasonal start and end dates apply and are indicated in the booking flow.
- Advertised prices, taxes and fees may fluctuate based on exchange rate.
- Seats at these fares are limited and may not be available on all flights.
- New bookings only.
- Non-refundable.
- Advance purchase required.
- Flights may not operate on certain days.
- All fares shown are one-way.
*Vacation package prices: terms and conditions
- Limited quantities available at prices listed.
- Package prices may not reflect real-time pricing or availability.
- Pricing on this page is based on previous data collection (cache). Although we strive to be as accurate as possible, up-to-date pricing and inventory will be provided upon your selection of a vacation package.
- Round-trip from select cities. Other departure cities and dates available, and prices to be as may be higher.
- Price is per guest, based on double adult occupancy unless otherwise specified.
- Taxes for U.S., Mexico and Caribbean destinations can fluctuate based on exchange rate.
- Transfers not included unless otherwise specified.
- Advance booking required.
- Non-refundable and non-transferable.
- Offers limited and subject to availability.
- New bookings only.
- Not valid on group bookings.
- Fuel surcharge between $44 - $90 round-trip still applies to Air MilesTM redemption bookings.
- Other restrictions may apply.
- Quebec licensee.
- OPC fees are charged at a rate of $1.00 per $1000.
- Mailing address: 6085 Midfield Road, Toronto ON L5P 1A2. TICO registration number: 50018683.
- Advertised destinations change frequently. Although efforts are made to represent the general region being advertised, the images shown are for illustration purposes only and may not accurately reflect the product being advertised.
- Special offers highlighted on the dynamic package pricing may not be available on advertised departure dates. Special offers may include additional savings, resort credits, kids stay free and more. These offers will have their own travel terms, please visit WestJet Vacations offers page for additional offer details.