Naples Beach Hotel and Golf Club

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 1722 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Anniversary stay

    Reviewed by T5571TNrobertw(California) on May 05, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Enjoyed everything! Very professional and clean great customer service! Definitely was not expecting such since all the reviews I seen and just wanted to give it a shot and they didn’t disappoint. Will return again.

    MOLD, DISGUSTING, UNINHABITABLE “HOTEL”

    Reviewed by puravidacr92(San Jose, Costa Rica) on May 04, 2021

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    As soon as I entered the room I smelled a terrible smell. My throat close immediately, I never new I was allergic to mold. My got a big headache my head felt huge, I couldn’t breath. The bathroom walls, the sink they all have black mold, the ceiling has big wet black patches totally gross. This place is a pigsty hotel To the owners of this sh hole place please get your sh together. Suggestion try to sleep at your hotel for a night see how you do f cross

    20th Anniversary Disappointment recovered by Fatima

    Reviewed by 544fabiennen(San Francisco, California) on Mar 22, 2021

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Hello All!! We had to postpone our 20th Anniversary Trip due to COVID so I anxiously awaited our trip to this hotel, right on the Gulf. The day before arriving I read dougw356's review and was horrified. I called right away and I was assured that the Hotel was at 50% capacity so if I didn't like my room I could choose another if I wasn't satisfied. I held my breath and we went forward. Fatima, the Sales Manager was assigned to help us upon arrival. She honestly went way out of her way to show us the room we booked (through Booking.com - never again) and it was a nightmare. In fact, dougw356 was kind in his review. They attempted to put us in the Penthouse Tower but we would have to wait 3 hours. Tired from traveling from California we asked for help...please...find us a room. Fatima did at no additional costs. She recovered what would have been a disappointing 20th anniversary trip. The truth is that families have been coming here for years, on Sunday nights attractive single senior men/widows hit the Sunset Bar for drinks and dancing with guests. I understand that the Sunset Bar is noted for its Sunday night parties. They have music almost daily from happy hour on and you can't get a better Sunset on the Gulf. Naples itself was wonderful too. I advise to always bring your Clorox II -- staffing and cleaning are on the downside because the property is being completely torn down and renovated in May 2021. Hey Management and new Owners -- Fatima is a keeper!!!!

    Individual ratings:

    Service

    Service-5

    Value

    Value-1

    Yuck

    Reviewed by dougw356() on Feb 16, 2021

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    Hotel is closing down in June. Clearly they are letting it deteriorate until then. Rooms were horribly dated and dirty. Most items in the room were broken, no wifi service even though they said it was present. Cleaning staff left room half cleaned every day. Can't believe I paid over $750 per night for a hotel no better than a roadside motel.

    Individual ratings:

    Cleanliness

    Cleanliness-1

    Location

    Location-5

    Service

    Service-3

    Professional and personable staff! Great stay in Naples!

    Reviewed by 313erink() on Feb 08, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We have been staying in Naples as a family during the month of January and made several stops at The Naples Beach Hotel for drinks, meals and as a pit stop for a snack for my two children on walks. Each time we were greeted by Dellon at the door, who made us feel right at home. He couldn't have been more professional and kind to my family, even taking the time to entertain my 3 year old while I was feeding my baby. There are some places that go above with hospitality and this resort, and Dellon, does just that!