Overview
This boutique hotel is located in Midtown Manhattan is near the Chrysler Building, Grand Central Terminal, United Nations and Tudor City, a historic landmark residential enclave. Offering newly renovated contemporary accomodations with modern amenities in a 1931 historic neo-gothic tower.
Resort fees include
- High-speed Wi-fi in-room and Lobby & Lounge areas
- Free local and toll-free telephone calls.
- Fitness centre access.
- Luggage, Package & Shopping storage
- Two (2) bottles of water upon check-in
Check in
3 p.m.
Check out
12 p.m.
Rooms
300
Inclusions
Rooms
- 1 king bed, or 1 queen bed
- No more than 2 guests in the room
- 1 king bed, or 1 queen bed
- Minimum 1 adult, maximum 2 adults
- Maximum 1 child
- No more than 2 guests in the room
- Bathroom with tub and shower
- Smoke-free
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Crib (on request, $)
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Phone
- Safe
- TV
Amenities
Fitness centre
Front desk
Lobby
Market
Location
Reviews
Beware of Hidden Fees and Unprofessional Management
Daydream46231054082 (Farmington Hills, Michigan) on May 04, 2024
I recently stayed at Westgate New York Grand Central, booked through TripAdvisor, and was sorely disappointed by my experience. Despite the listing stating that amenities such as in-room Wi-Fi, local calls, daily newspapers, and boarding pass printing were included, I was blindsided by an unexpected 20% junk fee at check-in. This was not disclosed at any point during the booking process, which I find to be a clear example of deceptive business practices. Moreover, the handling of the situation by the on-duty manager, Azaro, was utterly unprofessional. He snickered at my frustration over these surprise charges, showing a lack of respect and empathy for a guest's concerns. This behavior is unacceptable from someone in his position and reflects poorly on the entire establishment. Potential guests should be wary of hidden fees and the possibility of encountering similar treatment. I hope this review helps others avoid the unpleasant surprises I faced during my stay.
Great Hotel
carolo736 (West Bridgford, England, United Kingdom) on May 02, 2024
Brilliant, hotel, staff is so friendly and helpful. The beds are comfy too. I could not have had more help when I was poorly. The bar is nice for a pre-cocktail before heading out.
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