TripAdvisor Traveler Rating

Location was perfect and hotel clean and well managed. Being basically 20 minutes walk to Grand Central Terminal, United Nations, Time Square, Broadway and 5th Ave to Central Park etc...Takeaway Food was within a block.

Everything was clean, the staff was very friendly and everything was handled according to our wishes. We can recommend the Westgate and would come again next time. Jose the doorman was especially friendly and helpful.

Excellent location; great price. Half mile walk to Grand Central (subways) and Times Square. But, far enough away for a quiet night. The resort fee is the lowered star rating… what resort, guys? However, good, large-ish room, clean, good amenities, helpful people (especially Jose the bellhop).

As was a first-time hotel guest May 30 -June 3, 2022, I shared a pleasant 2 queen room and a spacious bathroom with a travel companion. The room, while not large, was very clean and adequately comfortable. My review is a sincere thank you to hotel staff: in particular Jose the Doorman, Dennis the Bell Man, Chirstina at Reception and Jamie in the cafe. Jose and Dennis seemed genuinely glad to see us return in the evenings and made us feel welcome, attentive without hovering, anticipating what we needed. Christina was most accommodating to our requests, generous with helpful information answering our tourist questions. Jamie was very amiable and kept a busy cafe efficient (grab and go food, not breakfast) and quick to serve lots of hotel guests in the early a.m.. Overall, a terrific location ((42 St and Third) and a great stay away from home.

Excellent property and very convenient to Times Square. The valet/doorman (Jose), was pleasant and extremely helpful. Mr. Jose provided high quality customer service. Please give him a reward. The Property is clean and has a fantastic old time charm. Overall, I had a great experience with the Westgate New York Grand Central NY; staff was incredibly helpful (Doorman) and the amenities were great.