Westgate New York Grand Central reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.0
  • Location 4.0
  • Rooms 4.0
  • Service 4.0
  • Value 3.5

286 TripAdvisor reviews

TripAdvisor users rated this property 4 out of 5

Great Location being basically 20 mins walk to Icons

Noel L (Morisset, Australia) on Jun 23, 2022

Location was perfect and hotel clean and well managed. Being basically 20 minutes walk to Grand Central Terminal, United Nations, Time Square, Broadway and 5th Ave to Central Park etc...Takeaway Food was within a block.

TripAdvisor users rated this property 5 out of 5

We really enjoyed our stay in New York at the Westgate

Amino951 on Jun 16, 2022

Everything was clean, the staff was very friendly and everything was handled according to our wishes. We can recommend the Westgate and would come again next time. Jose the doorman was especially friendly and helpful.

TripAdvisor users rated this property 4 out of 5

Good choice for Manhattan hotel.

mariegleerup (Los Angeles, California) on Jun 15, 2022

Excellent location; great price. Half mile walk to Grand Central (subways) and Times Square. But, far enough away for a quiet night. The resort fee is the lowered star rating… what resort, guys? However, good, large-ish room, clean, good amenities, helpful people (especially Jose the bellhop).

TripAdvisor users rated this property 5 out of 5

I was a first time guest May 30 - June 3 2022.

DayTrip652808 on Jun 12, 2022

As was a first-time hotel guest May 30 -June 3, 2022, I shared a pleasant 2 queen room and a spacious bathroom with a travel companion. The room, while not large, was very clean and adequately comfortable. My review is a sincere thank you to hotel staff: in particular Jose the Doorman, Dennis the Bell Man, Chirstina at Reception and Jamie in the cafe. Jose and Dennis seemed genuinely glad to see us return in the evenings and made us feel welcome, attentive without hovering, anticipating what we needed. Christina was most accommodating to our requests, generous with helpful information answering our tourist questions. Jamie was very amiable and kept a busy cafe efficient (grab and go food, not breakfast) and quick to serve lots of hotel guests in the early a.m.. Overall, a terrific location ((42 St and Third) and a great stay away from home.

TripAdvisor users rated this property 5 out of 5

Westgate New York Grand Central Experience

rikkia06 on Jun 05, 2022

Excellent property and very convenient to Times Square. The valet/doorman (Jose), was pleasant and extremely helpful. Mr. Jose provided high quality customer service. Please give him a reward. The Property is clean and has a fantastic old time charm. Overall, I had a great experience with the Westgate New York Grand Central NY; staff was incredibly helpful (Doorman) and the amenities were great.

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