Villa Del Mar Condo

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 888 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Should be more of a 8.0 not a 9

    Reviewed by sjschaef(Baltimore, Maryland) on Jan 18, 2021

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    There are some pros and cons to staying here; not exactly sure why this place has a 9.1 rating on trip advisor. IMO more like an 8. Pros: big room, nice bed, covered balcony with seating. AC works great. Small kitchenette and washer/Dryer in unit. Across the street from the beach. Free parking. On-site pools. Great location. Cons: room has a musty smell. Items in kitchenette broken (coffee pot cracked and leaked everywhere). The free breakfast is a joke. Not worth any extra money to get a rate with free breakfast. The room itself is a combination of slightly updated and outdated. It doesn’t have the feel of luxury… Just kind of OK. The room is very dark and not all the light fixtures work. The bathroom has an unfinished feel. Shower water doesn’t get hot. Actual keys which I’m sure get lost all the time. For the money I definitely will stay somewhere else the next time I come to the island.

    Lovely Resort

    Reviewed by Journey644977(Arizona) on Nov 29, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We enjoyed staying at the Villa Del Mar. It's a 2 minute walk to Grace Bay Beach. The rooms are luxurious and the staff phenomenal. Loved our stay at Villa Del Mar. Walking distance to delicious restaurants and shopping.

    Generous Hospitality and Remarkable Service steps from the Beach

    Reviewed by Familyof7fromNJ(Teaneck, New Jersey) on Aug 07, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Villa del Mar is a hidden gem on Provo in Turks and Caicos! We spent a week here for R&R and couldn't have had a more wonderful stay. The island is beautiful, Grace Bay Beach is one of the most gorgeous in the world and this hotel exceeded our expectations for attentive and friendly service. It is rare that we write a hotel review, but this property really deserves it! While Villa del Mar is not on the beach, it has so many of the amenities of a beachfront property without the huge price tag. Villa del Mar is a few steps from the beach and has its own beachfront cabanas, lounge chairs and umbrellas, all masterfully attended by Kerone and his brother. We even were able to order drinks at the beach that were serviced by the Villa del Mar beach attendants. The property is beautiful, with two smaller pools and a hot tub in between. There were plenty of cushioned lounge chairs surrounding the pool areas. The outdoor areas were beautifully landscaped and manicured, even after the hurricane that came in right before our stay. For this visit to Turks and Caicos, it was only my husband and I visiting, so we opted for a studio room. Our studio room was tastefully and comfortably furnished with all that you would need for a visit here. The bed was extremely comfortable with plenty of comfy pillows. Our studio kitchen included granite counter, refrigerator, coffeemaker, toaster and microwave, all sparkling clean and ready for use. The cabinets and drawers were well stocked with cutlery, dishes and glasses for our use. and plenty of paper towels and dish detergent. The larger units included full-sized kitchen appliances and counters. We were delighted to see that the unit included a washer/dryer combo that allowed us to wash and dry our wet pool and beachwear daily. Villa del Mar even provided individual packs of laundry detergent! The furnishings were comfortable with plenty of seating and a lovely balcony for outdoor lounging and dining. The well-appointed bathroom included a separate walk-in shower and tub, perfect for the two of us. I especially liked the bathroom vanity with plenty of drawers for out-of-sight storage of cosmetics and toiletries. Breakfast was just what we needed. It included coffee, teas, juice and milk. Bread, fresh fruit and individual boxes of Kellogs cereal was plentiful and served with a smile. Some days we dined near the pool for breakfast and other days, we took a generous tray back to our room for in-room breakfast dining. The air conditioning was perfect and was suitable to my husband's penchant for ice cold room temperature. He was happy to see that a safe was installed for our use in one of the closets. There were two storage closets available, one with a hanging rod and one with shelves. The TV cabinet had storage for our books and brochures. Housekeeping accommodated our schedules and our needs. They were generous with towels and bathroom amenities and the housekeeper was friendly and most accommodating. This was one of the few hotels that we have visited where the daily housekeeping was thorough and professional. Katrina and her front office staff could not have been more outstanding. There was separate WIFI for room and pool use, each one secured with a strong signal. A computer and printer were available in the lobby for printing last-minute vouchers and boarding passes. Any small issues that we addressed were dealt with quickly and efficiently and the staff made us feel like they really cared to make our stay pleasant and enjoyable. They cretainly went beyond the call of duty! We felt safe and secure at this hotel, especially with all the COVID19 precautions that the hotel and staff adhered to and enforced professionally and in a friendly manner. There were hand sanitizer stations placed strategically throughout the property and staff wore masks and adhered to social distancing policies. This was a week that we will never forget. We felt pampered and enjoyed excellent service in gorgeous surroundings. Thank you, villa del Mar!!

    Individual ratings:

    Service

    Service-5

    Value

    Value-5

    Quiet, Relaxing, Would Stay Again

    Reviewed by HPMacy(Omaha, Nebraska) on Mar 22, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Clean rooms, all have balconies facing a pool (two). Access road to beach is less than a block walk. Having towels/umbrellas/water available there from dedicated concierge was helpful. Was NOT crowded on beach (windy some days) and we were always able to have a front row chair. Staff are friendly. Easily walkable to tons of restaurants. Very nicely maintained grounds. Happy Hour at hotel in afternoon and light breakfast (breads, fruit, cereal) daily. Ran out of pool towels one day, but otherwise a terrific place.

    Fantastic resort for rest & relaxation

    Reviewed by SJNeastcoast() on Mar 16, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    First and foremost I have to say I highly recommend Villa Del Mar. I have travelled through the Caribbean and Europe but rarely if ever write reviews. I’m terrible for them but this place warranted a review and I always read them before booking so felt the need to contribute. I apologize if it’s long winded but I want to cover all the questions I had that weren’t answered. The beaches in Turks and Caicos are like nothing I’ve ever seen not even in Saint Martin, Cuba or the Bahamas and the hospitality at the Villa del Mar rivalled all my pleasurable Cuba experiences. The Welcome: I stayed at the Villa del Mar with my parents to celebrate my birthday over November 7-14. The property is beautiful and well laid out. We received a warm welcome from Toya upon arrival and a good explanation of the grounds and beach access as well as directions to our room. Hotel security is present on the grounds during the evening (which is when we arrived) making one feel safe (we felt safe the whole time-it’s a very great area) and it was well lit on the walk to the room. There are elevators. Which was nice as we were on the top floor in a 2 bedroom. The Room: We were upgraded to a two bedroom penthouse suite which was beautiful. More than enough room for 3 people with a beautiful kitchen equipped with everything you would need - fridge has an ice maker, dishwasher, microwave, coffee maker, pots, pans, silverware and dishes. The room has coffee, sugar and accessories provided. There are multiple TVs - one in each room and one in the main living area - we didn’t use them but they were there. Beds were beyond comfortable. Ceiling fans in each room and a patio with a dining table and 4 chairs along with 2 loungers. A wonderful place to have dinner and relax after a long day. Washer and dryer in the suite and laundry soap was provided. House keeping was wonderful and bath amenities were high quality. The Resort The staff is beyond friendly and will help with anything you may need. I read complaints about the cleanliness of the pool and will say I found no such issues. The pools were cleaned daily and heated. There were cushioned loungers around the pools that were always available. Clean towels were provided by the hot tub and only once when I went for an evening swim was there not a towel available; otherwise I had no issues with towels or the pools. The hot tub is lovely and there are 2 dials on the side that you turn to turn it on - that threw my mom off for a minute so I mention it - she thought it didn’t work but there are 2 dials on the post and the one closest to the bar turns it on the other one I’m not sure honestly but always turned it as well. There is a bar on site and it also doubles as the breakfast bar in the morning. It’s by the main pool. Bill is the bar tender and makes amazing cocktails - margaritas, pina coladas and Wednesday rum punch is deadly. Don’t forget to tip! It’s not necessary and they never ever make you feel that way at this resort but I always think it’s important to remember this is their way to earn a living. Wednesday night they have a meet and greet rum punch social by the main pool. It’s really fun - they provide snacks and music and free rum punch - be careful it’s strong! Bar closes nightly I think at 8 or 9 pm. This is not a party resort by any means. It’s quiet and great for a relaxing vacation or family vacation but not a party resort. The cost for a drink at the bar is about 12$ US and that’s super reasonable compared to most places. There is a free continental breakfast included each morning and it’s great - there are fresh warm pastries; croissants and chocolate croissants and banana bread along with bagels, cereals and hot coffee, tea, fresh fruit, juice and all the condiments- Jam, cream cheese, peanut butter. The lady who runs it each morning is helpful and friendly. There is no restaurant on site but the Grace way grocery is a 10 minute walk up the street - very easy to get to and has everything you need to make your own dinner. The prices are a bit high but the most costly items were snacks so I suggest you pack your own. Proteins such as meats and eggs were only a bit higher than Canada. Bring your own bag as they have paper or you can buy a reusable one. Also they don’t sell liquor on Sunday. There are several restaurants within walking distance of the resort- solana on the beach is 5 minute walk - competitive prices ( 22$ US burger and fries) beauty atmosphere, food and service. Grace Beach restaurant like 3 minutes away across the street - did not go there but looked good. Caicos Cafe was about 7 minute walk towards the grocery store; higher prices, French type bistro, great food and great service. The hotel staff is great if you need directions or recommendations or a car rental but anything you might need is within walking distance. The beach: When booking this resort I was concerned about beach access, rest assured it’s easy and fantastic. The road that needs to be crossed between the front of the resort and the path to the beach is small and quiet; it takes about 3 mins to walk from the resort through Grace Bay resort and to the beach. The path is through Grace Beach Resort but is clearly marked and easy to access. Once on the beach (it is as beautiful as the pictures) you will see the Villa del Mar section to the left. The two brothers who man the section are friendly and beyond helpful. There are towels provided on the beach(never an issue getting a clean towel), fresh filtered drinking water ( they have cups or you can bring a reusable bottle) and loungers - also never an issue with getting one. There is beach service - so you can pay to have drinks or snacks brought to you on the beach. There are foot washing stations on the walk back to the resort. Overall this resort was amazing, the staff was helpful and friendly and it provided everything you could want for a quiet, relaxing and beautiful vacation.