TripAdvisor Traveler Rating

My son and I always have a good time at the Wynn. In my opinion, they have the best buffet in Vegas. We go every time we are in town. They always have great things on display in the lobby. The rooms are comfortable and the staff is always pleasant. I don't recall ever winning money, there, though.

arrived on Sunday April 21st. Room was supposed to be ready at 4:00. At 5:15, we got in the exceptional long line to check in. An employee at check in told us to use the kiosk. We checked in but our room was not ready. Said we would receive a text. We had a concert at 7 so had to change clothes in the bathroom and store our luggage. Got a text at 11:20 PM that our room was ready. Checked out at 7:30 on Monday April 22nd. Didn't even get to use the room. Was told their kiosk doesn't look for all rooms and they apologized. We should have received a complimentary stay in the future.

Everything overall was lovely, the staff was very professional, we had a late lunch in Jardin, everyone was lovely there. The room is beautiful, spacious and very modern, we paid extra to get the view on the Sphere and did not regret. However, unfortunately, for the hotel of such level the room was very dirty. Upon checking in, getting ready for lunch, we found someone’s fake eyelash just resting on the bathroom mirror. We called front desk and requested housekeeping to tidy up a little, the lady at the front desk reacted as if it is a common situation and hardly acknowledged the issue. When housekeeping came to the room, they excused themselves explaining that the marble is black so probably they didn’t see the lash (which means they did not wipe the counter at all, I guess). The floors in the room were also dirty with the dust, plastic from the labels and hair from the previous guests, same with the drawers. The staff never apologized or followed up on the situation afterwards.very disappointing.

Always first class service here, love everything about it ! Casino floor is just beautiful & the tables are the best fun, valets work really hard too, and the drinks are superb Decor is always changing & always a delight to look at Fountain wall with cocktails is a must Great time, can’t wait to visit again

We have stayed at the Wynn previously and always liked it. This time, we booked the Tower Suites and - oh my. I am spoiled, probably can't go back to the main section. It starts with the peaceful check-in experience, coming in on the south side to a private entrance. You never have to walk through the casino if you don't want to. We were early, and able to get into a room right away if we were willing to take two queens rather than a king, which we did. And I got my requested view of The Sphere, which is so entertaining. The room itself is lovely, spacious and comfortable. The floor-to-ceiling window wall provided lots of natural light and a gorgeous view of the pools, golf course and Sphere. There is an Alexa unit to control the drapes and lights with voice commands (only slightly creepy, lol). The bathroom setup is rather unique, the shelving unit was ok but I'd rather have just a long open counter. Appreciated the inclusion of a digital scale. We enjoyed breakfast at the cafe Teatro downstairs just off the lobby, which somehow we'd never realized was there, as well as the Terrace Cafe. And major thanks to the concierge for helping me arrange a rather last-minute request for a large group dinner at Red 8. Service was good all around; valet parking was quick to retrieve our car as needed.