Fiesta Americana Merida

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 2196 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Exceptional service and friendlyness

    Reviewed by Siggy171() on Apr 06, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Stayed at the Fiesta Americana Merida for 12 days and had a very enjoyable time. Excellent service and very good English especially from Emanuelle at Breakfast/Dinner and Raquel at Reception and customer relations. Thank you very much and maybe see you again one day.

    Individual ratings:

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Wonderful experience

    Reviewed by GEsteva(Sayulita) on Nov 01, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Recently I stayed in the Fiesta Americana Merida for one week. I want to thank the wonderful staff for making my stay memorable. The hotel is lovely, the location is perfect but most of all it is the employees who make this property special. My heartfelt thanks go especially to Andrea, and her co-workers Karen, Maria, and Estefania. I will return soon! Un millón de gracias al staff de este lindo hotel pero especialmente a Andrea por su amabilidad y apoyo!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Rooms

    Rooms-5

    Service

    Service-5

    Gorgeous Hotel.... Poor service.

    Reviewed by jbkrast1(New York) on Oct 12, 2020

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    The signage to enter hotel is unclear. There is nobody to greet you at the door. We waited 20 minutes to check in to the hotel. We wanted to order drinks and they stop serving at the bar at 6pm but said we could order if we sat in restaurant. We waited 10 kinutes to be seated and another 20 minutes to order before we got up and walked out without ordering.

    Excellent Stay at Fiesta Americana

    Reviewed by WisRiver(Metro Minneapolis-Saint Paul, Minnesota) on Mar 18, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We had to spend the night in Merida before catching the early morning flight to Houston. Rather than stay closer to El Centro as we have done in the past, we decided to stay at the FA. We had an excellent stay. Our room was clean and well maintained. I liked the wide, well lit hallways. We have eaten at the FA in the past with friends, so we went out for dinner. We had the Saturday night buffet at the La Arboleda across Avenida Colon. There are numerous excellent restaurants within a ten minute walk. We had an easy time catching an early morning cab to the airport.

    Individual ratings:

    Service

    Service-5

    Value

    Value-4

    Exceeded Our Expectations!

    Reviewed by Randelwood(Lawrence, Kansas) on Mar 16, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This hotel is Beautiful! We had seen the pictures online but it is even better in person. Our room was comfortable and clean. The staff was helpful and polite. We speak minimal spanish and it was not a problem to communicate, except for when my husband was trying to get them to put the american football game on in the bar. But, that's ok. The location is ideal. We were close enough to walk to Ku'uK for dinner and getting ubers around town was a breeze. I enjoyed the pool and hot tub one evening as well, which wasn't crowded at all. I had the hot tub all to myself! An added bonus is the shopping center on the lower level. We would absolutely stay here again!

    Individual ratings:

    Location

    Location-5

    Service

    Service-5