New York-New York Hotel & Casino

3.5 star rating

This hotel is rated between 3 and 4 stars. 3 star - Standard accommodation with basic facilities and limited services. 4 star - Quality accommodation with a variety of facilities and services.

    What to expect (based on 22376 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Our Review

    Reviewed by M6237QCjamesl() on Sep 22, 2020

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    Room clean and comfortable, did not get a king but assigned double queen.No coffee maker in room. Slot machine selection not appealing, so played minimum time. All black jack tables on shoe, no double deck at all open, so did not play, did enjoy and played some live black jack machines.Went to pool, with room key only, denied purchase of two bottles of water after swimming at the gift shop near pool because no photo ID.. but spent over $600 in dining with no ID required..

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Location

    Location-4

    Rooms

    Rooms-3

    Service

    Service-4

    Value

    Value-3

    Not worth the money

    Reviewed by jeremyhudson81(Palm Coast, Florida) on Sep 22, 2020

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    Go down the street and get a better hotel for probably cheaper. They are not even close to the cleaning standards of other hotels on the strip. Stay at the Ventain! Rude to military and the manger was no help. Switched rooms twice. I can handle rooms but we booked a suite and the room was gross. Hair all over and the chairs smelled like cig smoke. Switched to another room and it was cleaner but still found hair and it looked like the furniture was never wiped down. Also when walking around casino they have a small staff wiping down machines. Go into any other hotel and they have a team making sure it’s clean. Mark my words next hotel for COVID breakout is NY NY

    Individual ratings:

    Cleanliness

    Cleanliness-1

    Location

    Location-3

    Rooms

    Rooms-1

    Service

    Service-3

    Value

    Value-1

    Our teip

    Reviewed by sanddollarrealty55() on Sep 22, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We enjoyed our stay... the property was located in a great spot. The woman who checked us in was not very welcoming...we would have appreciated a warmer welcome. Everything else was great and we would stay again

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Location

    Location-5

    Rooms

    Rooms-4

    Service

    Service-3

    Value

    Value-3

    In need of an update

    Reviewed by stjohnkyle2164(Queen Creek, Arizona) on Sep 21, 2020

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    We upgraded to their first suite. Our room had cigarette burns on the hot tub and smelled like smoke. Our shower head was falling off and the shower was rusting. The jacuzzi was a cool feature but we couldn’t tell if we were staying in a super 8 or a on the strip casino. We chose to stay here because we were hoping it would be a better experience then Luxor or Excalibur but it’s just the same. If you are looking for anything descent is try another resort

    Individual ratings:

    Cleanliness

    Cleanliness-3

    Location

    Location-4

    Rooms

    Rooms-2

    Service

    Service-4

    Value

    Value-3

    Rooms need upgrading

    Reviewed by tvaldez1983() on Sep 21, 2020

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    I always went from M life Resorts everytime I come to vegas. Good rates on rooms and great customer service with the employees I do interact with. One thing that Definitely needs attention are the rooms. Carpet is old and has multiple stains. windows are very dirty as well. One thing that I notice right when I went into my room was a wierd smell like a old wet towel or something. it didn't smell clean at all. the toilet was having problems the 1st time I used it. I had to flush several times and it took forever for the water to fill up. it was getting very Annoying. Idk if I will stay again here but I am considering changing my 4 days trip for new years to a different mlife hotel.

    Individual ratings:

    Cleanliness

    Cleanliness-1

    Location

    Location-4

    Rooms

    Rooms-1

    Service

    Service-3

    Value

    Value-1