Universal's Cabana Bay Beach Resort

3.5 star rating

This hotel is rated between 3 and 4 stars. 3 star - Standard accommodation with basic facilities and limited services. 4 star - Quality accommodation with a variety of facilities and services.

    What to expect (based on 21717 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    I love this place

    Reviewed by khrisd2021() on Jan 13, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Me and my wife have been together for 10 amazing years, and we have never been on a vacation until recently. My wife has always wanted to go to wizardly world at universal studios, and she was wanting to stay at cabana bay. I was very pleased with the staff and my room and the volcano very beautiful. We will most definitely be visiting again thank you.

    Best hotel at universal!

    Reviewed by alanahreeve(Bury St. Edmunds, United Kingdom) on Jan 13, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I have stayed at this hotel twice and I must say this is the best hotel in Orlando and universal studios. The hotel is great value, great location, and fantastic for children and families. There is plenty to do for children, adults, teens, and the older generation. Rooms – so spacious! Both times we went we had a family suite and I would definitely recommend upgrading. there was two bathrooms are so far two gigantic beds and a really good kitchen. They are all also in really good locations. The pool – there is two pools. Both really really nice. Paragraph we went in both December and August and both times it wasn’t cold but refreshing. There is also a lazy river – small but sweet. Dining – for on-site dining, the cabana Bay restaurant is really affordable. it’s a quick service so you can pick whatever station you want that is station such as burgers chicken subs and different nationality cuisines. i’ve ate here many times and thoroughly enjoyed it! It’s great for children and adults. Location – the location is perfect for families. Buses run to the universal parks every 5 minsWhich is a lot quicker than Disney! The resort has a private walkway to volcano bay And even a private security to get in to the waterpark. You can also walk to universal studios/CityWalk it is approximately 15 minutes walk in through royal Pacific and other resorts but worth it because there is private security as well as easy access to the parks. I would definitely give this resort five star for family friendliness and the care and theme of the hotel.

    Son’s birthday trip

    Reviewed by Greg D() on Jan 13, 2021

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Be sure to ask about room amenities at check-in due to new Covid protocols. Once you check in, maid service never enters your room. We had overflowing trash and dirty towels til my husband called the front desk. Disney does a light clean every other day, so I was expecting sort of the same. It was no problem to set our trash and towels out, we just wasn’t informed that we had to do this. No microwaves in room.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-3

    Sixteenth birthday bust

    Reviewed by kansaskris(Loveland, Colorado) on Jan 13, 2021

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    This hotel seemed very nice on the computer. Upon arrival we had problems. We booked two family suites. We were only given one, so we had to trek back down to the front desk with our luggage to get our second room. The rooms were nice and clean. We were under the impression we had a walk out room to the pool but were told those are not available. Pool view rooms were nice but every morning at 7:30 a guy with a leaf blower with the loudest motor starts blowing sand for at least an hour. Then same guy drags the metal pool chairs across the concrete making the loudest noises like construction going on. If you plan on sleeping in at all or have jet lag, i don’t recommend the pool side room. The hot tub was closed and we had looked forward to using it. Why would the pool be open but the hot tub closed?...that makes zero sense. The restaurant is basically an overpriced food court. You clean up after yourself for a very high price. There is only one checker so we waited for 10-15 minutes just to purchase our cold average overpriced food. Bowling is the same, $50 for 4 of us to basically power bowl for 45 minutes and they shut off the game right in the middle if you are done or not. High priced drinks even with the souvenir cup. We stayed for 4 days and they do not clean your rooms, they bring you a bag of linens you must change the sheets yourself. The bag of new linens had dried snot on one of the pillowcases. The shuttle to the park is great, we used this quite often. It’s also a nice walk to universal. The place has a cool retro feel but i wouldn’t pay the high prices to stay again. I would say overall the hotel is average with super high prices. Wish we would have gone elsewhere.

    AMAZING! LOVE IT!

    Reviewed by averie002(Penetanguishene, Canada) on Jan 12, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    this resort is amazing! I would recommned it to anyone wanted to stay in florida. the rooms were so clean and colourful. If you buy the universal and waterpark passes then a bus will pick you up and bring you there to universal and universal is AMAZING! and if you also get the vlocano bay waterpark pass you wont regret it its fun and I want to go back here so bad. The resort was so big with a buffet type resturant, a bowling ally, 4 pools an 2 lazy rivers, there was a hotub and a bar and sometimes at night they would play a movie like jaws so you could sit in the pool and watch the movie jaws it was so fun! Also I think I'll do city walk we're at night you could take a bus to the city walk and I had a whole bunch of different shops and resturants {voodo dounts, Margaritaville, Baba ghanouj shrimp, and much more} it was all lit up and so fun todo we went Multiple times throughout our visit! I would also highly recommend getting one of the rooms with a view of volcano bay, this room was absolutely incredible you did have to pay extra for it but it was very very worth it. Overall this hotel was incredible you felt like you were at a resort they were palm trees and I highly recommend to everyone!

    Individual ratings:

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5