Paradise Point Resort and Spa

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 1960 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Awful! Stay away!

    Reviewed by yonatc() on Sep 16, 2020

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    The place is filthy!!!! They don't Clean the rooms between guests,my baby was crawling on the floor the first time we entered the room and his knees were black from the dirt on the floor! Huge spiders all over the room! On our last night there a huge spider was crawling on my face while I was in bed!!!! I had to spend the night in the car because I was too scared to go back jn the room!!!!! They charged us 500$ per night for a motel type experience! Horrible! Still have nightmares from that spider!

    Racist staff! They do not like any other race then caucasians in their little island.

    Reviewed by S V() on Sep 16, 2020

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    Do not waste your good earned money here. Go somewhere else where they will treat you like a human being and not a “non-white” also they do not follow in COVID 19 protocol. Keep your family away from this place.

    Amazing resort

    Reviewed by GusZ30() on Sep 11, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We were so happy with our recent visit to this resort. Our kids had gone for a quick weekend from Orange County and loved it so we decided to give it a try for one night and Annie took extra care to give us a private location with beautiful water view! The room was nicely upgraded and bright beach theme. Walkout to a nice private beach to take a stroll or enjoy a campfire. Had a nice lunch and breakfast at the barefoot bar. Food was a pleasant surprise for quality and quantity and service was great too. We finished with a duffy boat rental right from the resort docks. Everything was so convenient we would recommend this to anyone wanting to enjoy a nice getaway or a weekend to escape the heat. It was 20+ degrees cooler at 75 for San Diego vs 95 in Orange County.

    great customer service by Alyx

    Reviewed by ronitjooon(Los Angeles, California) on Sep 10, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    the place is beautiful, what made the trip more enjoyable was the help of Alyx at front desk. she was very friendly, fun personality, and knowledgeable, she was very accommodating and helpful. her help is greatly appreciated.

    Individual ratings:

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-4

    Our visit

    Reviewed by brenan2673(San Diego, California) on Sep 05, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My girlfriend and I checked in for our anniversary to Paradise point resort and had high hopes. But we checked in at 10pm at night and our room wasn’t what we hoped for so we called the front desk and a wonderful woman named Alyx helped us out and got us a fantastic room right on the water. Our first night here was a little rocky but with checking into our new room we loved it so much we booked another night. My girlfriend and I will be coming back soon and hopefully their will be no problems next time but if any shall arise Alyx will be there to help you out . 10 out of 10 will come back and recommend, and thank you again Alyx .