Óleo Cancún Playa

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 1051 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Amazing staff, good hotel

    Reviewed by Daniel_D_Foodie(Playa del Carmen, Mexico) on Oct 15, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Thank You Edgar and the rest of the staff who was very kind to us. Some of the best staff we ever had. We missed our flight here so booked last minute to celebrate a birthday and the hotel staff did everything to make us have a great time. The food at the evening restaurants was good, the buffet was so-so, and the sushi was surprisingly good! Be aware that the japanese restaurant is closed on saturdays unfortunately. Also note that sunset rooms only have partial ocean view. All and all a great value for our weekend stay. Shoutout also to Orlando, girl at the pool towels, and the older piccolo man that surprised us with cake. We will be back!

    Great Service

    Reviewed by fvidal7() on Oct 13, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The hotel staff was great and accommodating. The restaurant crew of: Iliana, Dulce, Blas, Jose, Yeseli, Paola and manager Paola made it really great to have breakfast in the mornings. Would definitely recommend a stay for a good weekend in Cancun!

    Great hotel and great service!

    Reviewed by rafaeldC6583VI(Fort Lauderdale, Florida) on Oct 13, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Visited with friends for 4 days and had a great time! It’s a great hotel and look forward to coming back. Most impressive was the quality of the service. During our stay we ate every day at Azul restaurant and their staff was unbelievable! We dealt with Iliana, Dulce, Blas, Jose, Paola and Yesel and every single one of them went above and beyond on every meal. Highly recommend to anyone looking for a 4 day all inclusive getaway!

    Amazing stay

    Reviewed by JuanPArango(Fort Lauderdale, Florida) on Oct 13, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We flew in for days ago I’m not expecting the excellent level of service that we have received. Everyone at the pool and Azul were basically family. Paola, Iliana, Dulce, Blas, José, Gerry made us feel right at home. This concept is amazing. From now on, I will only come back here because of the positive experience and level of service we received.

    A MOST MEMORABLE EXPERIENCE!!

    Reviewed by KC202020() on Oct 09, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Trip of a lifetime! It was my first time in CanCun and enjoyed every bit of the experience. I will definitely be returning. My fiancé and I stayed in one of the Inspira Suites and loved it. The room was chic, stylish, spacious and clean. The view was stunning. Room service was great. We had the All Inclusive deal, and enjoyed all the amenities, the restaurants, the bars, the service was top shelf and management was very helpful. We wanted to get married quietly and decided to seek help from Cynthia Tello in the sales dept. She was very helpful and went above and beyond to help us realize our dreams. And we ended up having a vacation and honeymoon in one. I’ve travelled a lot and stayed at a lot of hotels and Oleo is at the top of the list. Best of all, the sales staff granted me super great rates for my next trip. Anyone who says otherwise is just miserable with life. It’s impossible not to savor this experience!