Secrets Papagayo Costa Rica

Hotel is fine, staff really nice BUT. You will be approached by someone saying they are your concierge and sets an appointment for the second day to give you a presentation. We assumed it would explain the restore. It was a three hour sales meeting to buy a very expensive United vacation club membership. Every time we said no and attempted to leave they gave us something else. We gave in, however after reading about this club we realized it was not worth anything. We were told we could cancel within 5 days. We canceled the next morning. At this point we have been told that they will hold our money for 30 days. I have no idea if we will ever get it back. This took two half days out of our trip.and really gave us a bad taste. Trip would have been fine other than that

This is a GREAT place to escape to. The staff was friendly and inclusive. The weather couldn't be better in February. The accommodations were fantastic. I'm looking forward to returning in the future.

My husband and I had visited Secrets for our honeymoon. We enjoyed everything at the resort, the food was great, the staff were amazing, and the drinks were great as well. You can also see a bit of wildlife around the resort as there are different birds, iguanas, raccoons and coatis. We also met Herson Segura who does private tours in the beach area near the hotel. We had done 4 tours with him and they were all amazing. Herson speaks great English and is very knowledgeable about the area. We would definitely recommend booking a tour with Herson if you can, he'll give you an idea of tours that might be up your alley and is very flexible during the tours if you would want to do something. We had gotten sunburned on one of the days so Herson brought us Aloe that was stripped and in a tub, he knew we liked Yuca chips so he brought us a bag of them on our final day, he got us a piece of sugar cane to try what it would taste like, taught us how to make ceviche, and gave us tips about surfing in Tamarindo. The other added bonus is it being a private tour so you're getting all of the attention. You can contact him at herson03@yahoo.com if you'd like to book something!

We loved our stay at Secrets! The staff is so friendly and hospitable. The grounds are beautifully manicured. Food is delicious, and service is great. Only con would be that the hotel is built into a cliff side, which makes for stunning views, but a very difficult hike to your room. We are young and in great shape and found myself catching my breath getting to the room. Just a note if caution. They do have carts available but sometimes you just want to run back to your room and not try to flag down a driver. Entertainment was fun, we learned the Cha Cha one night. Everything is super clean, staff wears masks, hand sanitizer everywhere and temperature checks. You also see the staff cleaning all day long. Covid testing available on site. Overall, we loved our stay and wish it was longer!

I had such a great time at this resort, the staff was amazing. They were very helpful and personable. Everything was very clean and they made me feel very comfortable. Shoutout randy, William, andre, Gary and Steven!!! They were outstanding. I will definitely be going back