Universal's Cabana Bay Beach Resort

3.5 star rating

This hotel is rated between 3 and 4 stars. 3 star - Standard accommodation with basic facilities and limited services. 4 star - Quality accommodation with a variety of facilities and services.

    What to expect (based on 21108 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Great value resort

    Reviewed by Kenneth E(Erwin, Tennessee) on Nov 19, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    First time staying here and we were not disappointed. We normally stay at royal Pacific to get free Express passes but wanted to save a little money and parks were not busy. The rooms are nice nothing special. Good decor. The pool areas are really nice. Also the bayliner diner has a good selection of food. Like how it is laid out and how all the seating and drink refills are laid out. We never had to wait on a bus to the parks. That was extremely nice. One time we did ride the boat back to sapphire falls then walk over but that took way longer. The buses are much quicker. Nothing I can say bad about the place. The price was great and we had an awesome time.

    Somewhat satisfied

    Reviewed by marieburke88(Philadelphia, Pennsylvania) on Nov 19, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    I loved the retro atmosphere of the hotel. I did not like the food service, the food or the cafeteria like of the restaurant. By the time you get to the seating area, your food is cold! I think the hotel should offer King rooms.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Location

    Location-5

    Rooms

    Rooms-3

    Service

    Service-3

    Value

    Value-5

    Good family resort but needs some tlc

    Reviewed by alb5183(Jim Thorpe, Pennsylvania) on Nov 19, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    Average room, nothing to special. Room needs tlc. Black mold in bathroom I had to scrub up. Dirty towels (they did provide new ones),Walls were dinged up and ripped up. Pools were great for kids/families. Food court was mediocre at best, fast food with no variety same menu everyday.

    Individual ratings:

    Cleanliness

    Cleanliness-3

    Location

    Location-4

    Rooms

    Rooms-3

    Service

    Service-3

    Value

    Value-4

    Great resort and awesome staff!

    Reviewed by DrLumberBeans() on Nov 19, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Had an absolutely amazing trip for my girlfriend's birthday. The front desk staff helped make it an evening to remember. Andrea helped get us checked in and situated. We also chatted with Chelsea throughout the process as well. Both were wonderfully friendly and helpful. They took their time and made sure we had everything we needed

    GREAT HOTEL

    Reviewed by fmsavo(Ponte Vedra Beach, Florida) on Nov 19, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This was my first time there omg i loved it the rooms were clean the pools were beautiful staff was nice and the food is great i HIGHLY RECCOMEND ANYBODY THAT IS GOING TO UNIVERSAL STUDIOS PLEASE. STAY AT CABANA BAY.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5