Rosen Shingle Creek

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 4980 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    3rd times just as good as the others!!!

    Reviewed by ericalynnk(Palm City, Florida) on Nov 28, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I love this place. We are in a grand suite and the room is huge! The property is gorgeous! Staff is super friendly and helpful. We are here on a cheer trip and they are very accommodating. The only thing I will say is that the suites should have a pull out couch instead of having to get rollaways but my kids don’t mind.

    It has 3 pools and 2 hot tubs.

    Reviewed by TiffanySoonerville(Tulsa, Oklahoma) on Aug 21, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    It has 3 pools and 2 hot tubs. Plenty of restaurants to choose from. Big clean rooms, everyone there is helpful. Many stores inside clothing , accessories to food stores. Free rides to the parking lot. Fantastic decorations for Christmas, they even had a workout room and a game room Its a good place to go to be pampered.

    Terrible! Worst experience! Things stolen from room!

    Reviewed by CSFRx() on Aug 20, 2020

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    We were placed in this hotel by Virgin after our flight home from Orlando had been cancelled. The hotel is very dated, and a weird feeling as you first walk through due to the bars/restaurants at the front. We were there for 1 night, and 1 day before our flight back home and we couldn’t get out quick enough! We had early check in from Disney springs on our last day where they took our suitcases and we never received these back for our stay at this hotel, so as you can imagine all we had was our hand luggage and the clothes we were wearing back to cold rainy England. We had 5 in a party, 2 in 1 room 3 in another, we thought our little belongings we had with us would be safe in our room whilst we went for breakfast but we were totally wrong! As we returned from breakfast one of our rooms had already been cleaned, and one was in the process of being cleaned for the day, My father uses E cigarettes and kept them, the chargers in a sunglasses pouch, when we returned from breakfast they had disappeared, along with all of our iPhone chargers, and kindle! We asked the two cleaners who was in our other room wether she had moved them or picked them up and thrown them away by accident, They acted very strangely like they couldn’t understand us or what we were talking about! One lady then proceeded to leave the room strangely clutching on to her bag and walk along the corridor to another cleaner to hand the back over and then come back into the room and carry on cleaning. We immediately called the front desk and asked for managers or security as something was not right with the cleaners we had spoken too. We explained to the security and managers what had gone missing and the cleaners tried to dismiss us and say it wasn’t them, so we asked the managers to check their cleaning trolleys or bag for our missing items. The security were very reasonable and did not hesitate to have a look through, and we explained how one lady wondered off down the corridor, our missing belongings were then found in a bin in the corridor!! Not something you would expect to happen when you go for breakfast, after a stressful night of having your flight cancelled. I can’t believe airlines use this hotel for over night stays!

    One of my favorite hotels in Orlando

    Reviewed by dixiewilliams(Odessa, Florida) on Jun 02, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Gorgeous hotel with amazing amenities. I've visited this hotel on numerous occasions and I have never been disappointed. My favorite amenity is the pool side servers that allow for total relaxation while the ability to order from the full service menu.

    Individual ratings:

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Beautiful Place

    Reviewed by 682kerrip() on Mar 30, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Rooms and bed was very comfy and clean. Parking was like $27 a day. The pools was warm, clean and accessible. There are servers that come around and bar close by. The bathrooms were very well maintained by the pools. The resort is truly beautiful. We stayed on the floor that you didn't need to take an elevator (I think floor 3). Anyway, once you figure it out its not difficult to get around. Many places to conversate and hang out. I would recommend it!

    Individual ratings:

    Location

    Location-5

    Service

    Service-5