Buenaventura Grand Hotel and Great Moments

4.0 star rating

Quality accommodation with a variety of facilities and services.

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    What to expect (based on 3728 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Lovely relaxing time in PV

    Reviewed by Gaylelogan(North Vancouver, Canada) on Jan 26, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    I have been staying here frequently since 84. Location is perfect as I am a walker. Great staff. Food is OK, drinks could be better. Beer is terrible! I would stay there again as I love walking to the old town.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-4

    Rooms

    Rooms-3

    Service

    Service-5

    Value

    Value-3

    Five night stay in Jan

    Reviewed by Sharon H(Portland, Oregon) on Jan 26, 2020

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    Most things went well. Things we thought would have been better: 1. Bathroom setting- seems more tailored for local. Towels were limited and didn’t feel very cozy to us. Hair dryer couldn’t even be plugged to the electric socket because the plug ins are not aligned. 2. Communication re reservation - the hotel was adding additional beach dinner night which sounds wonderful. However, the need to stopping by and making a separate reservation was only presented by having a sign in the lobby area. Since we were by the pool the entire day, we missed the note and ended up having to overly tipping the staff to ask for an extra table to be set up.

    Individual ratings:

    Cleanliness

    Cleanliness-3

    Location

    Location-4

    Rooms

    Rooms-3

    Service

    Service-3

    Value

    Value-3

    Fair for the Price

    Reviewed by pllvier(Vancouver, Washington) on Jan 26, 2020

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    The facilities are clean and the food is good; however, it is quite dated. The dated part would've been unimportant if the service staff didn't look so miserable and unhappy to be there, making one feel uncomfortable to even ask for anything. Overall it was a disappointing experience, and we will not be returning to this resort.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-3

    Service

    Service-2

    Value

    Value-5

    Great vacation

    Reviewed by Philip G() on Jan 25, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Great place for relaxing vacation, has everything I was looing for. Staff was wonderful, especially wait staff in restaurants(Breakfast,Lunch and Dinner) and pool bar. Sunset restaurant was great for both lunch and dinner. Beach Party Dinner was great, especially the Singer. Bets Vacation in years. I will be back.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-4

    Service

    Service-5

    Value

    Value-5

    food

    Reviewed by rockkoi(West Chicago, Illinois) on Jan 25, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    sunset restaurant had excellent soup & salad but the same lunch menu everyday. Buffet restaurant had same breakfast everyday, not much variety at dinner but awesome desserts! You have to keep up with speaialty dinners as they are not posted as they should be. (by pool board??) It would be nice to have a snack bar or sandwiches to eat while at the pool. Drinking needs food !! All in all a great trip

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5