Buenaventura Grand Hotel and Great Moments

4.0 star rating

Quality accommodation with a variety of facilities and services.

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    What to expect (based on 3586 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Old left over food

    Reviewed by Pioneer55279753547() on Oct 14, 2019

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    Made us sick for days. Left over food is setved the next day causing food poisoning for the second half of stay. For same price you can stay at a better hotel.staff kept trying to sell services everytime they saw us like phone telemarketers.

    Individual ratings:

    Cleanliness

    Cleanliness-3

    Location

    Location-3

    Rooms

    Rooms-3

    Service

    Service-3

    Value

    Value-2

    Do not stay in Buenavista Grand

    Reviewed by wendybolivar13(Mexico City, Mexico) on Oct 03, 2019

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    Hotel is old and not well maintained. Zero cleanliness. There are cockroaches everywhere. Swimming pool doesn't work and beach is not good to get in. Location is far from airport. Staff is not well educated, hospital and helpful.

    Individual ratings:

    Cleanliness

    Cleanliness-1

    Location

    Location-3

    Rooms

    Rooms-1

    Service

    Service-1

    Value

    Value-1

    Great for the price and location.

    Reviewed by 455victor(San Jose, California) on Sep 29, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    I visited during the swim pool renovation price was good. Location of this resort was near the malecon which was great. The only downside of my stay was the air conditioning Was not strong enough. Over A good state for the price

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Location

    Location-5

    Rooms

    Rooms-3

    Service

    Service-5

    Value

    Value-5

    Great location & wonderful staff

    Reviewed by FrozenRebel(Whitehorse, Canada) on Sep 28, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We loved staying at the Buenaventura Grand, and in 2019 spent over a month there on two separate trips. The value is hard to beat, and the location is perfect for walking Old Town and the malecon right from the front door. The staff are amazing, and remembered us from one trip to another. They look after us so well by finding us and ensuring we are never hungry or without a drink. Our rooms were kept very clean, our mini fridge was stocked every day with beer, water and soda pop. The meals in the a la carte restaurants were excellent, the buffet was good standard fare that changed often. The bartenders were quick, friendly, happy and chatty. The range of drinks seemed endless. We also enjoyed many meals off-resort, and there are hundreds to choose from. And please, tip your servers! They accept graciously, and absolutely deserve it! We just booked our next stay for November 2019 and will be booking again for February 2020.

    Individual ratings:

    Rooms

    Rooms-5

    Service

    Service-5

    Great Vacation

    Reviewed by cathylenes1(Chula Vista, California) on Sep 17, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This was my second time at Buenaventura Grand Hotel & Great Moments and brought friends with me on this trip. My friend and I plan on making it our annual vacation. The grounds are immaculate, the staff are amazing, the food and drinks are unbeatable. You’ll never be hungry and the drinks are top shelf. If you want to go to town it’s only a 5 minute walk or a short cab drive.