Buenaventura Grand Hotel and Great Moments

4.0 star rating

Quality accommodation with a variety of facilities and services.

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    What to expect (based on 3952 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Wonderful time away from home.

    Reviewed by Alex V(Zapopan, Mexico) on Feb 28, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The view from my room was delightful and at times Breath taking with the sunset view. Cleanliness was super, especially for these hard time were going throw with covid 19, plenty of care taken with your health in mind.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Rooms on the Southside smell horrible, the north building is way better

    Reviewed by DannyBoyd1976(Edmonds, Washington) on Feb 27, 2021

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    The Rooms really need renovation on the Southside of the resort, you can't even breath in some of the rooms because of the mildew smell. The resort itself is beautiful and clean. You are charged a fee for room service even though it's all inclusive? I was disappointed in the rooms. Location is good if you want to be close to old town.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Location

    Location-4

    Rooms

    Rooms-2

    Service

    Service-4

    Value

    Value-3

    Very pleasant stay

    Reviewed by PVParrothead(Chicago, Illinois) on Feb 26, 2021

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    I stayed here for a few days in between other accommodations. I last stayed here approximately 20 years ago. The hotel is completely different from back then of course. It is much more upscale but with that it lost a lot of the charm and quaintness it once had. That being said, everyone who I encountered was pleasant and friendly. The hotel was beautiful and clean and I being a single traveler, I felt safe. Some people love the location and it is close to the Malecon and some good bars and restaurants. That being said, I prefer staying in the southside/romantic zone. The buffet food was mediocre at best, but I do not typically stay at all-inclusives for this reason. It wasn't terrible, it wasn't great. Would I stay here again? Yes, for the price. Would I recommend you stay here? Yes.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-3

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    Overall...ok.

    Reviewed by Travelllllll1995() on Feb 25, 2021

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    The hotel overall is very clean and the staff is friendly. Front desk was good and most of the front desk staff spoke English. The woman that helped us set up our Covid tests was very informative and helpful. Besides that, most of the staff only spoke Spanish. There are lots of drink choices and fast bar/pool service. The reason why it’s just ok, is because of the food. ZERO variety. Felt like mostly the same food choices everyday. The sunset restaurant had maybe 5 dinner meal options. The buffet was nothing special and most of the food was cold if they didn’t make it front of you. We ordered room service once and it was fast and pretty ok (for the limited options we had to choose from). Breakfast was the same options everyday. We were able to “order” eggs through our waiters. They’d type your order into their tablet then you’d immediately go up to the omelette station and wait for your eggs to be made. The problem with this was it was quite hard to get a waiter to come to your table to take your “order”. they were attentive when it came to drinks but not if you wanted to order something to be made fresh. The SkyBar was AWESOME and was our favorite thing about the hotel. The bartender was attentive and brought us drinks and shots quickly. They also had a limited food menu, BUT the food up there was the best in the whole hotel. The chicken gouda burger was our go to. Not to mention the beautiful view you get of the sunset. The beach was really rocky and we had to walk towards the malecon to swim in the ocean. The pools were clean and there was plenty of chairs to lounge in. It was barely a 10 min walk to the malecon and the location itself made it worth it for us.

    Great suprise

    Reviewed by Viramo Gilberto P(Sao Paulo, SP) on Feb 24, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    At the beginning I didnt want to come here because I saw some bad reviews on the internet. I am happy that I came and found this hotel excelent! I am a Melia member, and I loved this hotel way more than Melia Vallarta.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Location

    Location-5

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-5