TripAdvisor Traveler Rating

Location is great! Staff is wonderful and accommodating. Beds are small, read details closely, it does say double beds but I guess I was just expecting queens. Food selection is very minimal. We did make reservations at the mexican restaurant, but not impressed. Food and service was better at the buffet, much of the menu was unavailable. Loved the overall look of the resort. If you are looking for a simple place for a good price, with plenty of drinks this is it! The lower price point allows you to go out and experience the neighborhood.

Perfect service. All the staff are really kind. Including Rosario, Lizeth, Jorge, César and Diana.

Great location. Outstanding staff. Upgraded to Honeymoon suite for a better view. Main Buffet food was decent not great. I should have tried the other buffet. The distance to the hotspot "The Malecon"(bars, clubs, restaurants, shops, people watching, oceanviews)" is a 15-20 minute walk. I wishI had arrived a week before for whale season, dammit !! I definitely would stay again.??????

This hotel is a great choice for an all-inclusive stay. The buffet, offered three times a day, has a wide variety of food options. I would have appreciated more gluten-free choices, and there were a few cultural differences in how certain foods were prepared (for example, hot dogs used instead of ham on pizza). There also wasn’t a strong focus on local cuisine, but I understand that may not always be practical for large-scale dining. We did have an issue with the air conditioning in our suite, but management handled it very professionally. They were caring, responsive, and quick to resolve the situation. A special thank you to the night manager, Fatima Rubio, who went above and beyond to ensure we were comfortable and satisfied. After we left, I realized I had forgotten an item of clothing, and Fatima was again incredibly helpful and easy to communicate with while arranging its return. This hotel is well-suited for both families and couples. There are plenty of chairs available around the different pools and beach areas, and the outdoor staff were always attentive and courteous. We consistently felt well taken care of. They also host lively themed parties throughout the week, which were a lot of fun and definitely a highlight of our stay. Visiting toward the end of spring break worked well for us, as the variety of restaurants helped ease the dinner rush. Overall, we had a great experience and would happily stay here again.

We got married at the Buenaventura and it was absolutely amazing! They made us feel so special and everything was way beyond expectation!!! Nora and her staff took care of every detail... the flowers were beyond beautiful, dinner on the beach was magical, photographic opportunities were beyond imagination ?? This was our 2nd time vacationing at the Buenaventura which is why we trusted them to host our wedding! If you have the opportunity, the Buenaventura does not disappoint! 5 Star rating!!!! ?? ????????