TripAdvisor Traveler Rating

We visited for a week and we built the best relationships with so many kind helpful staff! Truly a different experience in the best way. Michelle, Celco Jorge and Carlos were so attentive and had the whole adult pool and beach area full of drinks food and laughs. We had so much fun with other guests and we even made penpals! Victor, Miguel, Paul and Josue crushed it at the pool lounge bar. All of these guys work so well together and it made for a really memorable experience for us. The breakfast buffet is great, though it will get busy later in the morning. Alicia at the lobby bar, Isabel at the front doors and Dalila at the buffet were also very helpful and kind.

The resort is great! Buffet is above average for all inclusive. Location is central to everything - shopping, Malecon, restaurants and clubs. Something for everyone! The staff is so accommodating - Catherin, Carlos, Edgar, Rolando. They work hard. We had 60 ppl here for a wedding, ask for Nora her communication for planning is top notch.

Guest service is awful.. if you need something just go to the store. Asked for an extra towel - never came asked for a toothbrush- never came asked for bottles of water - never came… The food was terrible even at the restaurants Two positives- the view from the room was amazing & the rooms were very clean

We had a lovely time at the Buenaventura . The location was fantastic, walk to the Malacon in 10 minutes. The food was fantastic every night. The Mexican fiesta night was over the top. Great entertainment. It was outdoor around the pool, so special, and Haidee got us a front row seat, was so fun. She was an amazing server and also took great care of us in the dining room too. They had really nice wines, and I love the Mexican Beer. The bartender could make anything you want. Even Tequila paralyzers The pool bar in the adult area was where we planted ourselves every morning, the drinks there were fantastic, and pool service was like no other. Food service by menu at the pool, delivered right to you. Way above and beyond any A.I. I ever stayed at. Also nice pool chairs, a must when you're hanging all day. Celso was our main server at the pool bar, he was so much fun, and really the nicests man I met in Mexico. We did not even go to the Specialty restaurants, we just loved the food in the main Hall, different every night. The breakfast was a wide variety of fruit, Mexican dishes, Canadian dishes and American favorites. Very delish, if you could not find something wonderful...you're too entitled. Our room was really large and comfortable, gorgeous shower and nice accessories in the bathroom. Comfy beds and pillows. Lots of bars, coffee areas, and places to play cards. Perfect for us. The pools were a bit deep, especially for my short sister. But still nice. The beach is a bit rocky, so bring your beach shoes, we never went in as it was red flag most days, but also a bit chilly - even for me a hardy Canadian.. two more weeks and it will be warmer. We went April 6 All in all, VERY NICE STAY, We recommend. Mexican people are incredibly warm and friendly.

We had a great time this was our 4 th time here. We were a little disappointed that my husband had to wear sleeves at the buffet for breakfast and lunch as these were the times that we were either at the pool or doing excercions that you do not wear sleeves too for the most part. Other than that we have always had a great experience