Buenaventura Grand Hotel and Great Moments reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.0
  • Service 4.5
  • Value 4.0

6315 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Fantastic place

kquinn00 on May 11, 2024

Staff was so friendly and helpful! Clean and accommodating I would definitely recommend and visit again!

TripAdvisor users rated this property 2 out of 5

Never Going back

Sherpa35583 (Toronto, Ontario Canada) on May 09, 2024

Went for a family vacation in February. Room was very good. Breakfast was great. Lunch and Supper were fair. Nothing special. Unfortunately the beach had to be closed for a few days as the waves were very high. That meant that the people that normally sit on the beach had to sit around the pool. That meant that it was very crowed around the pool for a couple of days at the end of our trip. We had a fire in the hotel the night before we left and had to go out on the street for an hour ( at 1:30 am ) while the fire was put out. Drinks at the pool were very good and the service was great around the pool. I would ever go back to this Resort again.

TripAdvisor users rated this property 3 out of 5

Buenaventura Grand Hotel

Preeya B on May 09, 2024

Pictures online make beach and hotel pool nicer than what it really is. Bed was awful, like laying on a board. View that we paid for was ocean view, but only had partial view and was overlooking mostly air conditioning units. Only got 2 complimentary bottled waters per day. You were charged if you wanted more Mediterranean restaurant did not serve Mediterranean food. All desserts were awful, and you could tell they were not freshly made.

TripAdvisor users rated this property 4 out of 5

Child having wedding on property..

athruzmom on May 08, 2024

A lot of the rooms had problems from blinds, not closing to not having towels in the room to air conditioner Not working. Breakfast buffet was mediocre and your wedding planner was very rude at times didn’t particularly like the ongoing added cost but overall the wedding was beautiful and lots of memories were made.

TripAdvisor users rated this property 5 out of 5

Beautiful hotel, street staff.

Rachel A on May 08, 2024

Currently in the middle of a 7 day stay, we’ve ended every day so far at the Buenaventura grand lobby bar, the service staff (specifically Sofia!) are amazing, the drinks are great and the hotel is beautiful. Beds are super comfy and there’s an adult only section of the pool with its own drink and snack bar!

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