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Overview
Nestled between the crystalline waters of the Caribbean Sea and the lagoon of Bahia Petempich, Hyatt Ziva Riviera Cancun invites guests of all ages to connect to one another and the incomparable beach destination amid Hyatt’s renowned all-inclusive luxury. Ignite your senses with dramatic ambiance, vibrant cuisine, local culture, state-of-the-art amenities and heartfelt service in a sophisticated resort atmosphere where everything is included. Surrounded by lush jungle and sparkling waters, uncover a true vacation paradise that roams from the serene Zen Spa to the winding water park—with several surprises along the way.
Check in
3 p.m.
Check out
12 p.m.
Inclusions
Rooms
- 1 king bed, and 1 sofa bed, or 2 double beds
- Water park view
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 double beds
- Water park view
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- 24 hour room service
- A/C
- Mini-bar stocked daily
- Furnished balcony
- Rainfall shower and spa tub
- 1 king bed, and 1 sofa bed, or 2 double beds
- Garden view
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 double beds
- Garden view
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- 24 hour room service
- A/C
- Mini-bar stocked daily
- Furnished balcony
- Rainfall shower and spa tub
- 1 king bed, and 1 sofa bed, or 2 double beds
- Pool view
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 double beds
- Pool view
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- 24 hour room service
- A/C
- Mini-bar stocked daily
- Furnished balcony
- Rainfall shower and spa tub
- 1 king bed, and 1 sofa bed, or 2 double beds
- Pool view
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 double beds
- Pool view
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- 24 hour room service
- A/C
- Mini-bar stocked daily
- Furnished balcony
- Rainfall shower and spa tub
- 1 king bed, and 1 sofa bed, or 2 double beds
- Oceanfront
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 double beds
- Oceanfront
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- 24 hour room service
- A/C
- Mini-bar stocked daily
- Furnished balcony
- Rainfall shower and spa tub
- 1 king bed, and 1 sofa bed
- Oceanfront
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed
- Oceanfront
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- 24 hour room service
- A/C
- Mini-bar stocked daily
- Furnished balcony
- Rainfall shower and spa tub
Club Level amenities include;
- Private check-in and check-out
- Personalized concierge services
- Premium-brand liquors
- Complimentary domestic and international calls
- Late check-out based on availability
- Exclusive Club Level Lounge featuring imported premium drinks, apatizers and continental breakfast, table games and wifi.
- 1 king bed, and 1 sofa bed
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- 24 hour room service
- A/C
- Mini-bar stocked daily
- Furnished balcony
- Rainfall shower and spa tub
Club Level amenities include;
- Private check-in and check-out
- Personalized concierge services
- Premium-brand liquors
- Complimentary domestic and international calls
- Late check-out based on availability
- Exclusive Club Level Lounge featuring imported premium drinks, apatizers and continental breakfast, table games and wifi.
Amenities
Activities for children and teens
KidZ Club
KidZ Club with kiddie pool and special supervised activities for children.
Age ranges
- Children ages: 0 to 12
Bars and entertainment
| Type | Amenities | |
|---|---|---|
| Off Court | Bar, Sports bar | Food options available |
| Delfin | Bar, Swim-up bar | |
| Infusions | Bar | |
| Breeze | Bar, Lobby bar | Open air |
| The Red ($) | Bar | Food options available |
Check-in and check-out times
Check-out time: 12 p.m.
Connectivity
Wi-Fi
- Lobby
- Room
- Throughout the property
Dining
| Type of restaurant | Type of cuisine | Open for | Additional Information | |
|---|---|---|---|---|
| Miyako | À la carte | Asian | Dinner | Dress code |
| Rue de Rivoli | À la carte | French | Dinner | Adults only, Dress code |
| Vivace | À la carte | Italian, Mediterranean | Dinner | Dress code |
| Ki | À la carte | Mexican | Dinner | Dress code |
| Afthonia | À la carte, Buffet | International, Mediterranean | Breakfast, Dinner, Lunch | Dress code |
| Balik | À la carte | Seafood | Breakfast, Dinner, Lunch | Dress code |
| La Parrilla | À la carte | International | Breakfast, Dinner, Lunch | Dress code |
| Roots | À la carte | Healthy and delicious food and drinks | Breakfast, Dinner, Lunch | ($), Dress code |
| Habaneros | À la carte | Mexican | Lunch | Dress code |
| The Corner | À la carte | Salad, sandwiches and pizza | Lunch | Dress code |
| The Club | Buffet | Canapes | All day dining | Exclusive to Club Level guests |
| Casa del Cafe | Café | Coffee and Pastries | Snacks |
Facilities
- Suites: 438
- Built in: 2008
- Renovated in: 2021
Health and wellness
- Fitness centre
- Spa available ($)
- Water aerobics
- Water circuit available ($)
- Yoga
Location
Meal and plan options
-
24 hour all-inclusive: Included
- All meals plus snacks
- Unlimited international and domestic drinks
Pools and recreation
Pools
- Outdoor pools: 9
- Waterpark: Included
Golf
- Golf available ($)
Other activities
- Beach activities
- Daily activities
- Nightly entertainment
Shops and services
- Meeting facilities available ($)
- Tour desk available ($)
- Wedding facilities available ($)
Lobby
Pool
Pool
Pool
Pool
Afthonia
Afthonia
Habaneros
Rue de Ravioli
Balik
Habaneros
Ki
Miyako
Roots
Vivace
La Parrilla
Casa del Cafe
Breeze Bar
Delfin
Infusions Lounge
Off Court Sports Bar
Kidz Club
Fitness centre
Spa
Spa
Spa
Wedding
Wedding
Wedding
Location
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