TripAdvisor Traveler Rating

We Booked this hotel online to celebrate our honeymoon. And even though it had it's high moments, it wasn't what we were expecting for a 5 stars Meliã Resort. Will start with the positive: We arrived at 11.30 am as there was a complimentary early check-in with the reservation. Arleny from reception welcomed us warmly and was prompt and very kind to explain all the services and works of the hotel, including the also free late checkout that was available to us. Also Hany from Reception, thanks for all your help in our first night there. It took less than 20 minutes to arrive to our room 2243!! That was another high point! A second floor with a beautiful view of the main pool from our balcony. Our maid Yadialis, went the extra mile to surprise us each day with some well thought detail for us. She is a 5 star person!!!! Will never forget her!!! Also a big heartfel thank you and all our love to some of the bartenders staff, Isamarys and Yoyo from the snack bar, you are the best of the best!! Belkis and Andrè from lobby bar. And last but no least Maylevis, Milagros and Yanet the Staff Manager at the buffet! You went all the way to make us feel at home!! Thanks to you all. Now the negative. We Booked A la Carte for Friday Night, at the Italian Restaurant with an International menue. Wich was a big disappointment. The menue itself was poor and lacked coordination, we ordered a seafood bruscheta, and receive a single piece with only Calamari or Octopus, couldn't discern! For main we had only two options, chicken rolls or pork , we opted for the pork. The dish was little, even for gourmet. A ridiculous small amount of white rice, and a 7cms piece of pork, with a twirl of cucumber, we never stayed for dessert. And cancelled for Sunday for the Cuban menu. On both Friday and Saturday the main buffet menu on the hot plates were stone cold, no matter at what time we arrived. And the grill only offered beef. Pastas wasn't better. Thankfully by Sunday and Monday things improved by a huge lot. The whole buffet menu lacks imagination, the salads station was like a mechanic cut/paste/repeat. My point of view is that they should go creative to compensate the lack of variety that must unfortunately is going around at the moment. Definitely not a 5 star in the food department. Animation was almost non existent, except for Chocolate, and The Lyric Singers, and Sharon and the band! Nonetheless we enjoyed our honeymoon, the staff, the beautiful architecture,the drinks made up for the not so good things. But again, you have a some pretty awesome staff that should be acknowledged and congratulated!!

We just came back from Melia Peninsula today and decided to write a review right away. We went by a group of 11 people for our wedding , and booked 6 rooms. ALL Rooms were in very decent condition, nice king comfortable beds and a lot of space. Bathrooms are in a good condition, no bugs in the rooms. The food was decent as well, we had mussels, pasta, fish, pork every day. Kids enjoyed pizza, pastry and ice cream. The territory is very clean and nice. Irina, our wedding coordinator, was very responsible and polite. She was following every our advice and provided the recommendations. We had a very well organized wedding with our family and friends, including a restaurant and a disco after ceremony . The staff is very polite. We just wanted to say a Big Thank you for Irina,Jefe and all staff in this hotel. We will definitely come back.

Prefacing by saying been all over Cuba for past 30 years (during covid too!) and it has been amazing each time until now. The people, the culture, the beaches, etc.. Currently at Melia Peninsula (chosen for the usual standards of Melia chain) and the resort itself is lovely and well maintained on the “outside” (clean, freshly painted) and no issues with electricity but beware, the rooms are NOT and falling apart (2.5 star at best) . The safes don’t work and the beds are broken. Good news is there is hot water with good pressure. Insofar as the staff, as always, just phenomenal, friendly and accomodating. Now to the really bad news: I know what to expect where food is concerned in Cuba and am very low maintenance since I am here for the sun and ocean and with all sincerity, and shockingly, there is very little food. I have never seen such scarcity. Talked to guests at neighbouring resorts who indicated they had no lack of food so I don’t understand what is going on at this hotel but, there is zero red meat, zero pop, zero eggs, and the only food at the 24 hour snack bar are dinner rolls with cheese and hotdogs (if you’re lucky)!!! The 1 alacarte that is functional is slightly better. So if you’re good with bread and thinly sliced pork slices daily 3x a day you will be fine. Just heartbreaking. PS: no bar or service or entertainment (aquafit, etc) on the beach if you expect that. Lastly, if you want to help out in a small way bring solar powered lights, candles, and batteries for the locals. The gardeners are the worst off so consider that.

I 100 percent do not recommend this hotel. there is no point in rating the hotel, everything was just poor. the worst thing was the food and the quality of the sleeping mattress ;-(. At the end of our stay, our towels were stolen from the pool and we were asked to pay for them, $30 for two. If you want a quiet, nice vacation, do not choose this hotel.

I loved my vacation at Meliá Peninsula Hotel Varadero! Everything is very beautiful, I will always say that. I took a friend Irmaris from here ?? this girl is so kind and cordial, she is very fun and my friend and I thank her very much for inviting us to the big party in Plaza las Morlas which was without a doubt the best night of the entire vacation in the Caribbean and she waited for us until we went around together on the bus to the resort, attentive at all times to each invited guest so that everyone would enjoy the big night and have as much fun as possible. He tried very hard to speak our language. The resort is a very cozy place?? surrounded by palm trees and has a beach??? one of the most beautiful I have seen in my travels. The food has variety and has good taste. Varadero is very beautiful ??. The shows at night are also entertaining. The drinks at the Chiriguinto beach bar are the most popular and tastiest in the resort. The guy is very smiling ?? and pleasant. It's my second time visiting ????. My friend's first time in Cuba and we had an excellent time, I really thank everyone for giving us these beautiful vacations, for their services and good treatment. I feel like family and I have the best moments of my vacation on the island. I highly recommend this hotel and you can come with children. I have seen many happy children. Here it is a very quiet, economical and family-friendly hotel for everyone to enjoy, without a doubt a little gem in paradise. And to book you just have to access the website and that's it, I hope my experience informs you. We will be back soon, thank you thank you, you made us very happy ????