Occidental Costa Cancun reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.4
  • Location 4.0
  • Rooms 4.2
  • Service 4.2
  • Value 4.0

13353 TripAdvisor reviews

TripAdvisor users rated this property 1 out of 5

Waste

joshuataylor0928 (Krum, Texas) on Jun 20, 2026

The resort is outdated smelt of mildew and mold. Room was the size of a small camper the bathroom had leaks coming from shower head and cord. Walls was cracked and damaged

TripAdvisor users rated this property 5 out of 5

Awesome Guacamole Making Class

Coastal55526388212 on Jun 18, 2026

Ivan, Adrianna, Martin, Maria y Chareni fueron muy amigables ??????

TripAdvisor users rated this property 4 out of 5

Fun time at Occidental Costa Cancun

TheKristie111 on Jun 17, 2026

This is a small resort in the North of Cancun's Hotel zone. I give it 4 stars overall. It is resort food and mainly the same resort food everyday. It is very small so 1 week is really the max I would stay here or you run out of things to do. The rooms were spacious and clean, the staff went above and beyond, they take safety very seriously at this resort. I highly reccomend for shorter stays up to 1 week.

TripAdvisor users rated this property 5 out of 5

Nice vacation at occidental costa cancun

mannyayala on Jun 14, 2026

Very good service by the staff, all the bartenders Very friendly, specially tony ,sandra,ruben at the claraboya ,linda, gerardo,cristian, Enrique, miguel, españa,

TripAdvisor users rated this property 4 out of 5

Great service, Occidental Costa Cancun

Selena C on Jun 14, 2026

It is a very relaxing atmosphere. The staff is amazing, goes above and beyond. The food is okay, ac is okay. Drinks are good! Damaris Wipis is the best bartender, she is amazing and makes my drinks perfect!

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