TripAdvisor Traveler Rating

Had a Great time. Our first 'all inclusive' holiday. Lovely pool and perfectly sized resort. Whole week of entertainment, good food and wine. A special mention to Juanita Chavarria. Looked after us every day at the pool and in the evening. Our favourite waitress.

Had to change my room 3 times over a few days before finally getting a room that had functioning AC. Once the initial complaint was made, someone should have checked that the next room's AC was actually working before assigning. Wasted time on my vacation repacking each time! There was only 1 specially restaurant open each day and the buffet seem to have the same food everyday and it wasn't always all labelled. So if you have food allergies or religious reasons that you don't eat certain things.... you are screwed. I wish more staff spoke English to tell me what I was eating. You also had to wake up at 7am to get a restaurant reservation otherwise your only choice is the buffet. This is my vacation.... I should be allowed to sleep in! The lobby bar and 24 hour snack bar were great. The pool and the beach area were nice and are open until 10pm. The night entertainment was good. My favourite was the circus show. The hotel was kept clean. There isn't AC at the buffet restaurant or in the lobby area. I would rate this hotel 3 to 3.5 stars.

First day here and everything seemed perfect. Sheila and Adolfo were so welcoming. They convinced me to do zumba and it was so much. This resort has a great atmosphere and I recommend this resort to anyone that is coming to cancun.

Half and half on happiness overall! Still don't know if I got the value out of my stay!! To many rules. I felt like a big kid instead of a man who spent over 2,500 dollar on the overall trip. After 3 years of having a great time, this year was poor to average!!

Everything is super cute!! The food is very good!! All the very friendly people especially two guys sheyla and polo ? the most charismatic in the world !! I'll be clear that yes, see you next year!!!!