TripAdvisor Traveler Rating

Luis Gomez at the adult pool excellent service everyday greeted with a smile and friendly smile Luis is a credit to the Crown Paradise Club team Thank you Luis for making our holiday special ??

The staff were professional and friendly. We were spoiled by Erwin at the reception, he would have any type of answer. The resort was clean and the kids loved the activities.

Hola amigos! We requested a high floor, quiet room through email to reservations and Ricardo from reservations certainly did not disappoint! There are seven floors in the main block and eight in the second block but the way the land is, both were level. We got room 1751, fantastic view as can be seen in the photos provided. For what we paid, we got very good value. Clean, spacious, comfortable. The safe, minibar and beach towels are free. Beds by the pool and beach are always available no matter what time of day you go down, no need to rush or reserve, you will get one, don’t worry. Staff are polite and very friendly, check in was very quick (3pm is the standard check in time) we were the only people to arrive last Saturday afternoon at 2.30pm so that is probably why it was quick. TVs in rooms do not offer many English speaking channels so maybe bring a fire stick. WiFi is good in room (WiFi booster on ceiling which looks like a fire alarm) We brought dollars and pesos, both are warmly accepted when tipping. Tip, staff remember who you are when tipping! Adult pool and bar round the back is nice and quiet. Fourth day in to a two week stay and no complaints from us! Scott and Tracey

Great service and great food, recommend to all

Food was not nice at all worst I tasted