Krystal Grand Cancun reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.3
  • Location 4.7
  • Rooms 4.0
  • Service 4.2
  • Value 4.0

11288 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Altitude Tower

Sergio C on Jul 03, 2026

Altitude tower was very nice with some additional benefits for booking in the tower. Restaurant and buffet had decent options. Aaron and the other servers were great and very helpful.

TripAdvisor users rated this property 5 out of 5

Our server was great!

Jocelyn V on Jul 02, 2026

Our server Elizabeth was great, really attentive and made our experience memorable. Thank you!

TripAdvisor users rated this property 5 out of 5

Little get away weekend

America P on Jul 02, 2026

Risotto Italia, we were treated like family and Pedro was so sweet and attentive, we had a great dinner.

TripAdvisor users rated this property 5 out of 5

Great service!

Journey30274938731 on Jul 02, 2026

Yahaira is amazing. She made great coffee, and is so very pleasant and griendly!

TripAdvisor users rated this property 5 out of 5

Good experience

Jorge V on Jun 30, 2026

I had a very nice experience,at this place the lady in the cafeteria yahaira is very nice and helpful

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