Palafitos Overwater Bungalows reviews

TripAdvisor Traveler Rating

5.0 Excellent

  • Cleanliness 5.0
  • Location 5.0
  • Rooms 4.5
  • Service 5.0
  • Value 4.5

8460 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5


R9650XKjessicaw on Apr 20, 2024

Another wonderful week at El Dorado Maroma. We feel like this is our second home, the staff make us feel like family. Manuel and Eli are the best beach butlers. Octavio, Chris, Hazel and Alexander always have such fun activities each day. Karen, Daniel, Clemente, Leobardo and Betsabe made sure we had the best drinks. Julieta and victor were our wonderful butlers and took great care of us. Jesus, Eric, and Fernanda made sure we got all the best meals! We love this place so much and can’t wait to come back!

TripAdvisor users rated this property 5 out of 5

Amazing Honeymoon at El Dorado Maroma

Kacey S on Apr 20, 2024

Amazing honeymoon at El Dorado Maroma. The hotel is absolutely incredible, rooms are so spacious and clean and the bed is super comfy. The staff are all so friendly and polite and can’t do enough for you. The restaurants are amazing and food is delicious. Take a trip to Palafitos restaurant while you are there it is a beautiful setting for a romantic meal. The beach is absolutely gorgeous and the perfect setting for a honeymoon. So much to do but also plenty of time to relax and enjoy the gorgeous weather and surroundings. Special mention to some of the staff who made our visit: Maria Dennys Hazael Chris Octavio Alex Randy Marco Felipe All staff were so helpful and kind and would always ask if we needed anything. We can’t wait to come back to the resort and would recommend to everyone.

TripAdvisor users rated this property 5 out of 5

Incredible stay

harry s on Apr 20, 2024

The entertainment team Alex, Chris Octavio, hazael, Adrian were brilliant with us and a credit to the hotel. They provided us with everything we needed activity wise and always very positive. Also the smoothies made by Marco were incredible too and a lovely thing to have. Randy was the best waiter I have ever had at any hotel. Always very polite and checking in on us. Food at all restaurants was incredible.

TripAdvisor users rated this property 5 out of 5

El Dorado Maroma

Robert W (Unicoi, Tennessee) on Apr 18, 2024

I can’t rave enough about this resort and its staff!! I’ve never traveled anywhere in the world that makes you feel more at home than Maroma. The entertainment staff is absolutely amazing (Octavio, Chris, Hazeal) made every day and night exciting and special. The bar tenders are 2nd to none ( Rene, Solema, Karen, Filipe) The servers are always on top of things ( Arturo, Jesus, Chepina, Eduardo) the spa is definitely worth a visit and I highly recommend Patricia & Liliana. Last but not least the beach staff will always be there for you (Manuel, Eli)

TripAdvisor users rated this property 5 out of 5

Excellent Return Visit

Major115 (Wilton, Connecticut) on Apr 16, 2024

Following a terrific week at El Dorado Maroma one year ago we returned in April, this time as Exotic Travelers members, for an even more satisfying stay. We selected a spacious and well designed private pool suite, with a much-appreciated outdoor shower. Service throughout our stay was consistently welcoming and professional, with special thanks to our always-attentive butlers, Enrique and Marbel. Thanks also to Augustin at Pepito’s and to Adrian, Alexander and the other members of the superb entertainment team. Meals at all of the restaurants were uniformly excellent and enjoyable. We especially liked the convenient and delicious poolside lunches - paella, ceviche, barbecue and tacos - and the amazing beachside Mexican fiesta. Our plan had been to spend several days exploring Mayan sights and local cenotes, but the allure of the resort makes it too difficult to pull away. The superb facilities, unparalleled beach, and lush landscaping are all standouts, but the genuine warmth and graciousness of the staff is what really sets this resort apart.

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