Royalton Chic Suites Cancun
Cancun 5.0
Overview
Exclusively located between the Nichupte Lagoon and the Caribbean Sea, Royalton CHIC Suites Cancun offers a vibrant adults-only experience with exceptional service, stylish architecture, incredible food, and curated cocktails for couples, groups, singles, or friends looking to enjoy an All-In Luxury® holiday.
This adults-only resort’s stunning white-sand beach and its breathtaking clear turquoise waters are the perfect scenario for you to party your way. Whether you are lounging on the beach, treating yourself at The Royal Spa or dancing in the high-energy foam pool party, you will be surrounded by details that have been carefully crafted to meet your every need.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
458
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- Sunset view
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- Sunset view
- Maximum 4 adults
- No more than 4 guests in the room
- Royalton Signature rain shower
- Garment steamer
- 24 hour room service
- A/C
- Hair dryer
- Mini-bar stocked daily
- Safe
- TV
- USB charging stations
- Coffee maker upon request
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- Oceanfront
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- Oceanfront
- Maximum 4 adults
- No more than 4 guests in the room
- Royalton Signature rain shower
- Garment steamer
- 24 hour room service
- A/C
- Hair dryer
- Mini-bar stocked daily
- Safe
- TV
- USB charging stations
- Coffee maker upon request
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- Sunset view
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- Sunset view
- Maximum 4 adults
- No more than 4 guests in the room
- Butler service
- Royalton Signature rain shower
- Garment steamer
- 24 hour room service
- A/C
- Hair dryer
- Mini-bar stocked daily
- Safe
- TV
- USB charging stations
- Coffee maker upon request
Services and amenities included with Diamond Club™ rooms:
- Preferred room locations
- Butler service
- Private pool for Diamond Club™ guests
- Nightly turndown service
- Preferential reservations in à la carte restaurants
- Exclusive beach area with dedicated bar and waiter service
- Distinctive wrist bracelet
- Personalized check-in and check-out at the lounge
- Complimentary early check-in and late check-out (subject to availability)
- Diamond Club™ Lounge private access
- Selected premium drinks menu available in lounge (some restrictions apply)
- Daily, continental breakfast service in lounge
- Evening hors d’oeuvres and afternoon snacks including decadent desserts in lounge
- Upgraded room service menu
- Selection of pillows from The Royal Spa pillow menu
- Upgraded robes and slippers in room
- Exclusive discounts on spa treatments and services (some restrictions apply)
- Selection of in-suite liquors (one bottle per week)
- Upgraded mini-bar restocked daily (according to consumption)
- Complimentary access to the Level 18 - Rooftop Cabana Lounge pool area and national drinks (including alcoholic beverages) menu included.
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- Oceanfront
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- Oceanfront
- Maximum 4 adults
- No more than 4 guests in the room
- Butler service
- Royalton Signature rain shower
- Garment steamer
- 24 hour room service
- A/C
- Hair dryer
- Mini-bar stocked daily
- Safe
- TV
- USB charging stations
- Coffee maker upon request
Services and amenities included with Diamond Club™ rooms:
- Preferred room locations
- Butler service
- Private pool for Diamond Club™ guests
- Nightly turndown service
- Preferential reservations in à la carte restaurants
- Exclusive beach area with dedicated bar and waiter service
- Distinctive wrist bracelet
- Personalized check-in and check-out at the lounge
- Complimentary early check-in and late check-out (subject to availability)
- Diamond Club™ Lounge private access
- Selected premium drinks menu available in lounge (some restrictions apply)
- Daily, continental breakfast service in lounge
- Evening hors d’oeuvres and afternoon snacks including decadent desserts in lounge
- Upgraded room service menu
- Selection of pillows from The Royal Spa pillow menu
- Upgraded robes and slippers in room
- Exclusive discounts on spa treatments and services (some restrictions apply)
- Selection of in-suite liquors (one bottle per week)
- Upgraded mini-bar restocked daily (according to consumption)
- Complimentary access to the Level 18 - Rooftop Cabana Lounge pool area and national drinks (including alcoholic beverages) menu included.
Amenities
- Elevators.
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
- Adults only
- ROOFTOP CABANA LOUNGE - LEVEL 18 Enjoy the hottest daytime pool party in Cancun at Level 18 Rooftop Cabana Lounge. Sitting 18 stories above the glimmering lights of the Cancun Strip, the newest Royalton feature. Soak up the sun by the rooftop pool, unwind in an elegant cabana with a favorite cocktail and savor refined Mexican cuisine all while enjoying panoramic views of the Cancun shoreline. Level 18 Rooftop Cabana Lounge is an elevated adults-only luxury experience you won’t want to miss.
Type | Amenities | |
---|---|---|
Moonlight Lobby Bar | Bar, Lobby bar | |
Taboo Lounge | Bar, Lounge | |
Munchies Pool Bar | Bar, Pool bar | |
Sublime Swim-Up Bar | Bar, Swim-up bar |
Check-out time: 12 p.m.
Wi-Fi
- Throughout the property
Type of restaurant | Type of cuisine | Open for | Additional Information | |
---|---|---|---|---|
Elements | Buffet | International | Breakfast, Dinner, Lunch | Dress code |
Insomnia Café | Café | Coffee and Pastries | All day dining | Dress code |
La Hacienda | À la carte | Mexican | Dinner | Dress code |
Chopstick | À la carte | Asian Fusion | Dinner | Dress code |
Vespa Ristorante | À la carte | Italian | Dinner | Dress code |
Hunter Steakhouse | À la carte | Grill/steak house | Dinner | Dress code |
Excite Sports Bar and Lounge | Snack bar | Pub & Grill | Snacks | Dress code |
Cloud 9 ($) | À la carte | Contemporary Gastronomy | Dinner | ($), Dress code, Reservations required |
Level 18 - Rooftop Cabana Lounge ($) | À la carte | Mexican | Dinner, Lunch, Snacks | ($), Dress code |
- Rooms: 458
- Eco-friendly hotel
- Fitness centre
- Fitness classes
- Salon available ($)
- Spa
- Spa treatments available ($)
- Beach front
- Public beach
-
All-inclusive: Included
- All meals plus snacks
- Unlimited international and domestic drinks
Pools
- Jetted pools: 2
- Outdoor pools: 3
- Cabanas available ($)
- Day club available ($)
Water sports
- Motorized watersports available ($)
- Non-motorized watersports available ($)
Other sports
- Tour excursions available ($)
Other activities
- Beach activities
- Daily activities
- Nightly entertainment
- 24 hour front desk
- Concierge
- Giftshop available ($)
- Laundry services available ($)
- Medical services onsite available ($)
- Meeting facilities available ($)
- Multilingual staff
- Tour desk available ($)
- Wedding facilities available ($)
Exterior
Lobby
Pool
Pool
Insomnia Café
Taboo Lounge
Munchies Pool Bar
Excite Sports Bar and Lounge
Diamond Club™ Pool Bar
La Hacienda Restaurant
Chopstick Restaurant
Vespa Restaurant
Cloud 9 Restaurant
Level 18 Aerial View
Level 18 Bar
Gym
Spa
Meeting Space
Location
Reviews
TripAdvisor Traveler Rating
4.5 Excellent
-
Cleanliness 4.5
-
Location 5.0
-
Rooms 4.5
-
Service 4.5
-
Value 4.5
This was our best Vacation ever!
Justin R on May 11, 2024
This is our second trip to the Royalton Chic Cancún. Our 1st trip was only 2 months into the hotel opening and we had a great experience then. This time around all I can say is Wow! Beyond the obvious fact that the hotel is beautiful and the amenities are great, the best part of the hotel is the staff! They truly, I mean truly make you feel like familia. Words can’t describe how much better our experience was made by our personal diamond club butler, Karla. She handled all our dinner reservations, spa appointments and so much more! She really made our vacation even more relaxing than it already was. We also want to give a shout out to Ernesto and the whole vibe crew who really put a great effort into making sure all the hotel guest have a fun time. The nightly shows they put on are beyond anything you would expect, our favorites were the Michael Jackson and Queen tributes. Lastly we’d like to thank Omar and Luis who made sure we were taken care of while at the diamond club beach. We have been to many places in the Cancún area but by far the Royalton has been the best. We look forward to returning soon!
4/5 Cancún All Inclusive
Ashley L on May 11, 2024
4/5 I would come back! Highlights; beautiful property, beautiful beach access, food and beverage options. Negative; check-in was difficult and long, the hotel credits are pointless, lots of additional charges, sometimes long wait for drinks, and shower smells. Thanks to Carl from Level 18 and Lisa the mixologists for making our trip!
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