Hyatt Zilara Cancun reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 5.0
  • Location 5.0
  • Rooms 4.5
  • Service 5.0
  • Value 4.5

14512 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Prefect Relaxation!

Roam11318288755 on Feb 01, 2025

The Valet Bertha at the Zen Spa took very great care of us! We had a Romance Package and it was amazing! Chocolate exfoliation, massage, cold ?? plunge and more!! Excellent service, peaceful surroundings and clean, highly recommend if you want to treat yourself or someone else.

TripAdvisor users rated this property 5 out of 5

Most relaxing vacation ever

Kimberly H on Feb 01, 2025

Excellent resort, great food, service and facilities. Amazing place! We went as a group of 6 and had a wonderful experience all around. Only wish tips could be prepaid so didn’t have to carry dollars all the time. Felt bad when we didn’t have any. The service really is great.

TripAdvisor users rated this property 5 out of 5

Dream

Sandro S on Feb 01, 2025

The resort eccellent location Wonderful a very very nice room ocean view . All the staff always ready to solve all your problem . Breakfast lunch dinner more than Perfect . Concierge staff over the top. Resort well managed and beach staff excellent

TripAdvisor users rated this property 5 out of 5

Great dining experience! ??????????

LadyI L on Jan 31, 2025

We had a great experience at Hyatt Zilara. The staff was amazing! Thank you Chef Pablo, Giovana and our waiter Fidelino for an incredible evening at Asiana. The food prepared by Chef Pablo was beyond spectacular and Giovana made our last night all the more special. We can’t wait to go back.

TripAdvisor users rated this property 5 out of 5

Go to the Hyatt Zalara!!

Jamie M on Jan 31, 2025

Hyatt Zalara is amazing. We loved the atmosphere, the beach, all of it. They have a nutritionist ( Marissa ) onsite which is AMAZING and such a perk. They also had a really fun drink and draw game. Would definitely come again! Wellness is such a wonderful thing to have at the resort!

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