All inclusive

Hyatt Zilara Cancun

Cancun 5.0

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Overview

Beachfront with breathtaking views of the Caribbean Sea. This adult-only, all-suite, all-inclusive resort, combines outstanding facilities with exceptional amenities.

Other Fees: 1.65 usd per room/per night (plus tax) Paid directly to the hotel.

Check in

3 p.m.

Check out

12 p.m.

Rooms

310

Rooms

Junior Suite
  • 1 king bed
  • Partial ocean view
  • No more than 2 guests in the room
Junior Suite
Featured amenities
Included in all rooms
  • 24 hour room service
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Safe
  • Slippers
  • Turndown service
  • TV

Ocean View Junior Suite
653 square feet
  • 1 king bed, or 2 double beds
  • Ocean view
  • No more than 2 guests in the room
Ocean View Junior Suite
653 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Safe
  • Slippers
  • Turndown service
  • TV

Oceanfront Luxury Suite
758 square feet
  • 1 king bed
  • Oceanfront
  • No more than 2 guests in the room
Oceanfront Luxury Suite
758 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Safe
  • Slippers
  • Turndown service
  • TV

Ocean View Swim Up Suite
848 square feet
  • 1 king bed
  • Beachfront
  • No more than 2 guests in the room
Ocean View Swim Up Suite
848 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Safe
  • Slippers
  • Turndown service
  • TV
Additional details

Exlusive access to Chef's Plate restaurant (reservations required)

Amenities

  • Elevators.
  • Public areas wheelchair accessible
  • Wheelchair accessible rooms

Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.

  • Adults only

Type Amenities
Trade Winds Bar, Swim-up bar
Lobby Bar Bar, Lobby bar
Tequileria Bar, Beach bar
Time Out Bar, Sports bar

Check-in time: 3 p.m.

Check-out time: 12 p.m.

Wi-Fi

  • Room

Type of restaurant Type of cuisine Open for Additional Information
Casa Del Café Café Gourmet Snacks
Time Out Sports Lounge Snack bar International Snacks
Cantina La Adelita À la carte Mexican Dinner
Asiana À la carte Asian Dinner
Maria Marie À la carte Mexican Dinner
Spice Buffet International Breakfast, Dinner, Lunch
Pelicanos À la carte Seafood Breakfast, Dinner, Lunch
Chef’s Plate À la carte International Dinner ($), Not included with all-inclusive plan, Reservations required

  • Rooms: 310

  • Fitness centre: on site
  • Fitness classes: on site
  • Salon: on site ($)
  • Sauna steam room: on site ($)
  • Spa: on site ($)
  • Spa treatments: on site ($)
  • Water circuit available ($)
  • Cold plunge pool available ($)

Blvd. Kukulcan KM 11.5, HZ
Cancun, Mexico 77500
52-998-881-5600
24 km from CUN

  • All-inclusive: Included
    • All meals plus snacks
    • Unlimited international and domestic drinks

Pools

  • Activity pools: 1
  • Jetted pools: 2
  • Outdoor pools: 2
  • Cabanas available ($)

Water sports

  • Non-motorized watersports: on site
  • Snorkeling: on site

Other activities

  • Daily activities: on site
  • Games room: on site
  • Nightly entertainment: on site
  • Polish massage waterfalls
  • Theme parties

  • Concierge
  • Giftshop
  • Meeting facilities available ($)
  • Parking
  • Tour desk available ($)
  • Wedding facilities available ($)
  • Jewelry boutique available ($)

Location

Address
Blvd. Kukulcan KM 11.5, HZ, Cancun, 77500, Mexico
24 km from CUN airport

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 5.0
  • Location 5.0
  • Rooms 4.5
  • Service 5.0
  • Value 4.5
TripAdvisor users rated this property 5 out of 5

Perfection!!

HeatherLLJB on Jan 29, 2023

We visited the Hyatt Zilara Cancún 1/21-1/28/2023. After researching extensively we chose the Zilara and it did not disappoint. The resort is gorgeous and most importantly spotless. The food was excellent. There was something for everyone. Rooms are classic resort style and very clean. We had an ocean front jr. suite and our views were outstanding. Above all else what makes the Zilara a place to visit is the outstanding service. Staff can not do enough for you, went above and beyond, and we have never met friendlier people. We would like to mention the staff that stood out the most to us…..Jaun the resort sommelier, Luis Mesero by the pool,Janett also by the pool, Palma at Asiana, and Samanta the hostess at Punta Vista. Don’t have any hesitation to book the Zilara. I have visited a number of other resorts on the same caliber and this one out does them all. Looking forward to our next visit.

TripAdvisor users rated this property 5 out of 5

Amazing beach!

Jason H on Jan 29, 2023

Alonso, Ivan, Noe, and Jose made the beach and pool an amazing experience. 10/10! The service they provided was phenomenal and they were so friendly and helpful. It made our trip! Food was great and the room was nice and clean. We will definitely come back!

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