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Overview
Beachfront with breathtaking views of the Caribbean Sea. This adult-only, all-suite, all-inclusive resort, combines outstanding facilities with exceptional amenities.
Other fees include
- Government of Quintana Roo environmental tax
Check in
3 p.m.
Check out
12 p.m.
Rooms
310
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed
- Partial ocean view
- No more than 2 guests in the room
- 1 king bed
- Partial ocean view
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- Balcony
- Coffee maker
- Jetted tub
- Pillow menu
- 24 hour room service
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Safe
- Slippers
- Turndown service
- TV
- 1 king bed, or 2 double beds
- Ocean view
- No more than 2 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- Balcony
- Coffee maker
- Jetted tub
- 24 hour room service
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Safe
- Slippers
- Turndown service
- TV
- 1 king bed
- Oceanfront
- No more than 2 guests in the room
- 1 king bed
- Oceanfront
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- Balcony
- Coffee maker
- Connecting rooms available (subject to availability)
- Jetted tub
- Exclusive access to Zen Water Journey (restrictions apply).
- 24 hour room service
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Safe
- Slippers
- Turndown service
- TV
- 1 king bed
- Beachfront
- No more than 2 guests in the room
- 1 king bed
- Beachfront
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- Coffee maker
- Dining room
- Jetted tub
- Semi-private pool area
- 24 hour room service
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Safe
- Slippers
- Turndown service
- TV
Exlusive access to Chef's Plate restaurant (reservations required)
Amenities
- Elevators.
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
- Adults only
| Type | Amenities | |
|---|---|---|
| Trade Winds | Bar, Swim-up bar | |
| Lobby Bar | Bar, Lobby bar | |
| Tequileria | Bar, Beach bar | |
| Time Out | Bar, Sports bar |
Check-out time: 12 p.m.
Wi-Fi
- Room
| Type of restaurant | Type of cuisine | Open for | Additional Information | |
|---|---|---|---|---|
| Casa Del Café | Café | Gourmet | Snacks | |
| Time Out Sports Lounge | Snack bar | International | Snacks | |
| Cantina La Adelita | À la carte | Mexican | Dinner | |
| Asiana | À la carte | Asian | Dinner | |
| Maria Marie | À la carte | Mexican | Dinner | |
| Spice | Buffet | International | Breakfast, Dinner, Lunch | |
| Pelicanos | À la carte | Seafood | Breakfast, Dinner, Lunch | |
| Chef’s Plate | À la carte | International | Dinner | ($), Not included with all-inclusive plan, Reservations required |
- Rooms: 310
- Fitness centre: on site
- Fitness classes: on site
- Salon: on site ($)
- Sauna steam room: on site ($)
- Spa: on site ($)
- Spa treatments: on site ($)
- Water circuit available ($)
- Cold plunge pool available ($)
-
All-inclusive: Included
- All meals plus snacks
- Unlimited international and domestic drinks
Pools
- Activity pools: 1
- Jetted pools: 2
- Outdoor pools: 2
- Cabanas available ($)
Water sports
- Non-motorized watersports: on site
- Snorkeling: on site
Other activities
- Daily activities: on site
- Games room: on site
- Nightly entertainment: on site
- Polish massage waterfalls
- Theme parties
- Concierge
- Giftshop
- Meeting facilities available ($)
- Parking
- Tour desk available ($)
- Wedding facilities available ($)
- Jewelry boutique available ($)
Exterior
Lobby
Pool
Sunset
Lap pool
Beach wedding
Time Out Sports Bar
Coffee House
Maria Marie
Asiana Restaurant
Cabanas
Cabanas
Pelicanos Restaurant
Spice
Spa circuit area
Fitness centre
Balcony views of the ocean
Location
Reviews
Perfection!!
HeatherLLJB on Jan 29, 2023
We visited the Hyatt Zilara Cancún 1/21-1/28/2023. After researching extensively we chose the Zilara and it did not disappoint. The resort is gorgeous and most importantly spotless. The food was excellent. There was something for everyone. Rooms are classic resort style and very clean. We had an ocean front jr. suite and our views were outstanding. Above all else what makes the Zilara a place to visit is the outstanding service. Staff can not do enough for you, went above and beyond, and we have never met friendlier people. We would like to mention the staff that stood out the most to us…..Jaun the resort sommelier, Luis Mesero by the pool,Janett also by the pool, Palma at Asiana, and Samanta the hostess at Punta Vista. Don’t have any hesitation to book the Zilara. I have visited a number of other resorts on the same caliber and this one out does them all. Looking forward to our next visit.
Amazing beach!
Jason H on Jan 29, 2023
Alonso, Ivan, Noe, and Jose made the beach and pool an amazing experience. 10/10! The service they provided was phenomenal and they were so friendly and helpful. It made our trip! Food was great and the room was nice and clean. We will definitely come back!
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