Crown Paradise Club Cancun reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.1
  • Location 4.3
  • Rooms 3.8
  • Service 4.2
  • Value 4.0

22270 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Christmas

Jaydeep P on Dec 20, 2025

Very nice Karla and Gonzalo … ………………………………………………… nice game and face painting………………………….. ……………………………………………………….

TripAdvisor users rated this property 5 out of 5

Great experience

Grant M (Montreal, Canada) on Dec 20, 2025

Carla and Gonzalez were fantastic with the kids face painting. Really well organized. Spent lots of time to make sure there kids were comfortable and got to pick the character they wanted. Kids were so happy! Would highly recommend.

TripAdvisor users rated this property 2 out of 5

Bad hotel

Lesley B on Dec 20, 2025

Do not recommend for British people, spent ten days here in December first few days fine then absolutely swamped with Americans, Canadians, Spanish and Mexicans and food changed completely as well as entertainment. All then aimed at everyone other than British. If you want food handled by servers hands go for it, British station serves broccoli and carrots at breakfast say no more they obviously do not know what we eat. Apart from One show for 45 mins every evening no entertainment. No tea or coffee until 7.30am - 5 so no t hot drink of evening. Would rather go to Spain!

TripAdvisor users rated this property 4 out of 5

Friendly place

774m_rtam (Kidlington, United Kingdom) on Dec 20, 2025

The hotel is very clean. We tried French cuisine restaurant and it's our favourite one. Staff are friendly, polite,food delicious. There is a steak house which is brilliant too and also Italian, it's nice too. You need to give yourself few days to get used to their system. Don't forget to take extra cash /dollars for tipping. Brilliant place for family and couples. We enjoy it.

TripAdvisor users rated this property 5 out of 5

Great beach front location

coiny (Coventry, United Kingdom) on Dec 18, 2025

Hotel is fabulous The staff are amazing Steak house restaurant we were served by Christian.... Great waiter, served us with a smile and made our meal a pleasure. Thank you Christian

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