Allegro Cozumel Resort reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.0
  • Location 4.5
  • Rooms 3.5
  • Service 4.0
  • Value 4.0

9022 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Arbey

janette b on Jul 11, 2024

I love Arbey so much! He’s so nice and caring! The actitivies are great with him and the he does a really good job with the little kids! Definitely recommend, love his shows as well such a good dancer and so funny super talkative and the best mc!!

TripAdvisor users rated this property 5 out of 5

Great Staff and Accommodations

Coastal02335444035 on Jul 11, 2024

This is our 2nd trip to this resort. It was so great the first time, I had to come back. The recreational activities that they have daily are so much fun. Angel was really good at getting everyone of all ages involved in activities. My sister is disabled and he ensured that she was accommodated in the activities she chose to participate in. My daughter and her friend (13 & 15) really enjoyed their activities with Angel as well. Angel also answered many questions that we had about entertainment around the island and things to do. We gained a new friend with Angel and we will be returning again! All of the employees, recreation, chefs, lobby, cleaning, maintenance, and towel staff are wonderful. The employees are the answer to what makes this resort feel like a second home.

TripAdvisor users rated this property 5 out of 5

Great destination for diving

Resort790284 on Jul 10, 2024

Great location for good resort experience and for wonderful diving! 4 stars for the room just due to finding little bugs always getting in, and the AC being a bit wonky sometimes. We were there when Hurricne Beryl rolled through. The resort staff did a fantastic job of keeping visitors informed, and did an A+ of the clean up of all the debris afterwards. Super fun and engaging activities at the resort for nondivers. All of the activity staff are wonderful (especially Arby!). Excellent diving staff and boat staff. Very safety conscious, which was great. Awesome variety of marine life on every dive.

TripAdvisor users rated this property 5 out of 5

very enjotable and the customer service is very good. it’s also family

Carissa W on Jul 10, 2024

Arby made the trip very fun and the activities more entertaining. would highly recommend this resort, the shows are very fun and worth it. the beach is always kept clean and the water is really nice. they also keep their pools clean and cool. ????

TripAdvisor users rated this property 2 out of 5

Worst all-inclusive hotel we have ever stayed in Mexico

Discover767181 on Jul 09, 2024

We came here without high expectations but it was the worse than we even expected - cheapest all-inclusive hotel we ever stayed in Mexico. Food is the cheapest you can get and the service is non-existent. Forget about ala-carte restaurants- no way to book it and the food is mediocre at best. The rooms are very basic and outdated. Everything is dated and needs repair of replacement. Not sure why you need an ID to get a basketball or pool balls - who carry an id in the resort?!? The front-desk is very rude and worthless. I would rate it 3 stars at most compare to others. Definitely last time we stay in Barcelo

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