Allegro Cozumel Resort reviews

TripAdvisor Traveler Rating

3.5 Very Good

  • Cleanliness 4.0
  • Location 4.5
  • Rooms 3.5
  • Service 4.0
  • Value 4.0

7779 TripAdvisor reviews

TripAdvisor users rated this property 4 out of 5

Great place, great people

SBeau73 on Feb 04, 2023

Love this resort. The staff is great and friendly. Nice open air feel to the resort. Good food, large pool, multiple restaurant options, as well as available snorkeling and scuba diving. Plenty of spots on site to grab a drink.

TripAdvisor users rated this property 5 out of 5

Carlos/ dinner service.

Megan B (Viroqua, Wisconsin) on Feb 03, 2023

Carlos was great! He made banana flambeau and it was wonderful. He provided excellent dinner service. Very personable. My family and I highly recommend him. His fabulous service is a great way to end the day.

TripAdvisor users rated this property 5 out of 5

Banana Flambeau

Graci143 on Feb 03, 2023

I loved it! Our waiter Carlos was so great! The service here is wonderful. It was a very nice, unique, great, tasty, cool, lovely, beautiful, wonderful, nice, cute, awesome, gratuitous, sexy way to end a dinner!

TripAdvisor users rated this property 5 out of 5

Love this guy!

Melissa N on Feb 03, 2023

We had Carlos Perez making us the most amazing desserts at the Allegro hotel. One night we had banana flambeau, the other we had something amazing and chocolate. I can’t wait to see what he makes tomorrow!

TripAdvisor users rated this property 5 out of 5

Excellent resort, did the UDE dive experience

Kim P (Kirkland, Washington) on Feb 02, 2023

Had another excellent trip to Allegro. I came as a solo traveler for the diving. Did the UDE experience with Pro dive on site and they were also excellent (I will review them separately.) Grounds were VERY nice and always clean. Pools were sparkling clean all of the time. Staff are very friendly and always smiling. Roberto was my favorite restaurant server and he would ask me how my diving was for the day and bring my drink right away. The room was very clean and modern. I was in a ground floor unit so AC worked nicely. Only downfall was that I was in a room (6514) that could be a connecting room so the door between my room and the neighbors was paper thin. I could hear all of their conversations like I was standing in the room next to them. Just be sure to bring ear plugs just incase. I REALLY enjoy the perks of the UDE and being up at the front of the resort. Room close to the beach as well as access to the "First Club (members)" pool and Santa Rosa lounge. Santa Rosa provides a small but wonderful breakfast beside the beach and "snacks" after 10am that include hamburgers, chips and guac, and a few other things (you have to ask.) I would have a nice lunch here without the hustle of the lunch buffet. I thought the food was wonderful! SO many items to choose from at all of the buffets and they are very nicely presented. A LOT of time goes into the food. I enjoyed the new espresso/coffee machines they have through the resort. I cannot wait to come back. I will be trying to do 2 trips per year to Allegro.

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