Cozumel Palace reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.8
  • Location 4.7
  • Rooms 4.7
  • Service 4.8
  • Value 4.6

5737 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Amazing experience

Dhruthi M on Jul 17, 2026

Great food , very fresh, tasty , all the different dishes need to be tasted

TripAdvisor users rated this property 5 out of 5

New Favorite!

Stephanie L on Jul 16, 2026

This place is amazing! I was worried what the kids would think after going to Moon Palace Grand but they/we loved it and didn't want to leave. Food was great. Location was great. Playroom staff was excellent! This was our first time at a smaller boutique style resort and it will definitely not be our last. Service everywhere was top notch. We highly recommend it!

TripAdvisor users rated this property 5 out of 5

Family Trip

Mark B on Jul 16, 2026

You’d never guess this is a smaller resort because the staff makes you feel like you’re at a top-tier property. Every interaction is thoughtful, personal, and genuinely caring. They pay attention to the little things, and it shows. A fantastic stay from start to finish.

TripAdvisor users rated this property 5 out of 5

Family summer vacation

669leoc (Dallas, Texas) on Jul 16, 2026

Place is small, reason why we chose it! Restaurants are good! Mexican restaurant was my favorite, Brian, head server, very hospitable! Marta, one the hosts is one of the most amazing people! If u want a relaxing, clean hotel with staff that is caring choose Cozumel Palace!

TripAdvisor users rated this property 5 out of 5

Great service and great food

Martha Q on Jul 16, 2026

Wonderful staff and great food

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