Hotel services and amenities may be affected by new safety policies due to COVID-19. Visit your hotel's website for up-to-date information and see what we're doing to keep you safe when you travel.
Overview
This elegant and intimate all-inclusive resort is perfect for families, couples and is a haven for scuba divers. Enjoy the countless family activities on land or dive into an ocean of fun. This hotel has something for everyone.
Other fees include
- Government of Cozumel environmental tax
Check in
3 p.m.
Check out
12 p.m.
Rooms
169
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Bathroom with tub and shower
- Seating area
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Slippers
- Turndown service
- TV
- In-room wine
- Liquor dispenser
- 1 king bed, or 2 double beds
- Oceanfront
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Oceanfront
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Bathroom with tub and shower
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Slippers
- Turndown service
- TV
- In-room wine
- Liquor dispenser
Amenities
Accessibility
- Elevators.
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
Activities for children and teens
- Child care services available ($)
- Children’s pool
Kids Club
The Kids' Club at Cozumel Palace offers an inviting menu of a variety of activities for children from age 4 to 12 to enjoy, open 10:00am to 4:30pm and 7:30pm to 9:00pm daily. They also offer a playground for small children. The whole family will enjoy daily planned activities near the pool area and theme parties or shows each evening.
Age ranges
- Children ages: 0 to 17
Bars and entertainment
| Type | Amenities | |
|---|---|---|
| Lobby Bar | Bar, Lobby bar | Live music |
| Wet Bar | Bar, Swim-up bar |
Check-in and check-out times
Check-out time: 12 p.m.
Connectivity
Wi-Fi
- Room
- Throughout the property
Dining
| Type of restaurant | Type of cuisine | Open for | Additional Information | |
|---|---|---|---|---|
| Turquesa | Buffet | International | Breakfast, Dinner, Lunch | |
| Momo | À la carte | Asian | Dinner | Dress code |
| Flamingos | Snack bar | Grill/steak house | Dinner, Snacks | |
| Bugambilias | À la carte | Mexican | Dinner, Snacks | Dress code |
Facilities
- Rooms: 169
Health and wellness
- Fitness centre: on site
- Salon: on site ($)
- Spa: on site ($)
- Spa treatments: on site ($)
Location
- Beach front
Meal and plan options
-
All-inclusive: Included
- All meals plus snacks
- Unlimited domestic and premium drinks
Pools and recreation
Pools
- Kids pools: 1
- Outdoor pools: 1
Pool availability is subject to seasonality.
Water sports
- Snorkeling: on site
Other activities
- Beach activities: on site
- Daily activities: on site
- Nightly entertainment: on site
Shops and services
- ATM
- Concierge
- Currency exchange
- Dry cleaning available ($)
- Giftshop available ($)
- Laundry services available ($)
- Medical services available ($)
- Meeting facilities available ($)
- Parking
- Wedding facilities available ($)
- Car Rental available ($)
Exterior
Lobby
Turquesa restaurant
Bugambilias Restaurant
Flamingos Restaurant
Momo Restaurant
Infinity Pool
South Beach
Beauty Salon
Spa - treatment room
Playroom kids club
Location
Reviews
Best Location and Staff
minamc on Jul 01, 2022
Our first stay at Cozumel Palace was in March 2022. We fell in love with the island, so we decided to return in June 2022. We love Cozumel Palace for its convenient location, off shore snorkeling, and wonderful staff. Shout out to Martha, who always greeted us warmly at breakfast and lunch. She always gave my daughters a big hug. She made us feel so welcomed! I call her the "game changer," because it's wonderful people like her that make us want to come back! We did a "Discover Scuba" lesson, and Anahid was also amazing. She was truly patient, genuine, and a great coach/teacher. She is an asset to this resort! We like to do our members meetings at Cozumel Palace rather than at the Grand, because Richard is so nice in setting things up and the sales team is much nicer and personable there. All in all, it was a wonderful stay, and we will definitely be back.
Cozumel Palace is our “go-to” vacation spot
vickitoupin (Aurora, Colorado) on Jun 26, 2022
We stay at Cozumel Palace often (2-4 times a year). This is our “go to” place. We love to scuba dive and this is so easy at the Palace. The dive masters and crews are great—friendly & helpful…very knowledgeable. The Palace staff are wonderful! Always wanting to help, respectful & courteous. Accommodations are clean and comfortable. The food is delicious. There is a big variety and it is fresh. There are 5 restaurants at the Palace and we enjoy all of them. Our days are spent diving but there are other activities you can sign up for as well.
Ready to find your next getaway?
Select your dates to check availability and book your vacation package now. Looking for more accommodation options? Use the Vacation finder tab to explore more destinations and vacation experiences.
