All inclusive

Cozumel Palace

Cozumel 4.0

Overview

This elegant and intimate all-inclusive resort is perfect for families, couples and is a haven for scuba divers.  Enjoy the countless family activities on land or dive into an ocean of fun. This hotel has something for everyone.

Other Fees: Paid directly to the hotel.

Check in

3 p.m.

Check out

12 p.m.

Rooms

169

Rooms

Ocean View Suite
  • 1 king bed, or 2 double beds
  • Ocean view
  • No more than 4 guests in the room
Ocean View Suite
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Slippers
  • Turndown service
  • TV
  • In-room wine
  • Liquor dispenser

Oceanfront Suite
  • 1 king bed, or 2 double beds
  • Oceanfront
  • No more than 4 guests in the room
Oceanfront Suite
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Slippers
  • Turndown service
  • TV
  • In-room wine
  • Liquor dispenser

Amenities


Location

Address
San Miguel Rafael E. Melgar, Cozumel, 77600, Mexico
3 km from CZM airport

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 5.0
  • Location 4.5
  • Rooms 4.5
  • Service 5.0
  • Value 4.5
TripAdvisor users rated this property 5 out of 5

NICE COMPACT RESORT!

DIVESD (Presho, South Dakota) on May 24, 2024

Although we have visited Cozumel many times over the years, April was our first stay at Cozumel Palace. We loved the compact and casual resort with beautiful views from every window. Everyone was very friendly. Isias, a bellman, always greeted us when we returned and was very helpful with our questions. There were no wild partiers. The few children that were there were well behaved. Everything was very clean and in good condition. Our room 120 was on the first floor which we really enjoyed because it was so close to everything. We also took advantage of the large double Jacuzzi tub in the room. A disadvantage to first floor rooms is the narrow Juliet balcony. There were no chairs to sit on. The chair in the room was too big to fit on it. I always say a true measure of good customer service is what happens when you make an unusual request. I went to the front desk and asked if we could get two folding chairs. She was a little hesitant and said that she didn’t think they had any. I mentioned the chairs I had seen by the pool for the nightly entertainment. Within 15 minutes, we had two chairs on our balcony. I was thrilled! My recommendation would be that all the Juliet balconies be furnished with a couple of small chairs and maybe a small table. Another real plus is the leisurely dining in the unlimited, no reservation specialty restaurants. We tried all the restaurants. We especially enjoyed the steak at Flamingos by the pool at night. Try the ice cream with caramel corn on top. That was a new experience! During the day, this area is the snack bar with a variety of food from Pizza to hamburgers. We had an excellent waitress – Elizabeth at Bugambilias – the Mexican Restaurant. We enjoyed the Crab Chimichanga and the Tikin Xic Fish. I really liked the lasagna at the Gondola, the Italian Restaurant. My husband really enjoyed the salmon. At the breakfast buffet, Filberto and Jose were great! The fresh fruit and made to order eggs were outstanding! We stopped by the Sweet & Coffee Shop often. They have ice cream, cake, donuts, and cookies etc. They even had coconut and cotton candy ice cream. The cushioned chairs by the pool are very comfortable. We always chose ones that faced the ocean so we didn’t really miss the beach. We snorkeled in the ocean but found getting in a little treacherous on the mossy rocks. The pier with the steps was not completed when we were there. When it is, entry will be much easier. We used some of our resort credits to take the Chocolate Tour. It was great fun. We highly recommend it. Some of the nightly entertainment by the pool: a saxophone player, a singer and circus acts. During the day, our favorite was the Mariachi Band. A disadvantage of this compact resort is the pool is also very compact. Consequently, when the entertainment team has activities, it makes it difficult, for those who do not wish to participate, to visit or even be in that part of the pool. We really enjoyed our visit to Cozumel Palace and hope to return! Hasta la proxima vez! Pamela & Roger

TripAdvisor users rated this property 5 out of 5

I will definitely be back!

673ginaw on May 14, 2024

Everyone treated us like kings and queens. The atmosphere was wonderful and the staff works so hard to keep everything and everyone fantastic. My very favorite was Perla she made me feel like family and worked so hard at all times!!!! The entertainment staff was fun and enthusiastic and made the activities so much fun. Our room was amazing and the food was always delicious! We had room service a few times and it was prompt and delicious.

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Vacation Offers

  • Kids and teens aged 0-17 stay, play and eat free at select all-inclusive Palace Resorts in Mexico and Jamaica.

    Riviera Maya, Cancun, Cozumel, Ocho Rios - Runaway Bay, Montego Bay

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