Secrets Aura Cozumel reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.0
  • Location 4.5
  • Rooms 4.0
  • Service 4.0
  • Value 3.5

6672 TripAdvisor reviews

TripAdvisor users rated this property 4 out of 5

Cozumel Aura Vacation

rfdclinton on Mar 02, 2024

Ability to snorkel right off the beach on the resort was AWESOME! Food was great as long as you went to restaurants! Barefoot Grill was a hidden Gem poolside! Best fish burritos and tuna burgers ever. Room service was friendly and amazing. The room we were in didn’t have hot water to shower.

TripAdvisor users rated this property 3 out of 5

Feb 26

mattA2215ZP (Henderson, Nevada) on Mar 02, 2024

Beautiful location, Beach was nice a clean. staff was great. Food was not so good. We had a couple issues with the ac leaking water in the room and getting things wet, but the staff resolved the problem promptly.

TripAdvisor users rated this property 5 out of 5

Excellent all inclusive resort

Y1014FFsteve on Mar 01, 2024

Great adults only vacation with excellent dive operation in Dive House. Great location with beautiful beach. Plenty of food choices and lovely pools. Service was outstanding all the way around. I highly recommend this resort.

TripAdvisor users rated this property 1 out of 5

Don't stay here.

dcpitman1989 on Mar 01, 2024

The food is not great, they let birds land and eat off the guests plates before taking them to the tables. We had a live bat at our table, yuck! Refrigerator in the room had to be replaced the first day there, lights flicker on and off all night in the rooms, exposed wiring everywhere.

TripAdvisor users rated this property 1 out of 5

Beware! Not like other Secrets resorts!

Julie F (Andover, Minnesota) on Mar 01, 2024

If you've enjoyed the Secrets resorts experience like we have, then you will be hugely disappointed with Secrets Aura in Cozumel. I do not recommend this resort! The food was terrible-- cold and just not good. They do not serve top shelf liquor like the other Secrets resorts and the choices were limited. The entire resort looks very run down. We upgraded to the VIP/Preferred Club and it was awful. The rooms were dirty and run down. The VIP pool had broken chairs. Service was just okay, but not great. And the entertainment was not well done. Normally, I'd sing the praises of Secrets resorts, but Secret Aura in Cozumel didn't even come close to our expectation. We wanted to leave after a few days. I don't know if this is due to the new ownership or not, but I'd look elsewhere!

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