Allegro Cozumel Resort reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.2
  • Location 4.4
  • Rooms 3.8
  • Service 4.1
  • Value 3.9

10436 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Find Diego

MADELYN K on Jan 09, 2026

Very fun! Diego is funny and supa sexyyy. Staff was super nice. They work really hard. The staff that walk outside and asks for drinks were very nice and hard working.

TripAdvisor users rated this property 4 out of 5

Great beach, good atmosphere, okay food,

Lizzy B on Jan 09, 2026

Great beach, good atmosphere, not crowded, arbbey and crew did great with entertainment. Food was okay. Lots of optional excursions

TripAdvisor users rated this property 4 out of 5

Friendly staff, beautiful beach and swimming, okay food.

Camille B on Jan 09, 2026

We stayed with the premium package. The poolside service at the premium pool was not great this year compared to 4 years ago when Henri waited on us. We were only waited on poolside a couple times, until we left the premium pool and went to the main pool with the swim up bar and went were waited on consistently by a nice lady named Dana. The food on the resort is very mid, nothing spectacular. Having a buffet is nice, the food at the flat top in the back of the buffet is very good. We had the Italian restaurant experience and it was only okay. If you want great Mexican food, go across the street to iguanas. Amazing service, very good tacos, quesadillas, fajitas, etc. We celebrated a birthday here this week and Arbey went above and beyond to make it a special night for our birthday girl and even went and bought a cake with his own time and money. We remember Arbey from our first time here, and he is such a bright person and friendly face. We can’t wait to see him again. He is also a very great entertainer and has amazing energy. The over all stay is amazing. The beach is beautiful. The rooms are clean and neat and every employee I encountered is friendly and happy.

TripAdvisor users rated this property 5 out of 5

Beautiful

Amy B on Jan 09, 2026

Such a wonderful trip with my family! We love coming here and the service is lovely and the weather is beautiful. Especially Arbey! He went out of his way to help make my 55th birthday so special! We love him so much! Also we miss Henri by the pool!

TripAdvisor users rated this property 5 out of 5

Surprise birthday

Lexi E on Jan 09, 2026

Arbey was very kind in helping us throughout the week. He set up a surprise birthday celebration for my aunt and even bought her a cake.

View All